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Added 11 mins ago
SH
Cook III- SL Van Oct 2026
SE Health
Vancouver, BC
- Full-time
Growth That Meets Your Ambition. Build your skills with education bursaries, tuition support, ongoing training and mentorship. Our leadership team is available 24/7 to help you practice to…
Added 42 mins ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 42 mins ago
CG
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB
- Full-time
The Regional Account Manager will be responsible for building and maintaining strong relationships with customers and clients. You will also support operations to increase sales and…
Added 42 mins ago
CG
Lead Server, Full Time
Compass Group Canada
Vancouver, BC
- $27 CAD / hour
- Full-time
…because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000…
Added 42 mins ago
CG
Assistant Manager, Full Time
Compass Group Canada
AB · Edmonton, AB
- $28 CAD / hour
- Full-time
Now, if you were to come on board as anAssistant Catering Manager, we’d ask you to do the following for us:
Added 1 hour ago
TA
ALSE Technician
Top Aces
Cold Lake, AB
- Full-time
…130,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 1 hour ago
AH
Recreation Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
…services for patients (clients, residents) within your assigned program or service area. You will ensure the level of therapeutic recreation practice is evidence based, patient-and…
Added 1 hour ago
AH
Licensed Practical Nurse
Alberta Health Services
Sylvan Lake, AB
- Part-time
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…for a Registered Nurse (RN). The Respiratory Clinic provides support and Case Management to a complex adult patient population. This position reports to the Unit Manager of Ambulatory…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 1 hour ago
AH
Respiratory Therapist II - Rural / Community
Alberta Health Services
Cardston, AB
- Temporary
…cardiac and respiratory diagnostic testing, disease process education, and arterial blood gas testing to support home oxygen funding. Based at the Melcor Centre in Lethbridge, this role…
Added 1 hour ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Temporary
We are seeking a collaborative and experienced healthcare leader to join Surgical Services as Manager of Unit 23 – General Surgery and Trauma at Red Deer Regional Hospital Centre. Unit 23…
Added 1 hour ago
AH
Undergraduate Nurse - Emergency
Alberta Health Services
AB · Edmonton, AB
- Part-time
Current enrolment in an approved Alberta nursing education program leading to initial entry to practice as a registered nurse or registered psychiatric nurse. Current Healthcare Provider…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Staffing Service Centre Relief Team Program Manager, the Registered Nurse (RN) provides comprehensive patient- and family-centred care on acute surgical units at the Royal…
Added 1 hour ago
AH
Clinical Research Coordinator - Neuroendocrine
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…to the Neuroendocrine group. Reporting to the CTU Associate Manager, you will work in a team environment to facilitate clinical trial activities and complete delegated study tasks. While…
Added 1 hour ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
A post-secondary education in a recognized Hospitality Management program would be an asset.
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or…
Added 1 hour ago
YR
Project and Professional Development Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to Program Manager, Education and Training, this position is responsible for identifying, designing, delivering, facilitating and monitoring department specific education and…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are seeking an experienced and motivated administrative assistant to support the Division Chiefs and Deputy Division Chiefs of Neurosurgery and Physical Medicine & Rehabilitation (PM&R)…
Added 1 hour ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Classification: Senior Project Manager Union: Exempt Unit and Program: Corridor Office Primary Location: South Health Campus Location Details: As Per Location Employee Class: Regular Full…

360°kids

Manager HOPE Program

Markham, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports.

The Manager of HOPE Program oversees all aspects of the HOPE program. Duties include: managing the day-to-day operations (e.g. provision of recreation, community supports, outreach, etc.); leading a diverse staff team; financial management of the program’s budgets; proposal writing; and assistance with funding procurement.

Key Responsibilities

Delivers on the HOPE program’s overall mission, strategic direction, goals, and operating principles for the HOPE program in accordance with the approved Strategic Plan of 360°kids.
Develops, directs, and implements approved strategies and plans that will result in the achievement of the program’s goals and objectives.
Responsible for developing and managing all program delivery, including day-to-day operations, staffing coverage, service coordination, quality assurance, and continuous improvement of all operational components.
Ensures program services are delivered using youth-centred, trauma-informed, anti-oppressive, culturally responsive, and inclusive practices.
Collaborates with a broad range of stakeholders in the creation and facilitation of effective partnerships.
Works to ensure effective communication and integration of all programs at HOPE.
Upholds licensing standards set by the Ministry of Children, Community and Social Services.
Manages the program’s established formal relationships, as well as procures new partnerships to support the program.
Ensures that all program activities comply with internal program plans, organizational policies and procedures, applicable standards, licensing requirements, and laws.
Reviews, implements, and supports the ongoing improvement of program policies, procedures, and operational practices.
Promotes a safe work and service environment by supporting health and safety practices, risk mitigation, incident reporting, and appropriate follow-up.
In the event of a crisis or critical incident, exercises judgment and initiative in managing contact with the Senior Manager of Housing Programs, appropriate Ministries, and other interested parties.
In conjunction with the Team Lead, participates in intake assessments of potential clients.
Provides leadership to a diverse staff team, including recruitment and selection, onboarding, training, development, engagement, and retention of program staff to ensure ongoing competent, experienced, and effective delivery of the program.
Supports the supervision of HOPE Youth Workers, in conjunction with the Team Lead of HOPE.
Manages for high performance by empowering staff, team building, coaching/mentoring, motivating employees, and addressing performance concerns in a timely and documented manner.
Conducts regular supervision, performance reviews, attendance management, goal setting, and follow-up with staff in alignment with organizational policies and Human Resources practices.
Ensures staffing schedules, shift coverage, vacation approvals, and vacancy planning support safe and effective program operations.
Ensures that appropriate policies and procedures are utilized by program staff and that all staff complete mandatory recording and reporting.
In consultation with the Senior Manager of Housing Programs and People and Culture, hires and terminates staff for all program positions; recruits and supervises volunteers and students.
Participates in the 360°kids’ on-call rotation outside of core working hours (evenings, weekends, and holidays) to provide support for staff and program operations in emergency situations.
Assumes accountability for sound financial management and appropriate controls of the program’s budget.
Participates with the Senior Manager of Housing Programs in preparing annual operating budgets in accordance with the needs of both the program and 360°kids for submission to the funder and/or the Board of Directors.
Informs the Senior Manager of Housing Programs of the financial needs to meet program objectives.
Responsible for relations with the communities being served by the program and with the general public.
Provides reports and related information, as required, to the Senior Manager of Housing Programs, COO, CEO, Board of Directors, other designated organizations, and appropriate regulatory agencies.

Knowledge and Skills Required

Leadership skills, including motivation, delegation, coaching/mentoring, empowerment, and the ability to motivate staff.
Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CYFSA).
Excellent communication, facilitation skills, and interpersonal skills, including superior presentation and public speaking skills.
Experience in developing funding proposals and managing accountability to funders.
Relationship building and management skills to support relationships with peers, staff, partners, Ministry officials, and other stakeholders.
Broad knowledge of community resources, including trends and gaps.
Excellent administrative, organizational, financial, and budgeting skills and experience.
Demonstrated experience with MS Office with the ability to prepare and write reports/records and maintain same.
Ability to effectively perform job duties with minimal supervision.
Ability to work as a team member in a dynamic, complex environment and organize time and workload effectively with demonstrated problem solving ability.
Bachelor’s or Master’s degree in Social Work or Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
Minimum of 5 years management experience working in the not-for-profit sector preferred.
Current First Aid and CPR certification an asset.
Current Broad Record Check (criminal background check

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

We recognize that lived experiences shape the way individuals navigate the workplace, and we are committed to fostering an inclusive and equitable environment. If you are a member of an equity-deserving group and feel comfortable sharing this with us, we welcome you do so. This information is completely voluntary and will be used solely to help us improve our hiring practices and workplace inclusivity.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.

Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted. The use of artificial intelligence is not used to screen, assess, or select applicants. All hiring decisions are made by our managers and People & Culture team.

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More about this job

Responsibilities

The Manager of the HOPE Program oversees daily operations, staff leadership, and financial management to ensure the effective delivery of youth-centered support services. They are responsible for strategic planning, partnership development, and maintaining compliance with organizational policies and regulatory standards.

Requirements

Candidates must hold a Bachelor's or Master's degree in Social Work or a related child/youth field and possess at least 5 years of management experience in the non-profit sector. Strong leadership, communication, and financial management skills are required, along with a deep understanding of youth-focused regulatory environments.

Skills

Leadership
Staff management
Financial management
Budgeting
Proposal writing
Youth support
Crisis management
Communication
Interpersonal skills
Public speaking
Strategic planning
Quality assurance
Relationship building
Performance management
Reporting
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Non-profit
Youth Work
Management
Budgeting
Strategic Planning
Staff Supervision
Trauma-informed Care
Anti-oppressive Practice
Community Outreach
Financial Management
Proposal Writing
Regulatory Compliance
Crisis Management
Performance Reviews
Stakeholder Engagement
MS Office
CYFSA
First Aid
CPR
Case Management
Operational Management
Team Building
Recruitment
Onboarding
Risk Mitigation
Reporting
Inclusive Practices
Youth Housing
Social Work

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