Customer service representative jobs in Kitchener, ON and nearby

Customer service representative jobs within 25 km of Kitchener, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 109
Employers: 37

Advertised starting pay

Average starting payCAD / hour: $18.07Across 40 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 6%7 listings
On-site: 94%102 listings

Employers hiring include Farm Boy Inc. (38), LCBO (18), Dollar Tree Stores (9).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Kitchener, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Kitchener, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
L
Customer Service Representative, Casual
LCBO
Elmira, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 1 month ago
L
Customer Service Representative, Casual
LCBO
Waterloo, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 1 month ago
L
Customer Service Representative, Casual
LCBO
Kitchener, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 1 month ago
GG
Animal Feed Customer Service Representative
GVF Group of Companies
Cambridge, ON
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- From $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
Added 1 month ago
H
Customer Service Representative
H2O4Life
Kitchener, ON
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $18.45 CAD / hour
- Full-time
Added 1 month ago
Afternoons Customer Service Representative - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
Added 1 month ago
M
Canada Customer Service Representative
Mouser
Kitchener, ON
- Full-time
· Generates new and repeat business through customer service initiatives and offe
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- Part-time
Added 1 month ago
CG
AP/AR Customer Service Representative
Champagne Glass and Door
Waterloo, ON
- Full-time
We’re looking for an AP/AR Customer Service Representative who is warm, organized, confident on the phone, and persistent about following up. You’ll be the first point of contact for many…
Added 1 month ago
CO
Customer Service Representative
Culligan of Canada
Cambridge, ON
- $20 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 2 months ago
RI
Customer Service Representative
RWAM Insurance Administrators Inc.
Elmira, ON
- Full-time
Added 2 months ago
Customer Service Representative
Airboss
Kitchener, ON
As the Customer Service Representative, you will be supporting our customers as our first point of contact.
Added 2 months ago
SC
Customer Service Representative
Spicers Canada
Kitchener, ON
- Full-time
Added 2 months ago
4A
Customer Service Representative
401 Auto
Cambridge, ON
- Full-time
Now Hiring: High-Energy Customer Service Representative – Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment!

401 Auto

Customer Service Representative

Cambridge, ON, N3H 0A1, Canada

Compensation: $45,000.00 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $45,000.00 per year
Job type: Full-time
Posting language: English
Posted: Aug 13, 2026

Original job description

Now Hiring: High-Energy Customer Service Representative – Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment!

Ready to Spark Growth and Ignite Your Career?

We’re looking for a high-energy, goal-driven Customer Service Representative to join our dynamic team! In this role, you'll be the driving force behind new opportunities - connecting with potential customers, building strong relationships, and fueling the pipeline that powers our success!

Location: 2200 Eagle St N, Cambridge ON

Compensation: $45,000.00 per year

What You Will Be Doing:

Manage a large number of outbound and inbound calls in a timely manner on a daily basis
Complete a series of questions with the customer to determine how their purchase was, and any additional feedback they have that could help us improve our service moving forward
Understanding the buyer experience
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, and book appointments
Build sustainable relationships and engage customers by going the extra mile
Keep records of conversations in our call center database (CRM) in a comprehensible way
Meet personal/team qualitative and quantitative targets

What You Bring to the Table:

Outbound and/or Inbound call center experience is preferred
Track record of accomplishing targets

Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multitask, set priorities, and manage time effectively
High school diploma
Fluent in English (verbal and written)

High energy
Motivated

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

Apply About employer

More about this job

Responsibilities

The representative will manage high volumes of inbound and outbound calls to identify customer needs, book appointments, and gather feedback. They are responsible for maintaining accurate records in the CRM database while meeting personal and team performance targets.

Requirements

Candidates should have previous call center experience and strong verbal communication skills with an ability to multitask effectively. A high school diploma is required, along with a motivated, high-energy approach to achieving sales and service goals.

Skills

Customer service
Outbound calling
Inbound calling
Sales
Relationship building
Active listening
Communication skills
CRM software
Multitasking
Time management
Data entry
Goal setting
Adaptability
Conflict resolution
Lead generation

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at Blackshop Restaurant and Wine Bar
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring
Training and career path planning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Call Center
CRM
Lead Generation
Outbound Calls
Inbound Calls
Automotive
Relationship Management
Data Entry
Communication
Appointment Booking
Performance Targets
Coaching
Training
Customer Experience

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