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401 Auto

Business Manager

Hamilton, ON, L9B 2J1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Now Hiring: Driven Automotive Business Manager – Take the Lead on Finance & Insurance, Maximize Profitability, and Deliver an Exceptional Client Experience!

Take the Lead in F&I Excellence – Drive Profit, Build Trust, and Elevate the Buying Experience!

We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I) process - helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care.

Location: Hamilton, ON

Earning potential is based on your ability to sell effectively. We provide you the tools and training required to excel in this position.

Hours: Monday to Thursday availability 9 am to 8 pm and Friday and Saturday availability 9 am to 5 pm.

We are currently seeking experienced automotive sales professionals to join our growing team! We are looking for individuals that can develop an in-depth understanding of the various product lines, OEM requirements, sub-prime financing and everything in between. Suitable candidates must be comfortable creating relationships with customers from phone consultations, in-person meetings and closing. We are looking for eager, enthusiastic and trainable individuals who want to make a great living while changing the lives of our customers through the purchase of a vehicle.

Role and Responsibilities:

Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
Provide customers a complete explanation of manufacturer and dealership service procedures and policies
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
Track and report business office performance metrics
Exceed customer's expectations with regards to customer service and follow up
Train and support sales employees with the accuracy of their PBS and other paperwork requirements
Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
Promote effective communication amongst dealership personnel
Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
Effectively resolve outstanding customer complaints
Promote honesty and integrity within the dealership culture
Other duties as assigned

Qualifications and Skills:

Valid G Driver's License and acceptable driving record
OMVIC license is an asset
Working knowledge of automotive sales and financing aspects

Self-motivated, energetic and able to thrive in a fast-paced work environment
Strong communication skills
Friendly attitude and positive team participation skills
Above average computer skills and technically savvy

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

Apply About employer

More about this job

Responsibilities

The Business Manager is responsible for managing the finance and insurance process, including vehicle financing, protection plans, and aftermarket product explanations. They must also track performance metrics, support sales staff, and ensure compliance with dealership and governmental regulations.

Requirements

Candidates must possess a valid G driver's license and have a working knowledge of automotive sales and financing. Strong communication skills, technical proficiency, and a self-motivated, customer-focused attitude are essential for success in this role.

Skills

Automotive sales
Finance and insurance
Vehicle financing
Customer service
Sales closing
Relationship building
Performance metrics tracking
Communication skills
Computer literacy
Sub-prime financing
Aftermarket products
Extended warranties
Conflict resolution
Team collaboration

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring
Career path planning

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Finance and Insurance
F&I
Vehicle Financing
Leasing
Aftermarket Products
Extended Warranties
OMVIC
MVDA
Sub-prime Financing
Sales
Customer Experience
Performance Metrics
Dealership
Compliance
Relationship Management
Business Management
Automotive Sales
Insurance
Client Relations

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