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Added 14 mins ago
R
Sales Executive
RemodelBoom
Remote, Canada
- $100,000 USD / year
- Full-time
- Remote
2-6+ years in outbound sales, strategic partnerships, account executive, or ABM-style roles
Added 29 mins ago
CS
Office Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
…phone, making your team’s contribution pivotal to the overall sales…
Added 29 mins ago
GP
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
- Full-time
Own market-facing proposition readiness for priority capabilities, from value proposition and target segments through sales enablement, launch alignment, adoption, and performance review.
Added 29 mins ago
M
Director, Marketing & Growth
Minga
Kelowna, BC
- Full-time
Reporting to our GTM leader, Pam Boyko you'll work hand in hand with Sales, RevOps, Account Management, Customer Experience, and Product. If you thrive at the intersection of unit…
Added 44 mins ago
M
Sales Executive
Marriott
Toronto, ON
- Full-time
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery.…
Added 59 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Create and maintain open lines of communication with all Branch Managers and executive by keeping them informed of the status and/or issues as required.
Added 59 mins ago
Account Director, Franchise Markets
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…product performance. The position has direct accountability for sales targets, assortment strategy, buying, pricing, inventory productivity, and in-season business…
Added 59 mins ago
Services and Solutions - Sales Executive
Insight Enterprises, Inc.
Toronto, ON
Proven track record in Services sales, solutions consulting, or client success with measurable growth results.
Added 1 hour ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
…public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify…
Added 1 hour ago
LC
Outbound Capital Account Executive
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Capital Account Executive to join our GTM Financial Services Team in NoAM. You will be in charge of managing a book of retail customers. Your goal is to support the…
Added 1 hour ago
D
Senior Revenue Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…internal marketing team as the operator behind the Marketing and Sales teams, owning CRM architecture across Salesforce and HubSpot, lead routing, attribution, reporting, and the tech stack…
Added 1 hour ago
D
Senior Marketing Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…internal marketing team as the operator behind the Marketing and Sales teams, owning CRM architecture across Salesforce and HubSpot, lead routing, attribution, reporting, and the tech stack…
Added 1 hour ago
1
Senior GTM Program Manager
1Password
Remote, Canada
- Full-time
- Remote
Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and…
Added 1 hour ago
PC
Global Sales Incentive Plan Analyst
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Banff Office (Support Services)
- Full-time
Support the Sales Operation & Global Partner Operations team with related ad hoc projects and tasks outside of regular incentive responsibilities, as business needs arise
Added 1 hour ago
Solutions Architect
Databricks
BC
We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive…
Added 1 hour ago
UC
Sales Coordinator -CPG/Retail
Upper Canada Soap
Mississauga, ON
- Full-time
· 2+ years of experience in a sales coordinator, sales support, or executive assistant role within the beauty, CPG, wellness, or retail sectors.
Added 1 hour ago
CD
Senior Accountant
Conwest Developments
Vancouver, BC
- $88,000 to $105,000 CAD / year
- Full-time
Support preparation of corporate overhead budgets, reforecasts, and executive/owner-level reporting.
Added 1 hour ago
BO
Senior Product Manager, Corporate and Structured Lending
Bank of China (Canada)
Toronto, ON
- Full-time
Minimum 8 years of experience in corporate banking, product structuring, transaction banking, or sales solutions within a financial institution.
Added 1 hour ago
BG
Executive Assistant
Brandt Group of Companies
Regina, SK
- Full-time
The Executive Assistant works within the Executive Services Corporate department to support Senior Executives through advanced project management and administrative expertise. This role…
Added 1 hour ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
…responsible for owning end-to-end program delivery, managing executive stakeholder relationships, building high-performing delivery teams, and helping grow PwC's Microsoft consulting…
Added 1 hour ago
4A
Service Manager
401 Auto
Windsor, ON
- Full-time
Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
Added 1 hour ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…problem solver and operator who is comfortable moving between executive-level strategy and detailed execution, can independently drive work forward with limited direction, and thrives in an…
Added 1 hour ago
L
Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
Partner with Marketing, Sales, and Customer Success on positioning, packaging, and launch - equipping them with clear narratives for both technical and executive audiences.
Added 1 hour ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…leading, scaling, and continuously improving the end-to-end post-sales services organization for the Smart Security Solutions LOB (March Networks and Vivotek), including Professional…
Added 1 hour ago
VC
Account Executive/Directeur(trice) de comptes - Dental Technology
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…with real traction and big ambitions, and we're growing our sales team to expand our coverage in…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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