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Added 4 mins ago
L
5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our…
Added 4 mins ago
CG
General Help/Food Service Worker - Full Time
Compass Group Canada
Tiverton, ON
- Full-time
The Food Service Worker is responsible for providing excellent customer service while assisting with the daily operation of a busy cafeteria. This role includes food preparation, serving…
Added 4 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
This is where we believe recruiting is headed. AI-native service firms are starting to emerge and prove the model works, and we're building toward that shift deliberately.
Added 4 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
This is where we believe recruiting is headed. AI-native service firms are starting to emerge and prove the model works, and we're building toward that shift deliberately.
Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Nackawic, NB
- Part-time
Provide service in all retail areas, including cashiering and line serving.
Added 4 mins ago
TH
Overnight Freight Associate 6 Month Contract Part Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 4 mins ago
MN
Future ABR - Alcohol Sampling Brand Ambassador
Mosaic North America
Toronto, ON
- Internship
Customer service and /or sales experience preferred
Added 4 mins ago
CG
General Help, Tim Hortons
Compass Group Canada
Toronto, ON
- Part-time
Serve guests using principles of outstanding customer service.
Added 5 mins ago
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Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 5 mins ago
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Pharmacy Clerk
Co-op
Vermilion, AB
- Full-time
…in Vermilion, AB. This position would not only provide daily customer service within the Pharmacy but also support clientele with Alberta Aids to Daily Living (AADL) services. Reporting to…
Added 5 mins ago
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Bakery Clerk-Chappelle Food Store
Co-op
AB · Edmonton, AB
- Part-time
Provide prompt, friendly and knowledgeable service to customers at the Bakery counter
Added 5 mins ago
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Hardware Clerk I
Co-op
Unity, SK
- Part-time
Provide safe, courteous, efficient, and customer-focused service in our Hardware Department.
Added 5 mins ago
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Gas Bar Multi-Site Manager - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
We currently have an opening for a full-time Gas Bar Multi-Site Managers at our Business Support Centre in Red Deer, Alberta. As a Gas Bar Multi-Site Manager, you are reporting to the…
Added 5 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 5 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Beaumont, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 5 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 5 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Edmonton, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Front Store Supervisor, Hourly Part Time Night
Shoppers Drug Mart
Edmonton, AB
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 5 mins ago
SD
Cashier, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Maintain excellent customer service and checkout area
Added 5 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winkler, MB
- Part-time
Maintain excellent customer service and checkout area
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Whitehorse, YT
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Thornhill, ON
- Full-time
Commitment to providing exceptional customer service
Added 5 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.

401 Auto

Service Advisor

Ottawa, ON, Canada
Kanata, ON, K2V 1B9, Canada

Compensation: $50,000-$60,000 per year - Compensation dependent on experience. · Full-time

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Job details

Pay: Compensation: $50,000-$60,000 per year - Compensation dependent on experience.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!

Be the Voice of Confidence – Guide Customers Through a 5-Star Service Experience!

We’re looking for a customer-focused, organized, and energetic Service Advisor to join our dynamic dealership team! As the first point of contact for service customers, you’ll play a key role in delivering a smooth, professional, and friendly experience from check-in to pick-up.

Location: 20 Frank Nighbor Place, Kanata ON

Compensation: $50,000-$60,000 per year - Compensation dependent on experience.

What You Will Be Doing:

Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintain accurate records by recording problems and corrective actions planned
Update job knowledge by participating in educational opportunities; reading manufacturers' publications
Other duties as assigned

What You Bring to the Table:

Excellent customer service skills
Minimum 1 - 2 years in a customer service role
Auto experience considered an asset
Valid G Drivers License
Able to work flexible hours within our business hours including Saturdays

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing the service experience from check-in to vehicle pick-up. Responsibilities include conducting vehicle inspections, preparing repair estimates, verifying warranty coverage, and maintaining accurate service records.

Requirements

Candidates must have at least 1-2 years of experience in a customer service role and possess a valid G driver's license. Excellent communication skills and the ability to work flexible hours, including Saturdays, are required.

Skills

Customer service
Vehicle inspection
Repair order preparation
Warranty verification
Cost estimation
Communication
Organization
Problem solving
Automotive knowledge
Record keeping

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Dealership
Customer Service
Repair Orders
Warranty
Vehicle Maintenance
Inspections
Estimates
Service Department
Customer Rapport
Automotive Parts
Service Database
G Drivers License
Kanata
401 Group of Companies

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