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Added 1 min ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
2 à 3 ans d’expérience en gestion dans un domaine de services connexe
Added 1 min ago
R
Administrator, Media Solutions (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 min ago
QD
Manager, Financial Planning & Analysis
Qu Data Centres
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
The Manager, Financial Planning & Analysis is Qu Data Centres' dedicated FP&A leader, responsible for budgeting, forecasting, management reporting, KPI reporting and business performance…
Added 1 min ago
OA
Financial Services Manager - Mercedes-Benz Surrey
OpenRoad Auto Group
Surrey, BC
- Full-time
Contribute to planning and development of budgets, implementation of action plans, and monitor variances against budget.
Added 1 min ago
Site Manager
Fortrex
Mississauga, ON
As a Site Manager II specializing in food processing sanitation, you will lead a dedicated team to ensure rigorous cleanliness and hygiene standards, safeguarding product quality and…
Added 1 min ago
CM
Mental Health Clinician (Children's Services)
Canadian Mental Health Association
Mount Forest, ON
- Part-time
Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross…
Added 1 min ago
A
Human Resources Partner
AgeCare
Calgary, AB
- Full-time
…Generalist support and coaching on all Human Resource programs and services. As a Human Resources Partner (HRP), success in this position is the ability to represent and align the…
Added 1 min ago
G
Account Manager - CAD Software
GoEngineer
Markham, ON
- $55,000 to $120,000 CAD / year
- Full-time
GoEngineer is looking for an Account Manager, Software to join our team in Cambridge, Ontario. In this role, you’ll build trusted relationships with customers, learn how their businesses…
Added 1 min ago
SH
Senior Financial Analyst, Supply Chain
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
…(SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s…
Added 1 min ago
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Senior Project Manager
Ledcor
Edmonton, AB
- Full-time
As the Senior Project Manager, you will be responsible for the smooth functioning of day-to-day operations to ensure that projects are completed on time and within budget. In this role, you…
Added 1 min ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care.
Added 1 min ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care.
Added 1 min ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care.
Added 16 mins ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
US accounting services is a $150B industry, with an estimated $29B serviceable market across 900K US and Canadian businesses in the $1-20M revenue band. Demand is growing while supply…
Added 16 mins ago
AK
Sales & Marketing Coordinator
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Canada
- Full-time
Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars for manager approval.
Added 16 mins ago
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Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Participate in all phases of food preparation, menu planning, and development.
Added 16 mins ago
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Account Representative (Ontario)
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London, ON
- Full-time
…and business needs with relevant PCCA products, education, services and…
Added 16 mins ago
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
…and business needs with relevant PCCA products, education, services and…
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Gas Bar Multi-Site Manager - Red Deer - Central Alberta Co-op
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- Full-time
…Support Centre in Red Deer, Alberta. As a Gas Bar Multi-Site Manager, you are reporting to the Division Manager and will be responsible for sales, margin, expenses, inventory and SPEH of…
Added 16 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 16 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 16 mins ago
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Account Manager
Croesus
Laval, QC · Montreal, QC
- Full-time
The Account Manager plays a key role focused on developing and expanding long-term client relationships to maintain and grow revenue within an assigned portfolio of accounts.
Added 16 mins ago
W
(CAN) Customer Service Manager
Walmart
Kamloops, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 16 mins ago
W
(CAN) Customer Service Manager
Walmart
Cold Lake, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 16 mins ago
GI
Electrical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate electrical construction activities from a St. John’s base, reporting to the assigned Project Manager and coordinating daily field priorities with the Site Superintendent.

401 Auto

Regional Fixed Operations Manager - Ottawa

Ottawa, ON, Canada
Kanata, ON, K2V 1B9, Canada

Compensation: $90,000-$140,000 per year · Full-time

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Job details

Pay: Compensation: $90,000-$140,000 per year
Job type: Full-time
Experience: Minimum 5 years Progressive Management experience in the automotive industry
Posting language: English
Posted: Nov 3, 2026

Original job description

Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!

As a Regional Fixed Operations Manager, you will play a pivotal role in overseeing and optimizing our regional locations. From managing service departments, leading a team of dedicated employees to deliver top-notch service and building relationships along the way as you embrace the perks of traveling to our various locations

Location: Ottawa ON

Compensation: $90,000-$140,000 per year

Your Key Responsibilities :

OEM policy and administration
Thorough understanding of dealership and OEM KPIs
Knowledge and expertise and department absorption and P&L
Responsible for profit management - must examine department financial statements, including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management 
Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building
Develop and implement a long-term strategy and action plan to attract and retain customers
Understand and maintain warranty platforms
Ordering parts with company and OEM guidelines
Knowledge of parts pricing procedures
Understand and maintain warranty platforms
Establish and maintain good relationships with wholesale customers
Professionally and effectively resolve customer and employee complaints and concerns
Ensure compliance with Health and Safety and all other workplace regulations and policies
Oversee multiple Service and Parts departments and ensure that the parts department is properly staffed, providing coverage during all scheduled business hours
Maintain an active parts and accessories inventory with appropriate days of supply, minimizing obsolescence and improving turnover rates
Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
 Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate warranty 10 bin, clean and presentable merchandising areas including parts storage.
Ensure the highest level of customer satisfaction
 Report any non-compliant issues directly and immediately to the management
 Manage cash and credit/debit receipts per company policy
Manage the PBS system and ensure that all parts orders are properly received, tracked, stored, and invoiced accurately
 Perform physical inventory counts as required which may be required during off business hours
Other duties as assigned

What You Bring to the Table:

12 Grade Diploma or equivalent
Minimum 5 years Progressive Management experience in the automotive industry  
G Driver's license and a clean driver's abstract
Strong understanding of automotive parts 
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Technically savvy
Experience with PBS software is considered an asset
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule and willingness to travel on a regular basis

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Employee perk program
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Regional Fixed Operations Manager oversees multiple service and parts departments to ensure profitability, operational efficiency, and high-quality customer service. This role involves managing P&L, implementing OEM policies, and leading teams across various regional locations.

Requirements

Candidates must have at least 5 years of progressive management experience in the automotive industry and a valid G driver's license. Strong knowledge of automotive parts, financial statements, and the ability to travel regularly are essential for this position.

Skills

Automotive management
P&L management
KPI analysis
Customer service
Team leadership
Inventory management
Warranty administration
Strategic planning
Communication
Time management
Problem solving
PBS software
Merchandising
Health and safety compliance
Coaching
Multi-tasking

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Blackshop discount
Perkopolis employee perk program
On-site parking
Coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Fixed Operations
Automotive Industry
P&L
KPI
OEM
Service Department
Parts Department
Warranty
Inventory Management
PBS Software
Merchandising
Customer Experience
Strategic Planning
Talent Management
Health and Safety
Wholesale
Leadership
Coaching
Reporting
Financial Statements

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