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Added 1 hour ago
CL
Senior Beauty Sales Consultant
Chatters Limited Partnership
Chilliwack, BC
- Full-time
We are looking for a Senior Beauty Sales Consultant at our Cottonwood Mall, Chilliwack Retail Salon!
Added 1 hour ago
TP
Supervisor, Microbiology
Teva Pharmaceuticals
Toronto, ON
- Full-time
We are seeking an experienced Microbiology Supervisor to lead our Quality Control Microbiology Laboratory. In this role, you will oversee microbiological testing activities in support of…
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…ability to react to situations that need a sense of urgency, to lead by example and assist in the training of new colleagues. Monitoring daily activities while having attention to details;…
Added 1 hour ago
FR
Customer Success Manager
Fiat Republic
ON · Toronto, Ontario
- Full-time
Every lead and every client message gets a response the same day.
Added 1 hour ago
Technical Solutions Development Manager, Workspace, Google Cloud
Google
Waterloo, ON
…leverage your technical expertise, coordinate among developers, sales, partners, and clients to ensure seamless transitions, drive adoption, and maintain high customer…
Added 1 hour ago
N
Department Manager, Administration
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Work with supervisors to recruit, train, lead and develop Office, Front End and Post Office staff.
Added 1 hour ago
FR
Customer Success Manager
Fiat Republic
ON · Ontario, Canada
- Full-time
Every lead and every client message gets a response the same day.
Added 2 hours ago
L
Client Operations Specialist
Leads.io
Remote, Canada
- $50,000 to $57,500 CAD / year
- Full-time
- Remote
🍀 Grow smart – Our vision is to be the world leader in lead generation. We are committed to continuously growing our business while growing as individuals.
Added 2 hours ago
L
Acting Retail Store Manager
Lovisa
Winnipeg, MB
- Full-time
Lead by example in delivering exceptional sales performance
Added 2 hours ago
L
Retail Assistant Store Manager
Lovisa
Winnipeg, MB
- Full-time
You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to…
Added 3 hours ago
CH
DIRECTOR OF SALES AND MARKETING – 53 NORTH COLLECTION
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
At 53 North Collection, We Are Looking For Our Next Great Team Member To Join Us And Lead Our Sales And Catering Team At The Matrix, Metterra And Varscona Hotels. We Are Committed To…
Added 4 hours ago
A
Senior Manager, Platform Technology Partnerships
Autodesk
Vancouver, BC
- Full-time
Lead co-innovation programs. Assess partner-technology fit to inform where and how to partner
Added 4 hours ago
RI
General Manager – Boutique Hotel
Renard International Hospitality Search Consultants
Vancouver, BC
- Full-time
Our client is seeking an accomplished sales oriented General Manager to lead a full-service hotel in the greater Vancouver area, featuring restaurants and bars. For the right individual,…
Added 5 hours ago
PV
Practice Manager
P3 Veterinary Partners
Kamloops, BC
- Full-time
Lead the continuous improvement of the quality of customer service and medical care
Added 5 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 5 hours ago
WR
Business Development Representative - Vancouver
War Room
Vancouver, BC
- Full-time
…(BDR) to join our growing team! Reporting to the Director of Sales, you will be responsible for generating new business opportunities, qualifying leads, and supporting our sales pipeline.…
Added 5 hours ago
S
Operations Lead - Full Time
sephora.com
Hamilton, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 5 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 5 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 5 hours ago
C
Leader, GVS Inside Sales - Canada
Cisco
Montreal, QC
- Full-time
As a Leader, Inside Sales, you will lead Inside Account Executive (iAE) teams in a hybrid working environment. This role focuses on driving team performance and enhancing portfolio…
Added 6 hours ago
DG
Automotive Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 6 hours ago
J
Account Development Representative II
Jobgether
Canada
- Full-time
This is an exciting opportunity to launch or accelerate your career in technology sales while helping transform the industries that keep the global economy moving.
Added 6 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
We are looking for a Lead Manager, Strategic Partnerships to lead Agoda’s Korea FI partnership strategy and execution.
Added 6 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
We are looking for a Lead Manager, Strategic Partnerships to lead Agoda’s Korea FI partnership strategy and execution.
Added 6 hours ago
U
Team Lead, CPG
Uber
Toronto, ON
- Full-time
As the Team Lead, you aren't just managing a book of business; you are the architect of our strategy for these vital, expanding verticals. You will lead a high-performing Sales and Account…

0229f850-4aff-4275-beb3-9bf6c8fb1f1c

Inside Sales Representative

Ajax, ON, Canada
Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.
Posting language: English
Posted: Oct 28, 2026

Original job description

This is an in office positon and can be located in either Ajax, ON or Mississauga, ON

A fair market pay estimate for this position is: $31.25 -36.06 CAD per hour.

This position is bonus eligible.

JOB SUMMARY:

Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

Service Contract Renewals

Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.
Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.
Address customer questions and objections to secure commitments for contract renewals.

Customer Relationship Management

Build and maintain strong relationships with existing customers to promote retention and loyalty.
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Partner with customer success and support teams to resolve any service-related concerns.

Revenue Growth

Identify opportunities to upsell or cross-sell additional products or services during the renewal process.
Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.

Data Management and Reporting

Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.
Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.
Use data to identify trends and recommend strategies to improve renewal outcomes.

Collaboration and Process Improvement

Work closely with the sales operations and finance teams to streamline the renewal process.
Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

Bachelor’s degree in Business, Sales, or a related field (preferred but not required).

EXPERIENCE:

2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.

SKILLS:

Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.
Strong communication and negotiation skills, with the ability to handle objections and close deals.
Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
Excellent organizational skills and attention to detail.
Ability to work independently while contributing to team goals.

COMPETENCIES:

Customer-Vendor relations & solutions focused
Excellent Listening, verbal & written communication skills and interpersonal savvy
Action Oriented
Problem Solving
Drive for Results
Ensures Accountability
Attention to detail
Product and technical knowledge

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit or stand for extended periods of time
Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
Ability to perform repetitive keyboarding activities and operate general office equipment.
Extra hours and some travel may be required

Apply About employer

More about this job

Responsibilities

The Inside Sales Representative will manage the end-to-end renewal process for service contracts to ensure high retention rates and identify upsell opportunities. They will also maintain strong customer relationships and provide regular reports on renewal activities and performance metrics.

Requirements

Candidates should have at least 2 years of experience in inside sales or account management, preferably within a subscription-based business. A bachelor's degree in business or a related field is preferred, along with proficiency in CRM software and strong negotiation skills.

Skills

Inside sales
Account management
Contract renewals
Customer retention
Upselling
Cross-selling
CRM
Salesforce
Microsoft Office
Google Workspace
Negotiation
Communication
Data management
Reporting
Problem solving

Benefits

Bonus eligible

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Service Contracts
Renewals
Customer Retention
Upsell
Cross-sell
CRM
Salesforce
Microsoft Office
Google Workspace
Account Management
Recurring Revenue
Subscription-based
Data Management
Reporting
Negotiation
Customer Success
Lead Generation
Sales Operations
Business Development

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