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LS
Key Holder Limeridge Levi's
Levi Strauss & Co.
Hamilton, ON
- Part-time
…consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store…
Added just now
AC
Manager, Ground Payroll Delivery
Air Canada
Winnipeg, MB
- Full-time
Lead a team of 10 IAM Finance employees involved in a variety of Payrolls functions.
Added just now
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Sales Executive
Marriott
Toronto, ON
- Full-time
…is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based…
Added 14 mins ago
D
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Dunelm
Halifax, NS
- Full-time
Customer Obsession You’ll coach and empower our Hosts to deliver a seamless, multi-channel shopping experience - from mobile point-of-sale to virtual consultations. You’ll champion our…
Added 14 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
Hawk’s Agro is seeking an experienced and motivated Location Manager to lead the day-to-day operations, performance, and culture of our Gravelbourg retail location.
Added 14 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
…programs are delivered safely, consistently, and with exceptional customer…
Added 14 mins ago
MG
Environmental Aide (Support Services)
Michael Garron Hospital
Toronto, ON
- Part-time
Demonstrated focus on providing an excellent customer service experience required.
Added 14 mins ago
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Store Manager
Ardene
Owen Sound, ON
- Full-time
…profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. This is a temporary position for a…
Added 14 mins ago
BG
Directeur·trice des pièces | Parts Manager
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Établir des relations positives avec les clients et les fournisseurs en mettant l'accent sur la qualité du service.
Added 14 mins ago
A
Store Assistant Manager
Ardene
Nanaimo, BC
- Full-time
…ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting…
Added 14 mins ago
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Property Claims Adjuster
Crawford & Company
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must be a team player with a strong commitment to quality and customer service
Added 14 mins ago
XR
Community Coordinator
Xai Robotics
Standard, AB
- Part-time
We are hiring a Community Coordinator to help lead that work.
Added 14 mins ago
BT
Team Leader
Brookdale Treeland Nurseries Limited
Niagara-on-the-Lake, ON
- $20 CAD / hour
- Temporary
…fruits, and tropical plants - and is known for building full-service customized programs tailored to the needs of garden retailers, landscape contractors, municipalities, golf courses, and…
Added 14 mins ago
BG
Assistant Credit Manager
Brandt Group of Companies
Regina, SK
- Full-time
…plays a critical part in ensuring credit policies are upheld, customer issues are resolved, and internal processes are efficient, well-documented, and aligned across the…
Added 14 mins ago
BG
Contremaître de chantier | Field Foreman
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Le contremaître est chargé de contribuer à la coordination et à la gestion de la charge de travail du service après-vente afin d'optimiser l'efficacité et la productivité, tout en veillant…
Added 14 mins ago
BG
Service Manager
Brandt Group of Companies
Surrey, BC
- Full-time
Utilize vendor systems to manage customer, service, and financial data.
Added 14 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Saguenay, QC · Chicoutimi, QC
- Full-time
…whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of the sales process. The sales coordinator helps drive efficiency,…
Added 14 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Kelly’s customer, a Canadian company, located in Burlington, ON, is looking for a Transportation Supervisor to join their team on a permanent basis. The Transportation Supervisor is…
Added 14 mins ago
LF
Temporary Full Time Floor Leader - Cataraqui
Lush Fresh Handmade Cosmetics North America
Kingston, ON
- Full-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 14 mins ago
A
Service Designer, Temporary
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Added 14 mins ago
BG
Purchasing Manager - Construction & Developments
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Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 14 mins ago
BG
Precision Agriculture Lead - Agriculture
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
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Brandt is currently seeking a Precision Agriculture Lead to be based in either our Calgary or Rocky View Agriculture location.
Added 14 mins ago
BG
Coordonnateur·trice des ventes | Sales Coordinator
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
…whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of the sales process. The sales coordinator helps drive efficiency,…
Added 15 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Rosemère, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 15 mins ago
SS
Sales Advisor
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Excellent customer service skills and knowledge and be able to teach others.

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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