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Added 1 min ago
BH
Non-Profit Portfolio Manager
BC Housing
Burnaby, BC
- Full-time
Reporting to the Regional Director, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable,…
Added 1 min ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 1 min ago
GL
Manager, Compilation and Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
Join Our Health Professional Team as a Manager – Where Numbers Meet Meaning!
Added 1 min ago
GL
Manager, Assurance & Advisory Services
GGFL LLP
Ottawa, ON
- Full-time
Now, we’re looking for a Manager, Assurance & Advisory Services who wants to lead meaningful work, support great clients, and help shape our team's future.
Added 1 min ago
FC
Group Underwriter Level II
First Canadian Financial Group
Edmonton, AB
- Full-time
…Benefits team, based in Downtown Edmonton and reporting to the Manager, Group Underwriting. This role is responsible for applying underwriting best practices to evaluate, rate, and…
Added 1 min ago
TC
Dispatcher
Tiger Calcium Services Inc.
Nisku, AB
- Full-time
As part of our hiring process, successful candidates will be required to complete a pre-employment screening, which may include drug and alcohol testing as well as a background check.
Added 1 min ago
C
Seasonal VIP Kitchen Staff - Cineplex Pickering & VIP
Cineplex
Pickering, ON · CPX Pickering & VIP
- Part-time
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Added 15 mins ago
HN
Production Manager
Hartmann North America
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
We require a Production Manager for our Brantford, Ontario location. The Production Manager is accountable for the safe, efficient, and compliant operation of the Hartmann Brantford…
Added 15 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
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- $18.42 to $27.02 CAD / hour
- Full-time
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Added 15 mins ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
Added 15 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health Authority
Surrey, BC
- $32.84 to $44.96 CAD / hour
- Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 15 mins ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
We assess team fit and level throughout our interview process to ensure the best match for both candidates and our teams.
Added 16 mins ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 16 mins ago
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Team Manager
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Burnaby, BC
- Full-time
Manage scheduling process and ensure that headcounts are covered for all operating tables.
Added 16 mins ago
D
Chef gestionnaire / Chef manager
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Montreal, QC
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The Chef Manager is responsible for overseeing the operations of their assigned unit, which includes food production, customer service, administrative tasks such as ordering and billing,…
Added 16 mins ago
D
Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
The Food Service Supervisor assists the department manager in coordinating the activities of food service associates, while maintaining the highest standards and levels of customer service.…
Added 30 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
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Added 30 mins ago
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Senior Product Manager
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ON · Ontario, Canada
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
Added 30 mins ago
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Added 30 mins ago
MI
Cook
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- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 30 mins ago
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Outreach Worker II
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…other departmental duties as directed by the Mobile Outreach Manager or their…
Added 30 mins ago
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Operations Manager
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- $140,000 to $160,000 CAD / year
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We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 30 mins ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
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- Full-time
…liaises with various Health Authorities to exchange best practice process…
Added 30 mins ago
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Clinical Practice Educator | Emergency
Interior Health Authority
Penticton, BC
- Full-time
…guidance and resource support to staff. The CPE assists the Manager in establishing and maintaining standards of care and in providing and participating in continuous quality improvement…
Added 30 mins ago
FC
GTS Operations Supervisor
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Richmond, BC
- Full-time
…provide timely updates to management. In the absence of the manager, handles all non-staff related administration and provides leadership and guidance to staff. Conducts frequent review of…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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