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Added 1 hour ago
UO
Manager of Operations
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Victoria, BC
- Full-time
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Added 3 hours ago
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- Internship
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100 Kellogg Lane

Community Manager

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description: Community Manager, 100 Kellogg Lane

We are seeking a dynamic community manager to join our team at a100 Kellogg Lane.

As a community manager, your role will be critical in building and maintaining a vibrant online community for our business. You will develop and manage our online social media platforms, create engaging content, and foster strong relationships with our audience. The ideal candidate is a people-oriented professional with a passion for social media and a strong background in community management.

If you excel in engaging with audiences, creating meaningful interactions and fostering a positive online environment, we invite you to apply for the role.

Objectives of the role

· Developing and implementing community engagement strategies that align with the company’s goals and objectives.

· Managing and growing our online community presence across various platforms, including social media, LinkedIn, forums and our company website.

· Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner.

· Supporting the use of creators and influencers as it pertains to always on efforts as well as event-based campaigns.

· Collaborating with internal teams to ensure consistent messaging and support for community initiatives.

· Analysing community metrics and trends to identify opportunities for improvement and growth.

Your tasks

· Create, curate and manage content (including posts, videos, etc.) for online platforms, ensuring it is relevant, engaging and aligned with the company’s brand voice.

· Monitor community platforms for discussions, issues and trends and provide insights to the relevant teams.

· Develop and enforce community guidelines to maintain a safe and respectful environment for all members.

· Identify and cultivate relationships with key community members and influencers to foster loyalty and advocacy.

· Gather and analyse feedback from the community to inform key stakeholders.

· Track and report on community engagement metrics, including member growth, activity levels and sentiment.

· Stay updated on industry trends, best practices and emerging platforms to continually enhance community engagement strategies.

Required skills and qualifications

· Bachelor’s degree in Communications, Marketing, Public Relations or a related field is preferred.

· Demonstrable portfolio as a Community Manager or in a similar role, with 2-5 years in community management or social media management.

· Strong understanding of online community platforms, social media tools and analytics.

· Familiarity with content management systems and customer relationship management (CRM) tools.

· Excellent communication, writing and interpersonal skills, with the ability to engage and build relationships with diverse audiences.

· Creative and strategic thinker with the ability to develop and execute innovative community engagement initiatives.

· Ability to work independently and collaboratively in a fast-paced environment.

· Must be able to work a non-traditional schedule around booked events, mostly Thursday-Sunday.

· Ability to lift, push and pull up to 25lbs.

Preferred skills and qualifications

· Relevant certification in community management, social media, or similar.

· Solid knowledge of digital marketing, AI, and SEO practices.

· Familiarity with graphic design and video editing tools.

· Experience in organising and managing online events.

· Ability to analyse data and derive actionable insights.

· Strong organisational and multitasking abilities.

· Knowledge of SEO and content marketing.

We do not use AI in our hiring processes.

This ad is for a new role.

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More about this job

Responsibilities

Develop and manage the company’s online communities and social media presence by creating engaging content, responding to members, and maintaining a safe, respectful environment. Build relationships with community members and influencers, collaborate with internal teams, and analyze engagement and feedback to improve community strategies.

Requirements

The role prefers a bachelor’s degree in communications, marketing, public relations, or a related field, and asks for 2–5 years of community or social media management experience. Candidates should have strong communication and relationship-building skills, knowledge of community platforms and analytics, and the ability to work independently and collaboratively; the role also requires a non-traditional schedule, mostly Thursday through Sunday, and the ability to lift, push, and pull up to 25 pounds.

Skills

Community Management
Social Media Management
Community Engagement
Content Creation
Audience Engagement
Influencer Relations
Community Guidelines
Social Media Analytics
Content Management Systems
Written Communication
Digital Marketing
Search Engine Optimization
Data Analysis
Event Management
Video Editing

Visa sponsorship

Not detected in the job text

Keywords

Community Management
Social Media
Community Engagement
Content Creation
Content Curation
LinkedIn
Online Forums
Company Website
Influencer Marketing
Creator Partnerships
Community Guidelines
Community Metrics
Sentiment Analysis
Content Management Systems
Digital Marketing
Artificial Intelligence
Search Engine Optimization
Content Marketing
Graphic Design
Video Editing
Online Events
Audience Feedback
Entertainment Providers

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