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Added 9 mins ago
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Product Manager Intern
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As a Product Manager Intern, you will be an essential part of a product team, contributing to a real-world project that directly impacts our customers. You will gain hands-on experience…
Added 9 mins ago
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Associate Manager, Membership Marketing
BCAA
Burnaby, BC · *Head Office
- Full-time
We're looking for an Associate Manager, Membership Marketing to join our Marketing team on a fixed-term contract expected to end on July 14, 2028. In this role, you'll help drive Membership…
Added 9 mins ago
K
Key Lead (Calgary)
Knix
Calgary, AB
- $22.7 CAD / hour
- Full-time
- Part-time
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.
Added 9 mins ago
NI
Financial Accountant
NORSAT INTERNATIONAL INC
Aurora, ON
- $75,000 to $90,000 CAD / year
- Full-time
…financial information. Experience with Microsoft Dynamics 365 Business Central, ADP Workforce Now and Power BI will be valuable in supporting accounting and reporting…
Added 9 mins ago
WG
National Sales Manager
WGI Group
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 9 mins ago
GC
Sales Representative
Grimco Canada Inc.
Dartmouth, NS
- $45,000 to $60,000 CAD / year
…products and pricing with your Coordinator, Regional, or Branch Manager to inform strategic…
Added 9 mins ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
Reporting to the Site Manager, this position is responsible for:
Added 9 mins ago
JS
Engineering - Co-op Student - Advance Molding Solution
J Sterling Industries
Barrie, ON
- $20 to $22 CAD / hour
- Internship
POSITION OBJECTIVE: The Engineering Co-op Student – Advanced Molding Solutions (AMS) will report to and support the Manager – Advanced Molding Solutions in injection molding engineering,…
Added 9 mins ago
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Business Manager
Seasons Retirement Communities LP
Olds, AB
- $54,000 to $56,000 CAD / year
- Full-time
We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.
Added 9 mins ago
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Regional General Manager, North
ABC Recycling Ltd.
Burnaby, BC
- $140,000 to $180,000 CAD / year
Reporting to the VP, Canadian Operations, the Regional General Manager, North is responsible for the operations of our Terrace, Prince George, Kelowna, Fort St. John and Grande Prairie…
Added 9 mins ago
OC
Business Development Manager
Ontario Centre of Innovation
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
As the Business Development Manager for GTA you will support companies that are driving Ontario’s economy toward greater prosperity, health, and sustainability. In this pivotal role, you…
Added 9 mins ago
DC
Program Manager
DATA Communications Management Corp
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to…
Added 23 mins ago
WB
Senior Analyst: Business Development
Whistler Blackcomb
Whistler, BC
- Full-time
Working closely with the Sr. Manager, Planning & Business Development, this role helps evaluate new opportunities, build business cases, support partner relationships, and coordinate…
Added 23 mins ago
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Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 23 mins ago
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District Manager
Torrid
AB · Edmonton, AB
- Internship
The Torrid District Manager role is based in Edmonton, AB, with extensive travel to stores in AB, MD, and SK provinces.
Added 23 mins ago
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Maintenance Manager - 6 Month Contract
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Mississauga, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 23 mins ago
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Production & Technical Manager
Puratos
Mississauga, ON
- Full-time
…Belgium, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new…
Added 23 mins ago
HL
Co-Founder Operations Manager
Helpero Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Co-Founder Operations Manager is a full-time hybrid role responsible for building and overseeing the day-to-day operational backbone of Helpero. This role includes…
Added 23 mins ago
K
Key Lead (Calgary)
Knix
Calgary, AB
- $22.7 CAD / hour
- Part-time
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.
Added 23 mins ago
MS
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…for commercial performance, financial results, organizational development and long-term business…
Added 23 mins ago
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Full-Time Assistant Manager
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As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 24 mins ago
SP
Manager, Marketing
SURREY PLACE
ON
- Full-time
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This role partners with the Manager, Communications to keep marketing, communications and brand working as one, and supports business development and fundraising teams with the tools they…
Added 24 mins ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
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Hours of Work: This is an hourly-paid position. Hours of work are not guaranteed and are scheduled based on the needs of the business and may vary from week to week.
Added 24 mins ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Oakville, ON
- Up to $18.5 CAD / hour
- Part-time
Hours of Work: This is an hourly-paid position. Hours of work are not guaranteed and are scheduled based on the needs of the business and may vary from week to week.
Added 24 mins ago
FP
Store Manager
Four20 Premium Market Ltd
Calgary, AB
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…

360 Technology

Site Reliability Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Site Reliability Engineer

Work Model: Hybrid

Location: Toronto, Ontario

Job Type: Full Time

ABOUT THE ROLE

That changes what reliability engineering means here, and it makes the role more interesting rather than less. The surface RBC owns the Content Delivery Network (CDN) and Edge – origin configuration, WAF, BOT management, TLS, DNS and cache invalidation – together with the release pipeline, the integrations on the page, and the observability practice that has to be built from real-user telemetry and edge logs rather than a traditional server logs. On this platform, page performance is not a quality attribute; it is the product. You will treat it as a service level objective with the same rigor most organizations reserve for uptime.
You will be the reliability engineer for a public-facing banking website in a regulated environment, working across Adobe vendor, RBC InfoSec, Network and CDN, Privacy, Production Support and a lean full-stack development team.

WHAT YOU WILL OWN

Application Support & Incident Management

Own end-to-end monitoring of the RBC-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page – Search, Consent Management, Analytics, Personalization and AI services and many more to come.
Build and run synthetic monitoring from outside the bank network, per template, per language, because internal-only monitoring cannot see the CDN, DNS and certificate failures this architecture is most exposed to.
Run smoke testing of dependent interfaces on every change and maintain the automation packs that do it.
Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Own the vendor's escalation path into Adobe: severity mapping between Adobe and RBC incident scales, named contacts, evidence capture, and holding the vendor to its commitment during an event.
Handle a class of incident that does not exist on traditional platforms – content published but not visible, invalidation failure, and authoring-source outages – and makes those diagnosable by the service desk rather than by you.

Change and Release reliability:

Design and operate change management for the platform where the Git repository is production: reconcile a merge-to-main deployment model with RBC change control, so that every production change carries an approved record with stalling delivery.
Owns the release pipeline as a production control – branch protection, required checks, lint, performance, and secret-screening gates – and the evidence that they are enforced.
Own rollback: revert, republish and purge, rehearsed end to end with a measured recovery time and a named authority who can call it without convening a meeting
Treat content publishing as a routine process: hundreds of production changes made by content authors, needing approval evidence, attribution and retention trail
Represent the platform at change advisory board, and own the freeze calendar interaction and release notes

Business Continuity and Resilience

Own the recovery obligation that sits with RBC. Adobe operates delivery resiliently, but customers restore their own content from source version history rather than vendor backups – so the content source, the Git repository and the CDN configuration are RBC’s recovery surface, each needs a tested restore.
Hold CDN and edge configuration as code so that a lost or corrupted property is a redeploy rather than an outage with no runbook
Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing – including failure modes you can actually cause: certificate expiry, invalidation failure, WAF misconfiguration, content source unavailability, and repository compromise.
Maintain the operational resilience evidence a regulator expects for a material third-party technology arrangement, and keep the platform exit and portability plan current.

Reliability & Performance Engineering

Set and defend service level objectives for both availability and page performance. Define Core Web Vitals thresholds per template, run them on an error budget, and report against them.
Build the observability practice from the telemetry that exists; real user monitoring on the production domains, CDN access logs streamed to enterprise SIEM as the log source of record, and external synthetics. There is no origin server log – designing around that constraint is part of the job.
Own third-party scripts and tag governance as a reliability control. Tags are the dominant cause of performance regressions and are added by teams outside engineering change control; you will define the approval route, measure each tag’s cost adn enforce the budget.
Own capacity and cost where they still exist: CDN egress, asset storage and processing, media delivery and any RBC-hosted APIs behind the page. Capacity planning here is a financial operations discipline, not a server-sized one.
Publish the reliability and performance reporting that the business, risk and technology leadership use.

Compliance and Control Evidence

Evidence controls on a platform RBC does not operate – which is harder than evidencing your own, and is where a meaningful share of the role’s effort sits
Own log ingestion into SIEM with the agreed retention, access recertification across the repository, Adobe Admin Console, content source and CDN, and the audit evidence pack
Support privacy, operational risks, control assessment and third-party risk processes with operational evidence and maintain alignment to regulatory expectations for technology, cyber and third-party risks.
Keep the configuration management database, support model and assignment groups accurate as the platform estate grows.

WHAT DO YOU NEED TO SUCCEED?

Substantial hands-on experience operating a high-traffic public website behind an enterprise content delivery network. Depth in CDN configuration – origin and cache behaviour, invalidation, edge logic, TLS and DNS – is the single most important qualification. Akamai and Cloudflare experience is an advantage.
Practical web application firewall experience, including tuning false positives against production-like traffic before enforcement, and bot management that protects the site without blocking the crawlers you need.
A real observability practice: defining service level objectives and error budgets, and building monitoring from log, real-user and synthetic sources rather than from an agent on a server
Web performance engineering – Core Web Vitals, load and rendering behaviour, and the ability to read a waterfall and attribute a regression to a specific script.
Comfortable with front-end technology: This platform ships JavaScript and CSS to the browser with no server tier; you cannot reason about its reliability without reading and understanding it
Git-based release engineering and CI/CD as a production control, including infrastructure and configuration as code
Incident command on customer facing services, and the discipline to produce evidence during an event, not after it.
Working effectively in a regulated environment – change control, audit evidence, access management and third-party risk – without treating it as an obstacle.

Nice-to-have:

Experience operating a vendor-run or SaaS-delivered platform, where reliability means instrumenting, escalating and holding a supplier accountable rather than fixing the tier yourself
Adobe Experience Manager exposure, particularly Edge Delivery Services and Assets as a Cloud Service
Financial services or another regulated sector
Bilingual delivery – operating a site that must meet the same standard in English and French
Accessibility and Search Engine Optimization literally sufficient to recognize when a reliability decision creates a compliance or discoverability problem
Automation in Python, Java or JavaScript, and a preference for encoding a runbook rather than writing one.

Apply About employer

More about this job

Responsibilities

Operate and improve the reliability, security, performance, monitoring, and incident response of RBC’s public-facing website and its CDN, edge configuration, integrations, and release pipeline. Own change and recovery controls, vendor escalations, regulatory evidence, and performance reporting across the platform.

Requirements

Requires substantial hands-on experience operating high-traffic websites behind enterprise CDNs, with deep expertise in CDN configuration, observability, web performance, and production incident management. Candidates should also be comfortable with front-end code, Git-based CI/CD, and regulated-environment controls; Akamai or Cloudflare, Adobe Experience Manager, financial services, and automation experience are advantageous.

Skills

CDN Configuration
DNS and TLS
Web Application Firewall
Bot Management
Observability
Service Level Objectives
Web Performance Engineering
Core Web Vitals
Git-Based Release Engineering
CI/CD
Incident Management
Infrastructure as Code
Change Management
Operational Resilience
JavaScript and CSS
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Content Delivery Network
CDN
Akamai
Cloudflare
Adobe Experience Manager
Edge Delivery Services
Assets as a Cloud Service
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
Git
CI/CD
Infrastructure as Code
JavaScript
CSS
Core Web Vitals
Real User Monitoring
Synthetic Monitoring
Service Level Objectives
Error Budgets
SIEM
Incident Management
Change Control
Operational Resilience
Disaster Recovery
Third-Party Risk
Python
Accessibility

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