Administrative Assistant - Billings Bridge Dental Centre
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Billings Bridge Dental Centre is seeking a full-time Dental Administrative Assistant to join our well-established and growing team.
Located in Billings Bridge Plaza, our clinic has proudly served the community for over 40 years. We are committed to providing high-quality dental care in a welcoming, efficient, and compassionate environment. We believe that a positive workplace culture starts with hiring team members who demonstrate professionalism, integrity, and a genuine passion for patient care.
If you enjoy working in a fast-paced environment, take pride in excellent customer service, and are interested in a long-term career in dentistry, we would love to meet you.
What We Offer
As a Dental Administrative Assistant, you will play a key role in delivering an exceptional patient experience. Your responsibilities will include:
We are an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage
Located in Billings Bridge Plaza, our clinic has proudly served the community for over 40 years. We are committed to providing high-quality dental care in a welcoming, efficient, and compassionate environment. We believe that a positive workplace culture starts with hiring team members who demonstrate professionalism, integrity, and a genuine passion for patient care.
If you enjoy working in a fast-paced environment, take pride in excellent customer service, and are interested in a long-term career in dentistry, we would love to meet you.
What We Offer
- Above-average compensation
- Comprehensive medical benefits
- Full dental benefits
- Annual performance and wage reviews
- Annual cost-of-living adjustments
- Continuing education funding
- Annual uniform allowance
- Paid health/sick days
- Additional vacation pay after two years of service
- Free on-site parking
- Supportive, positive, and team-oriented work environment
As a Dental Administrative Assistant, you will play a key role in delivering an exceptional patient experience. Your responsibilities will include:
- Promoting and coordinating recommended dental treatment
- Scheduling appointments and managing patient flow
- Assisting patients with financial inquiries and dental insurance coordination
- Interpreting insurance information and processing claims
- Receiving and reconciling payments (cash and credit)
- Preparing and maintaining patient documentation
- Confirming appointments and communicating with patients
- Supporting general reception and client care duties
- Assisting with other administrative tasks as required
- Minimum one year of post-secondary education in dental assisting, office administration, or a related field OR
- Minimum one year of relevant administrative or dental office experience
- Previous dental office experience is considered an asset
- Strong communication, organizational, and customer service skills
- Ability to multitask and thrive in a busy clinical environment
- 8-hour shifts
- Includes two evenings per week
- Includes one Saturday per month
We are an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage
More about this job
Responsibilities
Coordinate recommended dental treatment, schedule appointments, manage patient flow, and communicate with patients. Assist with insurance inquiries and claims, receive and reconcile payments, maintain patient documentation, and support reception and other administrative duties.
Requirements
Applicants need at least one year of post-secondary education in dental assisting, office administration, or a related field, or at least one year of relevant administrative or dental office experience. Strong communication, organizational, and customer service skills, along with the ability to multitask in a busy clinical environment, are required; dental office experience is an asset.
Skills
- Dental Treatment Coordination
- Appointment Scheduling
- Patient Flow Management
- Financial Inquiry Assistance
- Dental Insurance Coordination
- Insurance Claims Processing
- Payment Reconciliation
- Patient Documentation
- Patient Communication
- Reception
- Customer Service
- Communication
- Organization
- Multitasking
Benefits
- Above-Average Compensation
- Comprehensive Medical Benefits
- Full Dental Benefits
- Annual Performance and Wage Reviews
- Annual Cost-of-Living Adjustments
- Continuing Education Funding
- Annual Uniform Allowance
- Paid Health and Sick Days
- Additional Vacation Pay After Two Years
- Free On-Site Parking
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Dental Administration
- Dental Treatment Coordination
- Appointment Scheduling
- Patient Flow
- Dental Insurance
- Insurance Claims
- Payment Processing
- Cash Payments
- Credit Payments
- Patient Documentation
- Reception
- Patient Care
- Customer Service
- Office Administration
- Dental Assisting
- Clinical Environment