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Added 14 mins ago
YU
Administrative Coordinator
York University
Toronto, ON
- Contract
…Departments, Schools and Colleges, plus the IBM Markham Learning Site. York University is known for championing new ways of thinking that drive excellence in promoting and enhancing student…
Added 14 mins ago
TM
Mill Maintenance Superintendent
The Mosaic Company
Colonsay, SK
- Full-time
Reporting directly to the Sr. Mill Manager, the Mill Maintenance Superintendent is responsible for leading all surface maintenance activities and ensuring the safe, reliable, and efficient…
Added 14 mins ago
RF
Regional Manager (Downtown/Scarborough)
Real Fruit Bubble Tea
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and…
Added 14 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Partner with site teams, trades, planners, engineers, contractors, regulators, and senior leadership to coordinate security initiatives; monitor system performance, report results, support…
Added 14 mins ago
RI
Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
Maintain annual site calendars covering performance review cycles, town halls, leadership visits, and organizational milestones.
Added 14 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
…honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us…
Added 14 mins ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
Perform electrical testing, diagnostics, troubleshooting, repairs, and rewiring as required to meet quality and performance standards.
Added 14 mins ago
DC
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
Danaher Corporation
Concord, ON · Guelph, ON · Toronto, ON · CAN - Concord - AB Sciex LP
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 14 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 14 mins ago
FS
Financial Controller
Futran Solutions
Winnipeg, MB
- Full-time
This is a full-time, in-office role based in Winnipeg, Manitoba with an expectation to work on site five days per week.
Added 14 mins ago
DG
Cleaning Supervisor
Dexterra Group
Halifax, NS
- Full-time
…role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering…
Added 29 mins ago
DC
Strategic Lead – Transportation Planning & Strategy
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
As a key senior resource, you will also serve as Project Director, Project Manager or Senior Advisor on multi-modal planning assignments, environmental assessments, secondary plans, transit…
Added 29 mins ago
A
Assistant Grounds and Equipment Manager
AccorHotel
Lake Louise, AB
- Full-time
The Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising…
Added 29 mins ago
D
Cleaning Supervisor
Dexterra
Halifax, NS
- Full-time
…role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering…
Added 44 mins ago
NG
Finance Manager
New Gold Inc.
Emo, ON
- Full-time
The Manager, Finance is a key member of the mine site leadership team responsible for the accounting, financial reporting, budgeting and forecasting, Life of Mine preparation, site payroll,…
Added 44 mins ago
AR
General Manager
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AB · Alberta, Canada
- Full-time
As a General Manager, you will provide leadership, operational oversight, and strategic direction for remote hospitality and support service operations in a remote lodge. This role is…
Added 44 mins ago
G
Reclamation Manager - Central Canada
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Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 44 mins ago
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…pilotage des activités d’ingénierie à titre d’Engineering Delivery Manager…
Added 44 mins ago
O
Sr. Software Developer
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This role is based at our Richmond Hill office and is an on-site position.
Added 44 mins ago
FC
Supervisor, Group Life and Disability Claims - Alberta
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On-site gym including free weekly classes with a qualified trainer.
Added 44 mins ago
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Added 44 mins ago
Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
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The main function of a Service Specialist is to attend on-site service visits, provide preventative maintenance, troubleshooting, and repair. Additional responsibilities related to the…
Added 44 mins ago
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Manager, Procurement Sr
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- Full-time
As a Senior Manager, Procurement you’ll be responsible for leading strategic sourcing and procurement activities that support StandardAero’s global MRO operations. This role drives supplier…
Added 44 mins ago
O
Data & Analytics Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
…translating stakeholder priorities into trusted analytics, reporting, performance measurement, and decision-support capabilities. The role partners closely with business stakeholders to…
Added 44 mins ago
NC
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- Full-time
…identify business and training requirements, analyze processes and performance metrics, support operational and project initiatives, and develop recommendations that enhance training…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

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Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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