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Added 11 mins ago
PG
Accounts Payable Technician - Freight
PFX Group
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Group Leader of the department, the Accounts Payable technician plays a key role in ensuring timely and accurate invoice posting through effective processes. The Specialist…
Added 11 mins ago
TF
Quality Technician - Contract
TreeHouse Foods
Brantford, ON · ON Brantford
- $29,000 to $70,000 CAD / year
- Full-time
This is a full-time, on-site role on the first shift. Occasional flexibility may be required to support alternate shifts.
Added 11 mins ago
MU
Animal Attendant
McGill University
Montreal, QC · McIntyre Medical
- Full-time
Technician of any changes via the rodent illness & injury reports.
Added 27 mins ago
SD
Technicien(ne) de laboratoire / Laboratory Technician
Sygnature Discovery
Levis, QC
- Full-time
…enthusiastic and motivated individual to join our Laboratory Technician team in their efforts to support the successful day-to-day running of our Lévis…
Added 27 mins ago
B
HVAC Chiller Technician
BGIS
Hamilton, ON
- Full-time
This is a regular, full-time position with a salary range as per collective agreement.
Added 42 mins ago
TS
Intermediate Architectural Technologist
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Some flexibility, 40 hour work week / full time in office
Added 42 mins ago
KT
Tire Technician
Kal Tire
Airdrie, AB
- Temporary
If you enjoy hands-on work, staying active, and working as part of a team, this role is a strong fit. As a Tire Technician, you’ll support the day-to-day service work in the shop,…
Added 42 mins ago
EP
Site Operations Supervisor - [On-Site]
EDF power solutions
Lucknow, ON
- Full-time
Favorable paid time off programs, including paid parental leave after one year of service.
Added 42 mins ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions
Lucknow, ON
- Full-time
…more types of renewable energy generators. The scope includes full system installation, commissioning, maintenance, system performance evaluation and troubleshooting of power and energy…
Added 57 mins ago
TC
Shop Technician, Heavy Equipment
Toromont Cat
Sudbury, ON
- Full-time
Toromont Cat is looking for a Shop Technician, Heavy Equipment to join our team! As the successful candidate, you will be responsible for servicing a particular line of Caterpillar…
Added 1 hour ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
…more types of renewable energy generators. The scope includes full system installation, commissioning, maintenance, system performance evaluation and troubleshooting of power and energy…
Added 1 hour ago
EP
Site Operations Supervisor - [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
Favorable paid time off programs, including paid parental leave after one year of service.
Added 1 hour ago
TF
Red Seal Truck and Transport Technician
Tusket Ford
Tusket, NS
- Full-time
Tusket Ford is looking for a full-time Red Seal Truck & Transport Technician to join our growing team!
Added 1 hour ago
Supervised Instructor Therapist 8 Month Contract
SAAAC Autism Centre
Toronto, ON · Scarborough, ON
Job Type & Duration: Full Time, Temporary 8 Month Contract
Added 1 hour ago
IT
Application Support Technician
InTandem Talent
Richmond Hill, ON
- Full-time
Reports to: Senior Application Support Technician
Added 1 hour ago
PD
Service Coordinator
Partners Development Group
Okotoks, AB
- Full-time
Dispatch work to Service Technicians or external vendors, schedule access and appointments, and set daily priorities for the technician team.
Added 1 hour ago
FG
Parts Advisor - KIA of Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
Parts Technician Certificate and/or experience in a dealership environment (asset, not required)
Added 1 hour ago
PS
Service Technician – Yorkton
Pace Solutions Corp.
Yorkton, SK
- Full-time
This is a full-time position. Compensation will be commensurate with experience and knowledge.
Added 1 hour ago
C
Integrated Logistics Support Analyst, Aircraft & Ships-EN
CAE
Montreal, QC
- Full-time
This is a full-time, permanent hybrid position, at the Mirabel office. The position does not require travel. The Mirabel work location is not accessible by public transportation, so…
Added 1 hour ago
PA
Quality Engineer II
Pursuit Aerospace
Orillia, ON
- $65,000 to $85,000 CAD / year
- Full-time
Compensation & Benefits: Pursuit Aerospace also offers a variety of benefits, including health insurance, EAP, paid time off, and company-paid holidays. The specific programs and options…
Added 1 hour ago
GL
Heating Air Conditioning Service Technician
Go Lime Inc.
Ajax, ON
- Full-time
Role Description This full-time, on-site Heating Air Conditioning Service Technician role is based in GTA. The technician will perform diagnostic work, troubleshooting, maintenance, HVAC…
Added 1 hour ago
Lab Technician
Gibson Energy
Hardisty, AB
Added 1 hour ago
CC
Autobody Technician
Craftsman Collision
Victoria, BC
- Full-time
We're currently seeking a full-time permanent Autobody Technician to join the amazing team at our Bridge Street location in BC.
Added 1 hour ago
CC
Automotive Detailer
Craftsman Collision
Surrey, BC
- Full-time
…by moving into an apprenticeship as Auto Body or Refinishing Technician, or a Parts/Production position in the…
Added 2 hours ago
BF
Service Technician-EN
Brogan Fire & Safety
Grande Prairie, AB
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…

401 Auto

Service Manager

Windsor, ON, N9K 0B6, Canada

Compensation: $70,000 - $100,000 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $70,000 - $100,000 per year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle

Lead the Charge – Drive Excellence in Service, Team Performance, and Customer Satisfaction!

We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving force behind daily operations - managing technicians, advisors, and workflow while delivering a best-in-class experience for every customer who walks through our doors.

Location: Windsor ON

Compensation: $70,000 - $100,000 per year

What You Will Be Doing:

Responsible for-profit management - must examine department financial statements,
including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective
training, supervision, coaching and talent management of a champion winning team
• Review and implement Service Centre policies and procedures that improve the customer
experience through high quality service and rapport building
• Develop and implement a long-term strategy and action plan to attract and retain customers
• Ordering parts with company and OEM guidelines
• Knowledge of parts pricing procedures
• Understand and maintain OEM & Aftersales warranty platforms and process
• Establish and maintain good relationships with wholesale customers
• Professionally and effectively resolve customer and employee complaints and concerns
• Ensure compliance with Health and Safety and all other workplace regulations and policies
• Oversee multiple Service and Parts departments and ensure that the department is properly
staffed, providing coverage during all scheduled business hours
• Maintain an active parts and accessories inventory with appropriate days of supply,
minimizing obsolescence and improving turnover rates
• Develop and grow external (CP/W) parts and accessories sales including wholesale accounts
• Ensure compliance with OEM policies and procedures such as to maintain accurate
warranty 10 bin, clean and presentable merchandising areas including parts storage.
• Ensure the highest level of customer satisfaction
• Report any non-compliant issues directly and immediately to the management
• Manage cash and credit/debit receipts per company policy
• Manage the Reynolds system and ensure that all parts orders are properly received, tracked,
stored, and invoiced accurately
• Perform physical inventory counts as required which may be required during off business
hours
• Other duties as assigned by Management & Executive Team

What You Bring to the Table:

12 Grade Diploma or GED  
Minimum 5 years experience in the automotive service industry 
Minimum of 3 years of management experience in the automotive industry  
Excellent communication, interpersonal and time management skills 
Ability to adapt to a changing environment and meet deadlines
Strong computer & leadership skills 
Automotive Technician’s License is an asset
Good communication skills and attention to detail
Must have the ability to multi-task and work under pressure
Must be willing to be flexible with work schedule

So why work for us?

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing daily operations, managing technicians and advisors, and ensuring the profitability of the service department. They must also maintain high customer satisfaction levels and ensure compliance with all company and OEM policies.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive service industry, including at least 3 years in a management role. A high school diploma or GED is required, and strong leadership, communication, and computer skills are essential.

Skills

Profit management
Team leadership
Customer service
Automotive service industry knowledge
Parts inventory management
Warranty platform management
Financial statement analysis
Conflict resolution
Staff supervision
Time management
Communication skills
Computer skills
Strategic planning
Inventory turnover management
Health and safety compliance

Benefits

Health and wellness benefits
Employee referral bonus
Exclusive employee pricing on automotive parts and service
Discount at the Blackshop
Perkopolis enrollment
On-site parking
Personalized coaching and mentoring

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Automotive
Profit Management
Team Management
Customer Experience
Parts Inventory
Warranty
OEM
Reynolds System
Financial Statements
Leadership
Coaching
Talent Management
Health and Safety
Wholesale
Merchandising
Inventory Control
Automotive Technician
Strategy
Operations

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