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Added 1 min ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 min ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 min ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
New Glasgow, NS
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
Added 1 min ago
T
Wealth Operations Officer III
TD
Toronto, ON
- Full-time
· Understand and apply bank/department operating policies and procedures at all times.
Added 1 min ago
T
Executive Assistant I
TD
Toronto, ON
- Full-time
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Added 1 min ago
T
TD Insurance, Vendor Analyst III
TD
Calgary, AB · Saint John, NB · Halifax, NS · Markham, ON · Montreal, QC
- Full-time
Added 1 min ago
T
Manager, Corporate Segment ORM (5657)
TD
Toronto, ON
- Full-time
The Risk Manager will report to one of the Senior Managers within the Corporate Segment ORM team. This role is a second line of defense function responsible for providing operational risk…
Added 1 min ago
T
TD Insurance, Counsel I
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 1 min ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 1 min ago
Warehouse Supervisor - Price Electronics
Price Industries Limited
Winnipeg, MB
Ensuring department compliance with company policies and procedures.
Added 1 min ago
Manager, Annual Giving & Donor Engagement
YMCA of Northeastern Ontario
North Bay, ON
We are currently looking for a Manager, Annual Giving & Donor Engagement to join our team of committed professionals. This Full-time position within the Association is housed at the YMCA of…
Added 1 min ago
Manager of Youth Hub Programs
360°kids
Richmond Hill, ON
The Manager of Youth Hub Programs oversees the daily operations and implementation of strategic direction at the Richmond Hill Youth Hub including Connections emergency housing, and Home…
Added 1 min ago
Supervisor
JD Sports / Livestock / Size?
AB
Support key initiatives as empowered by and in partnership with the Store Manager.
Added 1 min ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
…call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer…
Added 1 min ago
SD
Cashier Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 min ago
GF
Fitness Manager - Moncton Mapleton Centre
GoodLife Fitness
Moncton, NB
- Full-time
The Fitness Manager is responsible for developing their direct reports and growing the number of personal trainers, net Client gain, and serviced hours at their Club. The Fitness Manager…
Added 1 min ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Full-time
The purpose of this position is to provide support to research support in the Department of Psychiatry, ranging from in-house investigator research to industry-sponsored research. Under the…
Added 1 min ago
TC
Engineering Technologist
The Corporation of the City of Sarnia
Sarnia, ON
- $59,677.8 to $91,819 CAD / year
- Full-time
Under the guidance of our Manager, Design and Infrastructure, you will:
Added 1 min ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
JQ
Quality Assurance Coordinator (Food Industry)
Just Quality International Inc.
Toronto, ON · North York, ON
- $55,000 to $65,000 CAD / year
- Full-time
…corporate office. The position reports to the Quality Assurance Manager and works collaboratively with the Logistics and Sales teams. This role may require some travel to audit our…
Added 16 mins ago
Data & Business Support Analyst
MCAP
Toronto, ON
Document and present data analysis and data mining results to the manager
Added 16 mins ago
RC
Production Assembler
Reliable Controls
Edmonton, AB
- Full-time
…delivery and continuous improvement. Reporting to the Operations Manager, you will help achieve operational excellence, product quality, and customer satisfaction. This role offers the…
Added 16 mins ago
W
(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 16 mins ago
W
Fashion Department Manager
Walmart
Dawson Creek, BC
- Full-time
The Fashion Department Manager plays a key leadership role in bringing the fashion departments to life each day. By leading and supporting fashion associates, this role drives strong…

360°kids

Manager HOPE Program

Markham, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports.

The Manager of HOPE Program oversees all aspects of the HOPE program. Duties include: managing the day-to-day operations (e.g. provision of recreation, community supports, outreach, etc.); leading a diverse staff team; financial management of the program’s budgets; proposal writing; and assistance with funding procurement.

Key Responsibilities

Delivers on the HOPE program’s overall mission, strategic direction, goals, and operating principles for the HOPE program in accordance with the approved Strategic Plan of 360°kids.
Develops, directs, and implements approved strategies and plans that will result in the achievement of the program’s goals and objectives.
Responsible for developing and managing all program delivery, including day-to-day operations, staffing coverage, service coordination, quality assurance, and continuous improvement of all operational components.
Ensures program services are delivered using youth-centred, trauma-informed, anti-oppressive, culturally responsive, and inclusive practices.
Collaborates with a broad range of stakeholders in the creation and facilitation of effective partnerships.
Works to ensure effective communication and integration of all programs at HOPE.
Upholds licensing standards set by the Ministry of Children, Community and Social Services.
Manages the program’s established formal relationships, as well as procures new partnerships to support the program.
Ensures that all program activities comply with internal program plans, organizational policies and procedures, applicable standards, licensing requirements, and laws.
Reviews, implements, and supports the ongoing improvement of program policies, procedures, and operational practices.
Promotes a safe work and service environment by supporting health and safety practices, risk mitigation, incident reporting, and appropriate follow-up.
In the event of a crisis or critical incident, exercises judgment and initiative in managing contact with the Senior Manager of Housing Programs, appropriate Ministries, and other interested parties.
In conjunction with the Team Lead, participates in intake assessments of potential clients.
Provides leadership to a diverse staff team, including recruitment and selection, onboarding, training, development, engagement, and retention of program staff to ensure ongoing competent, experienced, and effective delivery of the program.
Supports the supervision of HOPE Youth Workers, in conjunction with the Team Lead of HOPE.
Manages for high performance by empowering staff, team building, coaching/mentoring, motivating employees, and addressing performance concerns in a timely and documented manner.
Conducts regular supervision, performance reviews, attendance management, goal setting, and follow-up with staff in alignment with organizational policies and Human Resources practices.
Ensures staffing schedules, shift coverage, vacation approvals, and vacancy planning support safe and effective program operations.
Ensures that appropriate policies and procedures are utilized by program staff and that all staff complete mandatory recording and reporting.
In consultation with the Senior Manager of Housing Programs and People and Culture, hires and terminates staff for all program positions; recruits and supervises volunteers and students.
Participates in the 360°kids’ on-call rotation outside of core working hours (evenings, weekends, and holidays) to provide support for staff and program operations in emergency situations.
Assumes accountability for sound financial management and appropriate controls of the program’s budget.
Participates with the Senior Manager of Housing Programs in preparing annual operating budgets in accordance with the needs of both the program and 360°kids for submission to the funder and/or the Board of Directors.
Informs the Senior Manager of Housing Programs of the financial needs to meet program objectives.
Responsible for relations with the communities being served by the program and with the general public.
Provides reports and related information, as required, to the Senior Manager of Housing Programs, COO, CEO, Board of Directors, other designated organizations, and appropriate regulatory agencies.

Knowledge and Skills Required

Leadership skills, including motivation, delegation, coaching/mentoring, empowerment, and the ability to motivate staff.
Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CYFSA).
Excellent communication, facilitation skills, and interpersonal skills, including superior presentation and public speaking skills.
Experience in developing funding proposals and managing accountability to funders.
Relationship building and management skills to support relationships with peers, staff, partners, Ministry officials, and other stakeholders.
Broad knowledge of community resources, including trends and gaps.
Excellent administrative, organizational, financial, and budgeting skills and experience.
Demonstrated experience with MS Office with the ability to prepare and write reports/records and maintain same.
Ability to effectively perform job duties with minimal supervision.
Ability to work as a team member in a dynamic, complex environment and organize time and workload effectively with demonstrated problem solving ability.
Bachelor’s or Master’s degree in Social Work or Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
Minimum of 5 years management experience working in the not-for-profit sector preferred.
Current First Aid and CPR certification an asset.
Current Broad Record Check (criminal background check

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

We recognize that lived experiences shape the way individuals navigate the workplace, and we are committed to fostering an inclusive and equitable environment. If you are a member of an equity-deserving group and feel comfortable sharing this with us, we welcome you do so. This information is completely voluntary and will be used solely to help us improve our hiring practices and workplace inclusivity.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.

Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted. The use of artificial intelligence is not used to screen, assess, or select applicants. All hiring decisions are made by our managers and People & Culture team.

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More about this job

Responsibilities

The Manager of the HOPE Program oversees daily operations, staff leadership, and financial management to ensure the effective delivery of youth-centered support services. They are responsible for strategic planning, partnership development, and maintaining compliance with organizational policies and regulatory standards.

Requirements

Candidates must hold a Bachelor's or Master's degree in Social Work or a related child/youth field and possess at least 5 years of management experience in the non-profit sector. Strong leadership, communication, and financial management skills are required, along with a deep understanding of youth-focused regulatory environments.

Skills

Leadership
Staff management
Financial management
Budgeting
Proposal writing
Youth support
Crisis management
Communication
Interpersonal skills
Public speaking
Strategic planning
Quality assurance
Relationship building
Performance management
Reporting
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Non-profit
Youth Work
Management
Budgeting
Strategic Planning
Staff Supervision
Trauma-informed Care
Anti-oppressive Practice
Community Outreach
Financial Management
Proposal Writing
Regulatory Compliance
Crisis Management
Performance Reviews
Stakeholder Engagement
MS Office
CYFSA
First Aid
CPR
Case Management
Operational Management
Team Building
Recruitment
Onboarding
Risk Mitigation
Reporting
Inclusive Practices
Youth Housing
Social Work

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