Wholesale Operations Coordinator

Wholesale Operations Coordinator

Location: Toronto (Hybird)

Type: Full-Time

Salary Range: $55–$65K CAD, based on experience

To apply, please send your resume to careers@shop437.com by October 7th at 11:59 PM.

About 437

437 is a fast-growing womenswear brand recognized for elevated design, thoughtful fit, and a modern approach to apparel. As we continue expanding our wholesale business, we’re looking for a highly organized and proactive Wholesale Operations Coordinator to support operational execution across key retail partners.

Position Overview

You will coordinate the day-to-day administration of 437's wholesale orders, from product setup and purchase-order checks to shipment tracking and invoicing. Working with the wholesale, warehouse and finance teams, you will keep records accurate, track retailer deadlines and flag discrepancies early. This is a hands-on coordination role within a small team, ensuring products are set up correctly, orders move smoothly, and retailer requirements are met. The ideal candidate thrives in a fast-paced environment, enjoys building organized processes, and takes ownership of details that keep the business running.

Working within a small, collaborative team, this person will manage core workflows while also adapting to new needs as the wholesale channel grows.

Key Responsibilities

Product Setup & Retailer Compliance

• Prepare and submit wholesale product upload sheets 
• Maintain style number catalogues and product master data
• Create and manage NRF and GS1 codes
• Complete retailer product knowledge and onboarding forms
• Upload UPC and product data for partners (e.g., Revolve)
• Coordinate e-commerce imagery and product assets with the marketing team
• Review retailer vendor guidelines and flag requirements to internal teams

Order Management & Fulfillment Support

• Review retailer purchase orders against agreed styles, colours, sizes, quantities, prices and delivery windows; flag discrepancies before issuing order confirmations
• Issue order confirmations 
• Generate invoices and credit notes
• Prepare carton labels and packing lists
• Order physical and digital barcodes
• Reformat packing lists for upload into internal systems
• Track shipment quantities for internal review
• Maintain order discrepancy logs and coordinate resolutions with the warehouse
• Support sample shipments and photoshoot sample coordination
• Track retailer ship windows and cancellation dates, coordinate required labels and packing documents with the warehouse, and escalate delays or compliance risks before deadlines are missed.

Tracking, Reporting & Systems

• Maintain wholesale order and product trackers
• Update weekly wholesale sales reports for leadership review
• Monitor order progress and flag issues proactively

Cross-Functional Collaboration

• Work closely with operations, finance, logistics, sales, and marketing teams
• Support ad hoc operational tasks as wholesale continues to scale

Experience Required

• 2-5 years of experience in retail, wholesale, or operations
• Apparel brand or large retailer experience is a strong asset
• Advanced Excel or Google Sheets skills
• Strong attention to detail and time management
• Proficiency with or willingness to adopt AI platforms
• Clear, professional communication skills
• Experience with Shopify an asset
• Experience with EDI an asset
• Experience with WMS platforms an asset

What We’re Looking For

• Highly detail-oriented and process-driven
• Comfortable managing multiple timelines at once
• Self-sufficient and solution-oriented
• Strong communicator who works well across teams
• Interest in apparel, retail, and brand growth

Nice To Have

• Experience with EDI
• Experience supporting B2B sales
• Apparel industry experience
• CRM experience

To apply, please send your resume to careers@shop437.com by October 7th at 11:59 PM. APPLICATIONS SUBMITTED THROUGH LINKEDIN WILL NOT BE ACCEPTED.