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Added 16 mins ago
Supportive Living Coordinator Fixed Term Contract
CMHA Calgary
Calgary, AB
Other
POSITION TITLE: Supportive Living Coordinator
Added 16 mins ago
Fire Operations Support Coordinator
Radius Fire Protection
Richmond, BC
Full-time
As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and…
Added 47 mins ago
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
The Facilities & Maintenance Coordinator supports the effective operation, maintenance, and service delivery of facilities, buildings, equipment, and related infrastructure. This role…
Added 1 hour ago
Coordinator - Investigations & Staff Development
Winnipeg Regional Health Authority
Winnipeg, MB
Five years previous experience in Police/Security field, at the supervisory level.
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Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
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Business Operations Coordinator
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Toronto, ON · Greater Toronto Area, Canada
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sephora.com
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$25 to $28 CAD / hour
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Paterson Grain
Indian Head, SK
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Summer Student – Melita, MB
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Summer Student – Holland, MB
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Summer Student – Swift Current, SK
Paterson Grain
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Full-time
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Summer Student – Teulon, MB
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Summer Student – Gunton, MB
Paterson Grain
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Full-time
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Summer Student – Steinbach, MB
Paterson Grain
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Full-time
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123Dentist

Telecom & Connectivity Account Coordinator

Toronto, ON, Canada

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time · Temporary
Posting language: English
Posted: Sep 28, 2026

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Original job description

Team: Technology Services

Reports To: VP, IT Service Delivery

Location: Hybrid – Toronto, ON (Head Office)

Employment Type: 12-Month Contract, Full-Time

About 123Dentist

123Dentist is one of Canada’s largest dental support organizations, providing business, technology, and administrative support to a network of approximately 550 clinics across the country. Our Technology Services team delivers the infrastructure, systems, cybersecurity, and vendor governance that keep those clinics running so that clinical teams can focus on patient care.

About the Role

123Dentist supports approximately 550 dental clinics across Canada. Internet and telephone services at these sites were contracted over many years by individual practices, prior owners, and acquired groups, and the organization does not currently hold a reliable record of who holds each account, who is authorized to transact on it, or what is being paid. This creates real service gaps – outages that can’t be escalated because no one on file is an authorized contact, relocations that can’t be scheduled, and billing that continues after a site has closed.

As the Telecom & Connectivity Account Coordinator, you’ll build and maintain the record that fixes this – owning the account register, the request pipeline, and day-to-day coordination with clinics and vendors. This is a high-volume coordination and administration role: success depends on organization, persistence, and follow-through across several hundred open items, not on prior telecom expertise. Commercial decisions, contract terms, and vendor disputes are escalated to the VP, IT Service Delivery.

What You’ll Do

Build a central register of every internet, telephone, mobility, and connectivity account across the clinic network, gathering vendor, account, billing, and contact details from clinic staff, vendor portals, invoices, and internal records
Contact clinics directly to confirm details, chase missing information, and identify the right site contact, flagging gaps and discrepancies for review
Act as the intake point for requests to install, relocate, upgrade, downgrade, or disconnect internet and phone services, logging and routing each for approval
Place approved orders with vendors, track them to completion, and follow up persistently where vendors miss dates or fail to respond
Coordinate installation dates and site access with clinic staff, Operations, and IT service providers, and confirm services are delivered and billed correctly
Prepare vendor forms, Letters of Authorization, and change-of-ownership paperwork, routing them for signature and tracking each correction through to vendor confirmation
Update authorized contacts on accounts and escalate stalled items to the VP, IT Service Delivery with a clear summary of what’s been attempted
Support onboarding of newly acquired clinics by collecting account information and processing transfers, and verify that services at closed or merged sites are properly disconnected
Provide regular written status updates on register completeness, open requests, and outstanding blockers, keeping process documentation current

What You Bring

Post-secondary degree or diploma in business administration, commerce, information systems, supply chain, or a related field – recent graduates are encouraged to apply
Strong organizational skills and the ability to manage a high volume of open items independently without losing track of them
Demonstrated persistence and comfort with follow-up – a significant share of this role is chasing people and vendors who haven’t responded
Clear, professional written and verbal communication, with the ability to deal courteously and credibly with clinic staff, practice owners, and vendor representatives
Solid Excel skills (filtering, lookups, pivot tables) and comfort working with large lists of records
High attention to detail in data entry and record keeping
Working proficiency in French is an asset
Any experience in a coordination, administration, customer service, procurement, or dispatch role, including co-op or internship placements, is an asset
Familiarity with ticketing, CRM, or asset management tools is an asset
Interest in IT service delivery, telecommunications, or vendor management as a career direction is an asset

Why Join 123Dentist?

Play a foundational role in building critical infrastructure for a fast-growing national organization
Gain hands-on experience coordinating with vendors, clinics, and IT leadership
Grow your skills in IT service delivery, telecom, and vendor management
Be part of a collaborative Technology Services team supporting clinics across Canada

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More about this job

Responsibilities

The role involves building and maintaining a central register of all internet, telephone, and connectivity accounts across a national clinic network. You will act as the primary intake point for service requests, coordinate installations with vendors and clinics, and ensure billing accuracy.

Requirements

Candidates should possess a post-secondary degree or diploma in business, commerce, information systems, or a related field. Strong organizational skills, proficiency in Excel, and the ability to manage high-volume administrative tasks are essential for success.

Skills

Data entry
Record keeping
Excel
Vendor management
Coordination
Administration
Communication
Customer service
Procurement
Ticketing
CRM
Asset management
Telecommunications
Attention to detail
Organization

Visa sponsorship

Not detected in the job text

Keywords

Telecom
Connectivity
Account coordination
IT service delivery
Vendor governance
Infrastructure
Cybersecurity
Excel
Data entry
CRM
Ticketing
Procurement
Administration
Vendor management
Business administration
Information systems
Supply chain
Network management
Billing
Inventory management

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