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AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Role: This is an opportunity to shape how HR works and how people experience HR at IGM. As AVP, HR Services Delivery and Technology, you will help turn our future-state service model…
Added 1 min ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
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(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 min ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 15 mins ago
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Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…ensure delivery of high-quality security services and a smooth customer…
Added 15 mins ago
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L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Expérience antérieure comme opérateur de transbordement idéal
Added 15 mins ago
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Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 15 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 15 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…Additionally maintaining a high level of guest and employee experience. They will work in cooperation with the Assistant Manager to ensure that the training content and standard operating…
Added 15 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 15 mins ago
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(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions accurately,…
Added 15 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 15 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 15 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 15 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 15 mins ago
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Temporary Cashier
Coach
Toronto, ON
- Part-time
The Cashier plays a key role in delivering exceptional customer experience at Coach. This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy…
Added 15 mins ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
…or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the…
Added 15 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 15 mins ago
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Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
Added 15 mins ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 15 mins ago
FC
Operations Supervisor
FedEx Canada
Squamish, BC
- Part-time
…Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort…
Added 15 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
…support structures and ensuring brand consistency across all customer-facing platforms. In addition, this role drives continuous innovation by operationalizing new programs, testing and…
Added 15 mins ago
EC
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Minimum of 1-2 years of experience in customer relations, case management or a related field.
Added 15 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
…requires a solid combined technical and managerial foundation to lead the engineering effort on the Bid/Project to ensure the solutions endorsed by the PDA (Project Design Authority)…
Added 15 mins ago
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Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
…cross-functional teams on positioning, launch strategy, and early customer acquisition. Use post-launch insights to refine the experience and build toward repeatable…

1Password

Senior GTM Program Manager

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 27, 2026

Original job description

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively.

How we’re using AI today

Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.

Expectations of this role

This is a hybrid ole. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we're looking for:

Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization.
Demonstrate experience working in a channel-led or channel-centric go-to-market environment.
Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
Apply NPI experience to help teams move from planning through launch and execution.
Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions.
Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process.
Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.

What you can expect:

Lead high-impact cross-functional programs from definition through execution across GTM and company priorities.
Translate ambiguous objectives into clear outcomes, workstreams, owners, milestones, dependencies, risks, decision points, and success measures.
Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders.
Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.

USA-based roles only: The annual base salary for this role is between $162,000 USD and $235,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AI
We are committed to leveraging cutting-edge technology - including AI - to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged - it's an essential part of how we will be successful at 1Password.

This approach extends to our hiring process - candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.

Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.

For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.

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More about this job

Responsibilities

Lead complex, cross-functional programs across strategic priorities such as market expansion, NPI, and GTM transformation. Drive alignment across various departments while building scalable operating mechanisms to ensure accountability and visibility.

Requirements

Requires 6+ years of experience in strategic program management, business operations, or management consulting within a SaaS organization. Must demonstrate experience in channel-led GTM environments and the ability to lead complex programs involving senior stakeholders.

Skills

Strategic program management
Business operations
GTM strategy
Transformation
Management consulting
SaaS
Channel-led go-to-market
Cross-functional leadership
New Product Introduction
Stakeholder management
Operating mechanisms
Artificial intelligence
Automation
Project management tools
Data synthesis
Executive communication

Benefits

Health benefits
Dental benefits
401k
RRSP
Paid time off
Equity grant
Maternity and parental leave top-up
Retirement matching
Free 1Password account
Paid volunteer days
Peer-to-peer recognition

Visa sponsorship

Not detected in the job text

Keywords

GTM
SaaS
Program Management
Business Operations
NPI
Cybersecurity
Artificial Intelligence
Automation
Cross-functional
Strategy
Transformation
Management Consulting
Channel-led
Revenue Operations
Product Marketing
Stakeholder Management
Operating Rhythms
Governance
Executive Reporting
Cloud 100
ARR
Identity Management
Unified Access Management
Data-driven
Scalability
Workflow Optimization
Risk Management
Decision Making
Performance Metrics
Tech Industry

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