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Added 13 mins ago
DP
Talent Acquisition Specialist, Ontario Wood Products
Domtar Products
Thunder Bay, ON
- $65,000 to $78,000 CAD / year
…our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the…
Added 28 mins ago
BG
Detailer (Toronto Area)
Boyd Group Services
Toronto, ON
- Full-time
…Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your…
Added 43 mins ago
PH
Social Worker MSW P1
Providence Healthcare
Vancouver, BC
- Full-time
State-of-the-art facilities: The new St. Paul’s Hospital and health campus will represent the most innovative approach to the delivery of integrated care in B.C. and Canada. It is designed…
Added 43 mins ago
A
Technical Specialist, Wastewater Treatment
AECOM
Markham, ON · Mississauga, Ontario
- $200,000 to $250,000 CAD / year
- Full-time
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 43 mins ago
AG
Inside Sales Representative
ATCO Group
Ottawa, ON
- Full-time
At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team. We believe the ATCO team is the foundation of our…
Added 1 hour ago
VB
Network & Telecom Analyst II
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
…Telecom Analyst II is responsible for the operation, maintenance, support, and continuous improvement of network infrastructure, wireless networks, telecommunications systems, cloud…
Added 1 hour ago
VC
Housekeeping Aide
Vancouver Coastal Health
Powell River, BC
- $25.82 CAD / hour
- Full-time
…all their responsibilities. Rather, the role of Environmental Services is to work with hospital staff to keep employees, patients and visitors safe with proper medical cleaning and…
Added 1 hour ago
VC
Registered Nurse (RN) Med/Surg - Palliative
Vancouver Coastal Health
Richmond, BC
- $41.42 to $55.91 CAD / hour
- Other
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 1 hour ago
VC
Clinical Dietitian
Vancouver Coastal Health
Vancouver, BC
- $43.23 to $53.96 CAD / hour
- Temporary
…in a team based environment and provides clinical dietetic services to patients and patient care programs through the assessment, planning, implementing and outcome evaluation of…
Added 1 hour ago
VC
Housekeeping Aide
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…all their responsibilities. Rather, the role of Environmental Services is to work with hospital staff to keep employees, patients and visitors safe with proper medical cleaning and…
Added 1 hour ago
N(
Maintenance Repair Worker Lead Hand
NBCC (New Brunswick Community College)
Woodstock, NB
- $58,656 CAD / year
- Full-time
Oversee and assist contractors. The MRW Lead Hand will keep the Facilities Manager apprised of any issues, hazards, risks, or opportunities for continuous improvement, as necessary.
Added 1 hour ago
S
Engineering Project Manager
Sanimax
Montreal, QC
- Full-time
Occasional travel to other company facilities in Quebec and Ontario, including visits to industrial sites for project follow-up and operational support.
Added 2 hours ago
JI
Business Analytics & Transformation Analyst
J.D. Irving, Limited
Saint John, NB
- Full-time
…opportunities, gather requirements, deliver analytics solutions, support modernization initiatives, and drive adoption of new…
Added 2 hours ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
We are seeking a Lead Analytics Engineer & Data Platform Lead to provide technical leadership through the evolution of analytics across the Sawmills Division.
Added 2 hours ago
J&
EH&S Manager
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
Environmental Health, Safety (EH&S) and Facilities Services (FS)
Added 2 hours ago
SH
Registered Nurse
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is the largest brand-name supplier of injection molding equipment and services to the plastics industry. We build, install and support the world’s most comprehensive…
Added 2 hours ago
J&
EH&S Manager
Johnson & Johnson MedTech
Markham, ON
- Full-time
Environmental Health, Safety (EH&S) and Facilities Services (FS)
Added 2 hours ago
W
Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 2 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
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Process Engineer
Bantrel Co.
Calgary, AB
- Full-time
Work collaboratively with senior and lead process engineers, project managers and other disciplines to support project delivery.
Added 2 hours ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Steinbach, MB
The Licensed Practical Nurse (LPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health within a people‐centered care…
Added 2 hours ago
Registered Nurse
Winnipeg Regional Health Authority
Portage la Prairie, MB
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
Added 2 hours ago
TH
Project Manager II | Temporary Full-Time | Emergency & Urgent Care Program
Trillium Health Partners
Mississauga, ON
- Full-time
Provides support and leadership to capital redevelopment projects within the ED and acts as the primary liaison to Redevelopment and Facilities teams
Added 2 hours ago
VC
Mental Health and Substance Use Nurse (RN/RPN), Psychiatry Inpatient Unit - qathet General Hospital
Vancouver Coastal Health
Powell River, BC
- $41.42 to $55.91 CAD / hour
- Full-time
…direct nursing care, discharge planning and case coordination services to a wide range of clients with severe and persistent mental illness, concurrent disorders and/or dementia and is…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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