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Added 9 mins ago
S
AEO and GEO Marketing Manager
Stripe
Canada
- Full-time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…
Added 10 mins ago
PRODUCT MANAGER, BENEFIT ADMINISTRATION
Green Shield Canada
Toronto, ON
You will lead the development and execution of products and services that align with GreenShield’s strategic goal of enabling efficient care, with a focus on scalable administration…
Added 24 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
To better position ourselves for success, the Digital Business Platforms group is seeking a Sr Software Engineer to implement the strategic technology vision by building an effective…
Added 24 mins ago
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Responsable du marketing produit | Produc Marketing Lead
ValPay
Montreal, QC · Saint-Laurent, QC
- Full-time
ValPay builds embedded payments for software companies. Our PayFac-as-a-Service model lets ISVs offer payments to their merchants under their own brand, while we handle underwriting,…
Added 25 mins ago
Director, Digital Product Owner, Scotia Protect Platform
Scotiabank
Toronto, ON
Lead end-to-end platform governance, including planning, milestone management, dependency tracking, and executive reporting.
Added 25 mins ago
Experience Researcher, PLG
Asana
Vancouver, BC
…cross-functional collaboration.Lead research on new concepts: Lead research on new concepts: Drive exploratory and evaluative research for upcoming product additions, assessing whether new…
Added 25 mins ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Operating at the intersection of MarTech, software engineering, data platforms, and digital experience delivery, you'll help drive Sun Life's transition to a modern, composable,…
Added 25 mins ago
Data Scientist
Upshop
Mississauga, ON
…retail forecasting and optimization models. In this role, model development goes hand-in-hand with operational reliability: success is measured by accurate forecasts and stable,…
Added 40 mins ago
A
Business Partner, Talent & Culture (14 months contract)
Amilia
Montreal, QC
- Full-time
Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and…
Added 55 mins ago
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Operations Analyst II
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 55 mins ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Operating at the intersection of MarTech, software engineering, data platforms, and digital experience delivery, you'll help drive Sun Life's transition to a modern, composable,…
Added 1 hour ago
A
Senior Data Engineer - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As a Senior Data Engineer, you will lead the design and implementation of complex data architectures that drive critical business decisions across the organization. You'll architect…
Added 1 hour ago
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Software Engineer - II
FISPAN
Vancouver, BC
- Full-time
…access banking services through their preferred ERP / accounting…
Added 1 hour ago
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Solution Designer Generative AI Applications
CIBC
Toronto, ON
- Full-time
Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that…
Added 1 hour ago
G
Développeur(euse) logiciel / Software Developer - Appliances Platform (Edge OS)
Genetec
Quebec, QC
- Full-time
Keep quality assurance in mind by following best practices related to automated testing and integrating them into the software development cycle
Added 1 hour ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
We're hiring a Staff Software Engineer to own architecture and design decisions for our platform, including the modernization of legacy enterprise systems into modern, cloud-capable…
Added 1 hour ago
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Systems Administrator III
BonLook
New Westminster, BC · Delta, BC
- Full-time
…timely and budget-conscious deployment of enterprise systems and software platforms. Maintain a high system uptime rate through proactive maintenance and effective incident response.…
Added 1 hour ago
RB
Director, SAP APFA Platform Lead
Royal Bank of Canada
Halifax, NS
- Full-time
The SAP Accounts Payable and Fixed Assets (APFA) Platform Lead will be responsible for leading the design, configuration, and rollout of SAP APFA platform for the bank. In addition to being…
Added 1 hour ago
C
Solution Designer Generative AI Applications
CIBC
Toronto, ON
- Full-time
Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that…
Added 1 hour ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and Evaluation (CORE). CORD provides researchers with expert support, technical…
Added 1 hour ago
Senior Data Engineer
Scotiabank
Toronto, ON
Lead the design, development, and optimization of data pipelines, ingestion frameworks, and analytical workloads
Added 2 hours ago
VI
Senior Microsoft Dynamics CRM Developer
Veriday Inc.
Toronto, ON
- Contract
10 years of software development experience, including 5+ years of hands-on Microsoft Dynamics CRM / Dynamics 365 Customer Engagement experience.
Added 2 hours ago
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Software Business Development Lead
Hatch
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…growing into AI-native managed delivery, powered by our own platform, AEPilot, and we're looking for our first Business Development & Discovery Lead. You'll own outreach end to end: finding…
Added 2 hours ago
VC
Adobe Experience Manager (AEM), SRE - CDN and Edge Delivery
VK CONSULTING SERVICES
Canada
- Full-time
Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Added 2 hours ago
GT
AML Developer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $85 to $103 CAD / hour
- Contract
…monitoring requirements, including data analysis and model development. The team consists of 16 people and operates in a very collaborative culture. This is a senior lead role requiring the…

360 Technology

Site Reliability Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Site Reliability Engineer

Work Model: Hybrid

Location: Toronto, Ontario

Job Type: Full Time

ABOUT THE ROLE

That changes what reliability engineering means here, and it makes the role more interesting rather than less. The surface RBC owns the Content Delivery Network (CDN) and Edge – origin configuration, WAF, BOT management, TLS, DNS and cache invalidation – together with the release pipeline, the integrations on the page, and the observability practice that has to be built from real-user telemetry and edge logs rather than a traditional server logs. On this platform, page performance is not a quality attribute; it is the product. You will treat it as a service level objective with the same rigor most organizations reserve for uptime.
You will be the reliability engineer for a public-facing banking website in a regulated environment, working across Adobe vendor, RBC InfoSec, Network and CDN, Privacy, Production Support and a lean full-stack development team.

WHAT YOU WILL OWN

Application Support & Incident Management

Own end-to-end monitoring of the RBC-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page – Search, Consent Management, Analytics, Personalization and AI services and many more to come.
Build and run synthetic monitoring from outside the bank network, per template, per language, because internal-only monitoring cannot see the CDN, DNS and certificate failures this architecture is most exposed to.
Run smoke testing of dependent interfaces on every change and maintain the automation packs that do it.
Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Own the vendor's escalation path into Adobe: severity mapping between Adobe and RBC incident scales, named contacts, evidence capture, and holding the vendor to its commitment during an event.
Handle a class of incident that does not exist on traditional platforms – content published but not visible, invalidation failure, and authoring-source outages – and makes those diagnosable by the service desk rather than by you.

Change and Release reliability:

Design and operate change management for the platform where the Git repository is production: reconcile a merge-to-main deployment model with RBC change control, so that every production change carries an approved record with stalling delivery.
Owns the release pipeline as a production control – branch protection, required checks, lint, performance, and secret-screening gates – and the evidence that they are enforced.
Own rollback: revert, republish and purge, rehearsed end to end with a measured recovery time and a named authority who can call it without convening a meeting
Treat content publishing as a routine process: hundreds of production changes made by content authors, needing approval evidence, attribution and retention trail
Represent the platform at change advisory board, and own the freeze calendar interaction and release notes

Business Continuity and Resilience

Own the recovery obligation that sits with RBC. Adobe operates delivery resiliently, but customers restore their own content from source version history rather than vendor backups – so the content source, the Git repository and the CDN configuration are RBC’s recovery surface, each needs a tested restore.
Hold CDN and edge configuration as code so that a lost or corrupted property is a redeploy rather than an outage with no runbook
Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing – including failure modes you can actually cause: certificate expiry, invalidation failure, WAF misconfiguration, content source unavailability, and repository compromise.
Maintain the operational resilience evidence a regulator expects for a material third-party technology arrangement, and keep the platform exit and portability plan current.

Reliability & Performance Engineering

Set and defend service level objectives for both availability and page performance. Define Core Web Vitals thresholds per template, run them on an error budget, and report against them.
Build the observability practice from the telemetry that exists; real user monitoring on the production domains, CDN access logs streamed to enterprise SIEM as the log source of record, and external synthetics. There is no origin server log – designing around that constraint is part of the job.
Own third-party scripts and tag governance as a reliability control. Tags are the dominant cause of performance regressions and are added by teams outside engineering change control; you will define the approval route, measure each tag’s cost adn enforce the budget.
Own capacity and cost where they still exist: CDN egress, asset storage and processing, media delivery and any RBC-hosted APIs behind the page. Capacity planning here is a financial operations discipline, not a server-sized one.
Publish the reliability and performance reporting that the business, risk and technology leadership use.

Compliance and Control Evidence

Evidence controls on a platform RBC does not operate – which is harder than evidencing your own, and is where a meaningful share of the role’s effort sits
Own log ingestion into SIEM with the agreed retention, access recertification across the repository, Adobe Admin Console, content source and CDN, and the audit evidence pack
Support privacy, operational risks, control assessment and third-party risk processes with operational evidence and maintain alignment to regulatory expectations for technology, cyber and third-party risks.
Keep the configuration management database, support model and assignment groups accurate as the platform estate grows.

WHAT DO YOU NEED TO SUCCEED?

Substantial hands-on experience operating a high-traffic public website behind an enterprise content delivery network. Depth in CDN configuration – origin and cache behaviour, invalidation, edge logic, TLS and DNS – is the single most important qualification. Akamai and Cloudflare experience is an advantage.
Practical web application firewall experience, including tuning false positives against production-like traffic before enforcement, and bot management that protects the site without blocking the crawlers you need.
A real observability practice: defining service level objectives and error budgets, and building monitoring from log, real-user and synthetic sources rather than from an agent on a server
Web performance engineering – Core Web Vitals, load and rendering behaviour, and the ability to read a waterfall and attribute a regression to a specific script.
Comfortable with front-end technology: This platform ships JavaScript and CSS to the browser with no server tier; you cannot reason about its reliability without reading and understanding it
Git-based release engineering and CI/CD as a production control, including infrastructure and configuration as code
Incident command on customer facing services, and the discipline to produce evidence during an event, not after it.
Working effectively in a regulated environment – change control, audit evidence, access management and third-party risk – without treating it as an obstacle.

Nice-to-have:

Experience operating a vendor-run or SaaS-delivered platform, where reliability means instrumenting, escalating and holding a supplier accountable rather than fixing the tier yourself
Adobe Experience Manager exposure, particularly Edge Delivery Services and Assets as a Cloud Service
Financial services or another regulated sector
Bilingual delivery – operating a site that must meet the same standard in English and French
Accessibility and Search Engine Optimization literally sufficient to recognize when a reliability decision creates a compliance or discoverability problem
Automation in Python, Java or JavaScript, and a preference for encoding a runbook rather than writing one.

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More about this job

Responsibilities

Operate and improve the reliability, security, performance, monitoring, and incident response of RBC’s public-facing website and its CDN, edge configuration, integrations, and release pipeline. Own change and recovery controls, vendor escalations, regulatory evidence, and performance reporting across the platform.

Requirements

Requires substantial hands-on experience operating high-traffic websites behind enterprise CDNs, with deep expertise in CDN configuration, observability, web performance, and production incident management. Candidates should also be comfortable with front-end code, Git-based CI/CD, and regulated-environment controls; Akamai or Cloudflare, Adobe Experience Manager, financial services, and automation experience are advantageous.

Skills

CDN Configuration
DNS and TLS
Web Application Firewall
Bot Management
Observability
Service Level Objectives
Web Performance Engineering
Core Web Vitals
Git-Based Release Engineering
CI/CD
Incident Management
Infrastructure as Code
Change Management
Operational Resilience
JavaScript and CSS
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Content Delivery Network
CDN
Akamai
Cloudflare
Adobe Experience Manager
Edge Delivery Services
Assets as a Cloud Service
Web Application Firewall
Bot Management
TLS
DNS
Cache Invalidation
Git
CI/CD
Infrastructure as Code
JavaScript
CSS
Core Web Vitals
Real User Monitoring
Synthetic Monitoring
Service Level Objectives
Error Budgets
SIEM
Incident Management
Change Control
Operational Resilience
Disaster Recovery
Third-Party Risk
Python
Accessibility

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