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Forward Deployed Engineer

  • Canada

Full-time

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Job details

Job type
Full-time
Experience
10+ years of professional software engineering experience, including 2+ years building and shipping production AI systems (not prototypes).
Posting language
English
Posted

Original job description

Forward Deployed AI Engineer

Responsibilities

Embed on-site or in tight virtual proximity with client teams for the life of the engagement, and identify the highest-leverage workflow to build first, then the next.

Build, test, and harden production-grade integrations (APIs, MCP connectors, data pipelines) directly against client systems.

Own the last mile: deployment, monitoring, user adoption, and iteration based on real usage, not just proof-of-concept handoff.

Run build-measure-learn cycles with client stakeholders, translating ambiguous business problems into scoped technical solutions.

Act as a trusted technical counterpart to client engineering leads and executive sponsors; communicate tradeoffs in business terms.

Contribute reusable patterns, connectors, and accelerators back to HelixAI (Atlas, Nexus, AIRE) for future engagements.

What Good Judgment Looks Like Here

Simplifies complexity fast: turns a messy client environment into a clear, sequenced plan without waiting for a full spec.

Decides soundly under pressure and owns the call, rather than escalating everything or waiting to be told what to do.

Writes production code directly when that's what moves the engagement forward. This isn't an architecture-only or advisory seat.

Spots risk early and adapts, rather than discovering a blocker after it's already cost the engagement time.

Turns what's learned in the field into something reusable, not a one-off fix for one client.

Qualifications

10+ years of professional software engineering experience, including 2+ years building and shipping production AI systems (not prototypes).

Depth in retrieval architecture (RAG), agent orchestration/tool-use patterns, and evaluation pipeline design.

Strong Python proficiency, with production experience using LangChain and/or LangGraph.

Hands-on AWS experience across core compute, storage, and AI/ML services (e.g., Bedrock, Lambda, S3).

Demonstrated ability to work independently and ambiguously in a client-facing, field environment.

Hands-on experience integrating with enterprise systems via APIs, webhooks, or connector frameworks.

Prior experience in a forward-deployed, solutions engineering, or field engineering role.

Nice to Have

Experience with agentic SDLC methodologies and AI-assisted development tooling (Claude Code, Cursor, GitHub Copilot, or equivalents).

Familiarity with RBAC, audit logging, and governance requirements for regulated or enterprise clients.

Background in a specific vertical (financial services, asset management, healthcare, etc.).

More about this job

Responsibilities

Embed with client teams to identify high-impact workflows, build and harden production AI integrations, and own deployment, monitoring, adoption, and iteration. Translate ambiguous business needs into scoped technical solutions, advise client stakeholders, and contribute reusable patterns and tools for future engagements.

Requirements

Requires 10+ years of professional software engineering experience, including at least 2 years building and shipping production AI systems, with expertise in RAG, agent orchestration, evaluation pipelines, Python, LangChain or LangGraph, and AWS. Candidates must also have enterprise integration experience and be able to work independently in ambiguous, client-facing field environments; prior forward-deployed, solutions engineering, or field engineering experience is required.

Skills

  • Python
  • Retrieval-Augmented Generation (RAG)
  • Agent Orchestration
  • Tool-Use Patterns
  • Evaluation Pipeline Design
  • LangChain
  • LangGraph
  • AWS
  • Amazon Bedrock
  • AWS Lambda
  • Amazon S3
  • API Integration
  • MCP Connectors
  • Data Pipelines
  • Production AI Systems

Visa sponsorship

Not detected in the job text

Categories

  • Software
  • Technology
  • Engineering
  • Consulting

Keywords

  • Forward-Deployed Engineering
  • Production AI Systems
  • Retrieval-Augmented Generation (RAG)
  • Agent Orchestration
  • Tool Use
  • Evaluation Pipelines
  • Python
  • LangChain
  • LangGraph
  • AWS
  • Amazon Bedrock
  • AWS Lambda
  • Amazon S3
  • APIs
  • MCP Connectors
  • Webhooks
  • Data Pipelines
  • Enterprise Systems
  • Production Integrations
  • Deployment
  • Monitoring
  • User Adoption
  • Build-Measure-Learn
  • Client-Facing Engineering
  • Solutions Engineering
  • Field Engineering
  • Agentic SDLC
  • Claude Code
  • Cursor
  • GitHub Copilot

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