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Added 46 mins ago
TM
Community Manager (Condominium Manager), Durham, ON
Tribe Management inc
ON
- $70,000 to $80,000 CAD / year
- Full-time
We're looking for an experienced Property Manager to join our team. If you're confident managing high-rise condominium communities, building strong relationships with councils, and…
Added 46 mins ago
TM
Community Manager (Condominium Manager), G.T.A., ON
Tribe Management inc
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
We're looking for an experienced Property Manager to join our team. If you're confident managing high-rise condominium communities, building strong relationships with councils, and…
Added 1 hour ago
PC
Specialist IT App Support, Retail Applications
Parkland Corporation
Calgary, AB
- Full-time
Reporting to the Manager of Retail Applications, this individual is responsible for managing their Retail application portfolio. The role is individual contributor tasked with completing…
Added 1 hour ago
Senior Contracts Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Reports to: Manager, Supply Chain Management Contracting
Added 1 hour ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Participate in annual calibration session with fellow peers and direct manager to ensure consistency in evaluations and establish a bench of talent for succession planning while level…
Added 1 hour ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads integrated supply chain delivery from FEL3 and FID readiness through engineering, construction,…
Added 2 hours ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
…Reporting to the Mechanical and Piping Engineering Department Manager (Canada East), this role partners closely with project teams, customers, and suppliers to enable safe, compliant,…
Added 3 hours ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 3 hours ago
I
Project Manager Sr
Insight
Calgary, AB
- Full-time
As Project Manager Sr, you will be responsible for managing, directing and overseeing the operations and administration of assigned projects and programs. We will count on you to provide…
Added 3 hours ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 3 hours ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Support Product Manager and contribute to the development of product vision, roadmaps, and strategic priorities.
Added 3 hours ago
L
Store Manager - Coquitlam Center 7776
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Coquitlam, BC
- $21.5 to $22.5 USD / hour
- Full-time
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Added 4 hours ago
A
Senior Project Manager, Brand Experiences
Altis
North Vancouver, BC
- $60 to $75 CAD / hour
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Are you a strategic project manager who thrives on bringing creative ideas to life? We're seeking a Senior Project Manager, Brand Experiences to support a leading outdoor apparel and…
Added 4 hours ago
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Service Coordinator- Supply Chain (contract)
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AB · Edmonton, AB
- Contract
Assist our asset manager with the tracking of company assets and plan repairs if required.
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HC
Accounts Receivable Specialist
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Brantford, ON
- $63,000 to $68,000 CAD / year
- Full-time
Pull customer and vendor data for sanctions – review
Added 5 hours ago
WT
QA Lead / Test Manager
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Montreal, QC
- Full-time
We are seeking an experienced QA Lead / Test Manager (L3) to oversee testing strategy, governance, and delivery across regulated, high‑control environments. The ideal candidate has deep…
Added 5 hours ago
SA
ITS Project Manager
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Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The ITS Project Manager is responsible for leading the planning, coordination, execution, and delivery of technology infrastructure and technology-enabled facility projects across the…
Added 5 hours ago
YB
Events & Community Engagement Coordinator
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Banff, AB
- Full-time
You enjoy working with people. Whether coordinating with a vendor, briefing volunteers, supporting a community partner or welcoming guests, you bring professionalism, warmth and confidence…
Added 5 hours ago
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Administrative & Payroll Assistant
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Process vendor payments through the company’s online banking platform, ensuring accuracy, security, and adherence to required approval workflows.
Added 5 hours ago
VI
Senior Procurement Specialist
Vancouver Island University
Nanaimo, BC
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…demonstrations, recommendations to business units/decision makers, vendor debriefings, and contract negotiations right through to contract award. Prepares and maintains accurate records and…
Added 6 hours ago
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Senior Manager, AI Strategy & Product Management
BMO
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Senior Manager – AI Strategy & Product Management
Added 6 hours ago
A
Senior Product Manager, Data Platform
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 6 hours ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
Senior Manager – AI Strategy & Product Management

360 Technology

Site Reliability Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Site Reliability Engineer

Work Model: Hybrid

Location: Toronto, Ontario

Job Type: Full Time

ABOUT THE ROLE

That changes what reliability engineering means here, and it makes the role more interesting rather than less. The surface RBC owns the Content Delivery Network (CDN) and Edge – origin configuration, WAF, BOT management, TLS, DNS and cache invalidation – together with the release pipeline, the integrations on the page, and the observability practice that has to be built from real-user telemetry and edge logs rather than a traditional server logs. On this platform, page performance is not a quality attribute; it is the product. You will treat it as a service level objective with the same rigor most organizations reserve for uptime.
You will be the reliability engineer for a public-facing banking website in a regulated environment, working across Adobe vendor, RBC InfoSec, Network and CDN, Privacy, Production Support and a lean full-stack development team.

WHAT YOU WILL OWN

Application Support & Incident Management

Own end-to-end monitoring of the RBC-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page – Search, Consent Management, Analytics, Personalization and AI services and many more to come.
Build and run synthetic monitoring from outside the bank network, per template, per language, because internal-only monitoring cannot see the CDN, DNS and certificate failures this architecture is most exposed to.
Run smoke testing of dependent interfaces on every change and maintain the automation packs that do it.
Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Own the vendor's escalation path into Adobe: severity mapping between Adobe and RBC incident scales, named contacts, evidence capture, and holding the vendor to its commitment during an event.
Handle a class of incident that does not exist on traditional platforms – content published but not visible, invalidation failure, and authoring-source outages – and makes those diagnosable by the service desk rather than by you.

Change and Release reliability:

Design and operate change management for the platform where the Git repository is production: reconcile a merge-to-main deployment model with RBC change control, so that every production change carries an approved record with stalling delivery.
Owns the release pipeline as a production control – branch protection, required checks, lint, performance, and secret-screening gates – and the evidence that they are enforced.
Own rollback: revert, republish and purge, rehearsed end to end with a measured recovery time and a named authority who can call it without convening a meeting
Treat content publishing as a routine process: hundreds of production changes made by content authors, needing approval evidence, attribution and retention trail
Represent the platform at change advisory board, and own the freeze calendar interaction and release notes

Business Continuity and Resilience

Own the recovery obligation that sits with RBC. Adobe operates delivery resiliently, but customers restore their own content from source version history rather than vendor backups – so the content source, the Git repository and the CDN configuration are RBC’s recovery surface, each needs a tested restore.
Hold CDN and edge configuration as code so that a lost or corrupted property is a redeploy rather than an outage with no runbook
Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing – including failure modes you can actually cause: certificate expiry, invalidation failure, WAF misconfiguration, content source unavailability, and repository compromise.
Maintain the operational resilience evidence a regulator expects for a material third-party technology arrangement, and keep the platform exit and portability plan current.

Reliability & Performance Engineering

Set and defend service level objectives for both availability and page performance. Define Core Web Vitals thresholds per template, run them on an error budget, and report against them.
Build the observability practice from the telemetry that exists; real user monitoring on the production domains, CDN access logs streamed to enterprise SIEM as the log source of record, and external synthetics. There is no origin server log – designing around that constraint is part of the job.
Own third-party scripts and tag governance as a reliability control. Tags are the dominant cause of performance regressions and are added by teams outside engineering change control; you will define the approval route, measure each tag’s cost adn enforce the budget.
Own capacity and cost where they still exist: CDN egress, asset storage and processing, media delivery and any RBC-hosted APIs behind the page. Capacity planning here is a financial operations discipline, not a server-sized one.
Publish the reliability and performance reporting that the business, risk and technology leadership use.

Compliance and Control Evidence

Evidence controls on a platform RBC does not operate – which is harder than evidencing your own, and is where a meaningful share of the role’s effort sits
Own log ingestion into SIEM with the agreed retention, access recertification across the repository, Adobe Admin Console, content source and CDN, and the audit evidence pack
Support privacy, operational risks, control assessment and third-party risk processes with operational evidence and maintain alignment to regulatory expectations for technology, cyber and third-party risks.
Keep the configuration management database, support model and assignment groups accurate as the platform estate grows.

WHAT DO YOU NEED TO SUCCEED?

Substantial hands-on experience operating a high-traffic public website behind an enterprise content delivery network. Depth in CDN configuration – origin and cache behaviour, invalidation, edge logic, TLS and DNS – is the single most important qualification. Akamai and Cloudflare experience is an advantage.
Practical web application firewall experience, including tuning false positives against production-like traffic before enforcement, and bot management that protects the site without blocking the crawlers you need.
A real observability practice: defining service level objectives and error budgets, and building monitoring from log, real-user and synthetic sources rather than from an agent on a server
Web performance engineering – Core Web Vitals, load and rendering behaviour, and the ability to read a waterfall and attribute a regression to a specific script.
Comfortable with front-end technology: This platform ships JavaScript and CSS to the browser with no server tier; you cannot reason about its reliability without reading and understanding it
Git-based release engineering and CI/CD as a production control, including infrastructure and configuration as code
Incident command on customer facing services, and the discipline to produce evidence during an event, not after it.
Working effectively in a regulated environment – change control, audit evidence, access management and third-party risk – without treating it as an obstacle.

Nice-to-have:

Experience operating a vendor-run or SaaS-delivered platform, where reliability means instrumenting, escalating and holding a supplier accountable rather than fixing the tier yourself
Adobe Experience Manager exposure, particularly Edge Delivery Services and Assets as a Cloud Service
Financial services or another regulated sector
Bilingual delivery – operating a site that must meet the same standard in English and French
Accessibility and Search Engine Optimization literally sufficient to recognize when a reliability decision creates a compliance or discoverability problem
Automation in Python, Java or JavaScript, and a preference for encoding a runbook rather than writing one.

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More about this job

Responsibilities

Operate and improve the reliability, security, performance, monitoring, and incident response of RBC’s public-facing website and its CDN, edge configuration, integrations, and release pipeline. Own change and recovery controls, vendor escalations, regulatory evidence, and performance reporting across the platform.

Requirements

Requires substantial hands-on experience operating high-traffic websites behind enterprise CDNs, with deep expertise in CDN configuration, observability, web performance, and production incident management. Candidates should also be comfortable with front-end code, Git-based CI/CD, and regulated-environment controls; Akamai or Cloudflare, Adobe Experience Manager, financial services, and automation experience are advantageous.

Skills

CDN Configuration
DNS and TLS
Web Application Firewall
Bot Management
Observability
Service Level Objectives
Web Performance Engineering
Core Web Vitals
Git-Based Release Engineering
CI/CD
Incident Management
Infrastructure as Code
Change Management
Operational Resilience
JavaScript and CSS
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Content Delivery Network
CDN
Akamai
Cloudflare
Adobe Experience Manager
Edge Delivery Services
Assets as a Cloud Service
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
Git
CI/CD
Infrastructure as Code
JavaScript
CSS
Core Web Vitals
Real User Monitoring
Synthetic Monitoring
Service Level Objectives
Error Budgets
SIEM
Incident Management
Change Control
Operational Resilience
Disaster Recovery
Third-Party Risk
Python
Accessibility

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