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Added 14 mins ago
MG
Gestionnaire, Maintenance / Manager, Maintenance
Medicom Group
Montreal, QC
- Full-time
Added 14 mins ago
S
Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 14 mins ago
R
Senior Producer, Local Video Development (English Services) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.
Added 14 mins ago
C
Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
The role is responsible for acting as a strategic resource for the client department's Executives and Subject Matter Experts (SMEs) by serving as a communications advisor, planner, and…
Added 14 mins ago
S
Produce - Clerk Produce
Sobeys
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…the produce you are looking for. Maintaining a well-stocked department so that the customer shopping experience is quick, easy and efficient is the key to building loyalty. That is why our…
Added 14 mins ago
S
In Store Bakery - Clerk Department Second Bakery
Sobeys
New Glasgow, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
Added 14 mins ago
NH
SENIOR TECHNICAL ANALYST
Northern Health - BC
Prince George, BC
- Full-time
…Technical Analyst to join our Information & Technology Services…
Added 14 mins ago
NN
Prevailing Wage & Apprenticeship Compliance Manager (m/f/d)
Nordex North America
Montreal, QC
- Full-time
The role of Project Compliance Manager, Prevailing Wage and Apprenticeship
Added 14 mins ago
HP
Bus Driver/Shuttle Bus Operator
Heritage Park Historical Village
Calgary, AB
- Full-time
Department: Facilities and Maintenance - Transportation
Added 14 mins ago
SI
HACCP Advisor
Saputo Inc.
Calgary, AB
- Full-time
The HACCP Advisor is a key food safety leadership position responsible for supporting the QC Manager in the management, maintenance, and continuous improvement of the Plant's Food Safety…
Added 14 mins ago
DG
Directeur.rice des ventes de véhicules d'occasion l Pre-Owned Vehicles Sales Manager
Dilawri Group of Companies
Beloeil, QC
- Full-time
Meet with the general manager to analyze monthly forecasts and performance reports for the department and sales team.
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AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
Elevate deficiencies to department managers or Program Manager.
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A
Account Manager - Commercial
Atradius
Mississauga, ON
- Full-time
As an Account Manager, you will play a pivotal role in delivering exceptional service and strategic support to our policyholders and broker partners. This position demands a proactive and…
Added 14 mins ago
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Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
People in these positions operate at the working level and serve as a key link between their own department and internal and/or external work units. These roles coordinate and align…
Added 14 mins ago
MP
Team Lead Pharmacist
MediSystem Pharmacy
London, ON
- Full-time
As a member of the MediSystem Site Operations Supervisory Team, reporting directly to the Operations Manager, the Pharmacist Team Lead will play a critical role to meet established quality…
Added 14 mins ago
S
Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 14 mins ago
A
Porter - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $18 to $18.01 CAD / hour
- Other
Daily Organization and parking of vehicles for sale and service department
Added 14 mins ago
CU
Career Consultant
Carleton University
Ottawa, ON
- Other
Reporting to the Manager Career Development, the Career Consultant is responsible for the development and delivery of a full suite of career development services and programs for students…
Added 14 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 14 mins ago
T
Customer Experience Associate - Chipman Hill
TD
Saint John, NB
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you…
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T
Personal Banking Associate Trainee - O'Brien, VSL (Full-time, 37.5h/week)
TD
Montreal, QC
- Full-time
Added 14 mins ago
T
Customer Experience Associate - Côte-Saint-Luc
TD
Côte-Saint-Luc, QC
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 14 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock…
Added 14 mins ago
Produce - Assistant Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
The assistant department manager is responsible for supervising staff and ensuring the smooth operation of the department’s daily activities in the manager’s absence, including…
Added 14 mins ago
B
Senior Associate/Principal, Private Markets Risk
BCI
Victoria, BC · CA Victoria
- Full-time
The Investment Strategy & Risk (ISR) department plays a key role in setting, implementing and monitoring our clients’ long-term strategies. This is accomplished by working with clients,…

401 Auto

Regional Fixed Operations Manager - Ottawa

Ottawa, ON, Canada
Kanata, ON, K2V 1B9, Canada

Compensation: $90,000-$140,000 per year · Full-time

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Job details

Pay: Compensation: $90,000-$140,000 per year
Job type: Full-time
Experience: Minimum 5 years Progressive Management experience in the automotive industry
Posting language: English
Posted: Nov 3, 2026

Original job description

Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!

As a Regional Fixed Operations Manager, you will play a pivotal role in overseeing and optimizing our regional locations. From managing service departments, leading a team of dedicated employees to deliver top-notch service and building relationships along the way as you embrace the perks of traveling to our various locations

Location: Ottawa ON

Compensation: $90,000-$140,000 per year

Your Key Responsibilities :

OEM policy and administration
Thorough understanding of dealership and OEM KPIs
Knowledge and expertise and department absorption and P&L
Responsible for profit management - must examine department financial statements, including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management 
Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building
Develop and implement a long-term strategy and action plan to attract and retain customers
Understand and maintain warranty platforms
Ordering parts with company and OEM guidelines
Knowledge of parts pricing procedures
Understand and maintain warranty platforms
Establish and maintain good relationships with wholesale customers
Professionally and effectively resolve customer and employee complaints and concerns
Ensure compliance with Health and Safety and all other workplace regulations and policies
Oversee multiple Service and Parts departments and ensure that the parts department is properly staffed, providing coverage during all scheduled business hours
Maintain an active parts and accessories inventory with appropriate days of supply, minimizing obsolescence and improving turnover rates
Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
 Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate warranty 10 bin, clean and presentable merchandising areas including parts storage.
Ensure the highest level of customer satisfaction
 Report any non-compliant issues directly and immediately to the management
 Manage cash and credit/debit receipts per company policy
Manage the PBS system and ensure that all parts orders are properly received, tracked, stored, and invoiced accurately
 Perform physical inventory counts as required which may be required during off business hours
Other duties as assigned

What You Bring to the Table:

12 Grade Diploma or equivalent
Minimum 5 years Progressive Management experience in the automotive industry  
G Driver's license and a clean driver's abstract
Strong understanding of automotive parts 
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Technically savvy
Experience with PBS software is considered an asset
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule and willingness to travel on a regular basis

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Employee perk program
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Regional Fixed Operations Manager oversees multiple service and parts departments to ensure profitability, operational efficiency, and high-quality customer service. This role involves managing P&L, implementing OEM policies, and leading teams across various regional locations.

Requirements

Candidates must have at least 5 years of progressive management experience in the automotive industry and a valid G driver's license. Strong knowledge of automotive parts, financial statements, and the ability to travel regularly are essential for this position.

Skills

Automotive management
P&L management
KPI analysis
Customer service
Team leadership
Inventory management
Warranty administration
Strategic planning
Communication
Time management
Problem solving
PBS software
Merchandising
Health and safety compliance
Coaching
Multi-tasking

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Blackshop discount
Perkopolis employee perk program
On-site parking
Coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Fixed Operations
Automotive Industry
P&L
KPI
OEM
Service Department
Parts Department
Warranty
Inventory Management
PBS Software
Merchandising
Customer Experience
Strategic Planning
Talent Management
Health and Safety
Wholesale
Leadership
Coaching
Reporting
Financial Statements

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