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Added 9 mins ago
BG
Heavy Equipment Technician - Shop
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
Brandt is currently seeking a Heavy Equipment Technician for our Trois-Riviere Construction & Forestry location.
Added 9 mins ago
BG
Heavy Equipment Technician - Leadhand - Construction & Forestry
Brandt Group of Companies
Oro, ON
- Full-time
The Heavy Equipment Technician - Leadhand is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned…
Added 9 mins ago
BG
Field Service Technician - Peterbilt
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 9 mins ago
S
Diet Clerk, Patient Food Services, C&W
Sanya’k̓ula
Vancouver, BC
- Part-time
…everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the close supervision of the Dietary…
Added 9 mins ago
LP
Police Records Integrity Technician (12 months Term relief) INTERNAL
Lethbridge Police Service
Lethbridge, AB
- Full-time
…applications for a term-relief position as a Police Records Integrity Technician in the Records Management Section. The Police Records Integrity Technician will perform a variety of…
Added 24 mins ago
A
Production Test Technician
ABB
Quebec, QC
- Full-time
Do you have an interest in technical testing, quality control, and problem-solving? Join our team as a Production Test Technician.
Added 24 mins ago
WM
Hose buff/test
Weir Minerals
Elliot Lake, ON
- Full-time
We are seeking a Hose Buff & Test Technician to join our growing industrial manufacturing team. This role is responsible for preparing, finishing, and hydrostatically testing…
Added 24 mins ago
OV
Assistant Chief Engineer | Part-Time | TD Coliseum
Oak View Group
Hamilton, ON
- $45 to $50 CAD / hour
- Part-time
…execution of safety policies and procedures, assuring the highest quality service program to ensure a professional-level hockey…
Added 24 mins ago
M
Ski Technician - 3 Month Contract
MEC
North Vancouver, BC
- $21.9 to $27.15 CAD / hour
- Contract
You assemble, maintain and repair bicycles within MEC's productivity, quality and safety
Added 24 mins ago
IG
Press/Forge Engineering Technician
IMT Group
Ingersoll, ON
- $65,000 to $85,000 CAD / year
- Full-time
The Forge Engineering Technician provides daily operational support and technical direction within the forging department. Working closely with production, maintenance, and quality teams,…
Added 24 mins ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
…mobility and access in daily life, and through our drive to build quality products and to be attentive to the needs of our…
Added 24 mins ago
CE
Operations Technician / Administrative Coordinator
Canadian Energy Insight Inc.
Calgary, AB
- Full-time
…environment. Our team works closely together to deliver high-quality services to our clients, and we value individuals who are organized, proactive, adaptable, and willing to take…
Added 39 mins ago
SG
Avalanche Technician (Contract)
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to the Lead Avalanche Technician and Skeena’s Health and Safety Manager(s), the Avalanche Technician is responsible for the operation of our high-quality avalanche safety…
Added 39 mins ago
PH
Renal Dialysis Technician
Providence Healthcare
Vancouver, BC
- Other
We have an exciting opportunity for a casual Renal Dialysis Technician to join our PHC Team! In this role you will:
Added 39 mins ago
SD
Pharmacy Assistant - CPS
Shoppers Drug Mart
Mississauga, ON
- Full-time
…ability to meet growing prescription volumes while maintaining quality and patient…
Added 39 mins ago
FT
Tire Technicians, Drayton Valley
Fountain Tire
Drayton Valley, AB
- Other
Fountain Tire Drayton Valley (5505 58 Ave, Drayton Valley, AB) is looking for an experienced Commercial Tire Technician to operate a Service Truck! We are currently hiring two team members,…
Added 54 mins ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Vancouver, BC
- Full-time
…communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences…
Added 54 mins ago
TU
In Vivo Research Assistant/Technician 2
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 54 mins ago
TU
Registered Veterinary Technologist
The University of British Columbia
Vancouver, BC
- $5,047 to $5,503 CAD / month
- Full-time
CUPE 116 Salaried - Research Assistant /Technician 3
Added 54 mins ago
SM
Service Technician
Swish Maintenance Limited
Barrie, ON
- Full-time
The Service Technician plays a critical role in maintaining customer satisfaction by delivering timely, high-quality equipment service. This includes diagnostics and troubleshooting,…
Added 54 mins ago
Service Technician
Swish Group of Companies
Barrie, ON
The Service Technician plays a critical role in maintaining customer satisfaction by delivering timely, high-quality equipment service. This includes diagnostics and troubleshooting,…
Added 55 mins ago
Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
Siemens
Ottawa, ON
Check the quality of the installations and ensure the accurate functioning of all components of the building control system.
Added 55 mins ago
W
Hose buff/test
Weir
Elliot Lake, ON
- Full-time
We are seeking a Hose Buff & Test Technician to join our growing industrial manufacturing team. This role is responsible for preparing, finishing, and hydrostatically testing…
Added 1 hour ago
JA
Senior Technician- Rolls-Royce M250 Engine
JMC Aviation
Vancouver, BC
- Full-time
Within this role, you will join an experienced and highly skilled team focused on delivering high-quality engine maintenance, reliability and exceptional customer service.
Added 1 hour ago
BG
Technicien·ne d’équipement lourd | Service Technician - Shop
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Brandt is currently seeking a Heavy Equipment Technician for our Mont-Laurier Construction & Forestry location.

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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