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Added 19 days ago
Fleet Maintenance Advisor
MCDOUGALL ENERGY INC
Sudbury, ON · Barrie, ON · Sault Ste. Marie, ON · St. Thomas, ON · London, ON · Toronto, ON · Chatham-Kent, ON · Mississauga, ON · Burford, ON
Full-time
McDougall Energy is seeking an individual to join our Fleet and Distribution team in the role of Fleet Maintenance Advisor. We are accepting applications from across Ontario, and the…
Added 20 days ago
Advisor, Maintenance
Newmont Mining Corporation
Dease Lake 9, BC
Full-time
Support process maintenance activities that improve equipment reliability, operational efficiency, and safe production.
Added 1 month ago
Building Operations and Maintenance Advisor
Government of Alberta
Edmonton, AB
Job Title: Building Operations and Maintenance Advisor
Added 4 months ago
Safety Advisor, Operations and Maintenance
British Columbia Rapid Transit Company
Vancouver, British Columbia
Full-time
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
Added 3 hours ago
Service and Parts Admin
Advantage Farm Equipment
London, ON
Full-time
We are looking for a Service / Parts Advisor to join our team at our London location.
Added 3 hours ago
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
Full-time
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned John Deere Golf & Turf equipment . May require some direction or guidance…
Added 5 hours ago
Powersport Sales Service Advisor & Parts Representative
Kerr's Chain Saw Ltd
Bathurst, NB
Full-time
Do you have a passion for powersports and experience as a Service Advisor?
Added 14 hours ago
New Business Coordinator
CI Financial
Toronto, ON
Full-time
This newly created role is an opportunity to play a key part in shaping the advisor onboarding experience and contributing to the continued growth of a high-performing team. As our business…
Added 19 hours ago
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 day ago
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
Full-time
The Industrial Field Service Technician is responsible for performing preventative maintenance and repair of industrial material handling equipment batteries and charger systems at East…
Added 1 day ago
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 day ago
Foreman - Underground Water and Sewer Division
Sureway Construction Group
Edmonton, AB
Temporary
Must be proficient with CAT E.T., S.I.S., Komatsu, Prosis and Service Advisor
Added 16 days ago
Service Advisor - Sterling Honda
AutoCanada Inc.
Hamilton, ON
$60,000 to $100,000 CAD / year
Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 11 days ago
Service Advisor - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
$70,000 to $105,000 CAD / year
Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 11 days ago
Service Advisor - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
$60,000 to $102,000 CAD / year
Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 10 days ago
Service Advisor - Brantford Honda
AutoCanada Inc.
Brantford, ON
$80,000 to $100,000 CAD / year
Full-time
…managing their needs and expectations regarding auto service maintenance and repairs. Superior customer service and communication skills are essential to success in this position and in…
Added 1 day ago
Shop Foreman – Heavy Equipment Technician
Sureway Construction Group
Edmonton, AB
Full-time
Must be proficient with CAT E.T., S.I.S., Komatsu, Prosis and Service Advisor
Added 5 days ago
Client Service Associate, Private Wealth
BMO
Oakville, ON · OAKPLACE
Full-time
Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
Added 1 day ago
Conseiller(ère) technique - Toyota de Boucherville - Technical Advisor - Toyota de Boucherville
Action Grenier Autogroupe
Boucherville, QC
Full-time
Toyota de Boucherville is currently looking for a Technical Advisor to join its dynamic team!
Added 1 day ago
Conseiller(ère) technique / Service Advisor
AutoCanada Inc.
Laval, QC
Full-time
Poste : Conseiller(ère) technique (Service Advisor)
Added 1 day ago
Licensed Automotive Technician/ 3rd Year Apprentice
Dilawri Group of Companies
Brampton, ON
Full-time
Perform repairs and maintenance services following industry standards and manufacturer guidelines as assigned.
Added 2 days ago
Service Advisor
401 Auto
Kitchener, ON
Full-time
Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!
Added 2 days ago
Service Advisor
Steele Auto Group
Halifax, NS
Full-time
As a Service Advisor, you are the connection between our customers and the shop floor. You are the one who listens, explains, and builds trust. Whether it’s routine maintenance or a more…
Added 4 days ago
Resident Senior Steam Turbine Mechanical Technical Advisor (TFA) - Darlington
GE Vernova
Canada
Full-time
As a Senior Technical Advisor in the GE Steam Power Nuclear in Ontario, Canada, your role is a dedicated technical owner directly engaging with both internal and external customers while…
Added 2 days ago
Journeyman Automotive Technician
Wood Automotive Group
Calgary, AB
Full-time
Clarify concerns with service advisor as required.

401 Auto

Service Advisor

Kitchener, ON, N2C 1L5, Canada

Pay: Compensation: $55,000-$75,000 per year
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

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Original job description

Now Hiring: Customer-Focused Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!

Be the Voice of Confidence – Guide Customers Through a 5-Star Service Experience!

We’re looking for a customer-focused, organized, and energetic Service Advisor to join our dynamic dealership team! As the first point of contact for service customers, you’ll play a key role in delivering a smooth, professional, and friendly experience from check-in to pick-up.

Location: Kitchener ON

Compensation: $55,000-$75,000 per year

What You Will Be Doing:

Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintain accurate records by recording problems and corrective actions planned
Update job knowledge by participating in educational opportunities; reading manufacturers' publications
Other duties as assigned

What You Bring to the Table:

Excellent customer service skills
Minimum 1 - 2 years in a customer service role
Auto experience considered an asset
Valid G Drivers License
Able to work flexible hours within our business hours including Saturdays

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [email protected]

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing the service experience from check-in to pick-up. Responsibilities include conducting vehicle inspections, preparing repair orders, and maintaining clear communication regarding estimates and service timelines.

Requirements

Candidates must have at least 1-2 years of experience in a customer service role and possess a valid G driver's license. Strong organizational skills and the ability to work flexible hours, including Saturdays, are required.

Skills

Customer service
Vehicle inspection
Repair order preparation
Warranty verification
Cost estimation
Communication
Organization
Technical knowledge
Data entry
Problem solving

Benefits

Health and wellness benefit enrollment
Employee referral bonus
Employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Coaching and mentoring
Career path planning

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Customer Service
Dealership
Repair Orders
Warranty
Vehicle Maintenance
Inspections
Estimates
Service Department
G Drivers License
Automotive Parts
Service Hub
Client Relations

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