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Added 14 mins ago
PG
Production Supervisor
Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Production Supervisor, you lead a shift team across die casting, foundry, CNC machining and assembly, and you are accountable for safety, quality, productivity and on-time delivery on…
Added 14 mins ago
M
Director, Brand
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Reporting to the AVP, Brand, Marketing Strategy & Operations, the Director, Brand is a key leadership role within the Manulife Canada Segment marketing team. The Director will lead the…
Added 29 mins ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
Travaille en équipe multifonctionnelle avec les ventes, la commercialisation, les opérations et la gestion des actifs, tout en utilisantd'excellentes compétences de communication avec la…
Added 29 mins ago
C
Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
…Cisco Catalyst Center. In this role, you will architect and lead the development of unified management solutions that bridge cloud-native Cisco Cloud Control environment with on-premises…
Added 29 mins ago
D
Chef gestionnaire / Chef manager
Dexterra
Montreal, QC
- Contract
…across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer…
Added 43 mins ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Lead the design, governance, and oversight of innovative architectures for high risk/impact/complexity, cross-functional technology projects and initiatives by completing solution…
Added 43 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Champion continuous improvement in product management and agile practices across product teams, identifying opportunities to improve product delivery and lead time.
Added 43 mins ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 44 mins ago
CS
Senior Director, Taxation & Treasury
Canadian Standards Association
Toronto, ON
- Full-time
Lead CSA's treasury operations and enterprise cash-flow management, including short- and medium-term liquidity forecasting.
Added 59 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 59 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
We are hiring an Automation Project Manager based at our Burnaby Automation Centre to lead the delivery of our full automation project scope, with a strong focus on Process and Safety…
Added 1 hour ago
S
Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
Demonstrated ability to lead change and support staff through transition.
Added 1 hour ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 1 hour ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
…Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth…
Added 1 hour ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Daily assessment of the operations to determine opening/closing times, delays of regularly scheduled operating hours etc.
Added 1 hour ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
Added 1 hour ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
Added 1 hour ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 1 hour ago
P
Materials and Logistics Supervisor
ProAmpac
Whitby, ON
- Full-time
Job Category: Shipping & Receiving/Warehouse Full-Time
Added 1 hour ago
GC
Field Operations Associate
Grainger Canada
Victoria, BC
- Full-time
This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the…
Added 1 hour ago
TC
Merchandise Processing Coordinator Full Time Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
Added 1 hour ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 1 hour ago
TT
Retail Store Coordinator Full time Contract - Marshalls Bradford
The TJX Companies, Inc.
Canada
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

Apply About employer

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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