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Medical Intake Specialist- Toronto
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- Full-time
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49North

Operations Data Analyst

Richmond, BC, V6V 2J3, Canada

The compensation range for this position is $75,000.00 - $102,000.00 annually. · Full-time

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Job details

Pay: The compensation range for this position is $75,000.00 - $102,000.00 annually.
Job type: Full-time
Experience: Minimum 2 years of experience in the definition, implementation, maintenance and administration of business processes
Posting language: English
Posted: Jul 8, 2026

Original job description

ABOUT 49North

49North is a Canadian defence company delivering secure, multi-domain C4ISR capabilities that provide decision advantage in complex and contested environments. A wholly-owned subsidiary of MDA Space, building on more than five decades of trusted Canadian defence delivery, 49North operates as a sovereign Canadian provider of mission-critical C4ISR systems, bringing disciplined prime-contractor execution to defence and security programs.

Visit 49North | An MDA Space Company.

49North is rooted in the execution of large, complex, and mission-critical programs developed within 49NORTH. This legacy reflects a record of delivery where engineering rigour, operational reliability, and national trust are non-negotiable.

49North Defence strengthens Canada’s sovereign defence capability by delivering integrated mission systems and multi-domain C4ISR integration, enabling trusted Canadian and coalition operations, assured interoperability, and sustained readiness.

Role:

The role of Operations Data Analyst reports to the Director, Mission Assurance and resides within the Administration function of the larger Programs & Operations Team of 49North, an MDA Space business. As an Operations Data Analyst, you will work with business stakeholders to realize business intelligence through structured data analysis, processing and visualization. This role also includes Process Specialist responsibilities, you will work with process stakeholders to define, realize (implement), deploy and maintain in-scope processes as well as administrate supporting systems, notably the 49North Business Process System (BPS). As an ISO 9001 certified Quality System and plans to implement Capability Maturity Model Integration (CMMI), you will help continuously improve select enterprise systems to meet local needs and assist in the deployment of OneMDA Corporate improvement initiatives.

Responsibilities:

Responsibilities of the Operations Data Analyst includes those associated with continual improvement as a Process Specialist. In terms of data analysis, two aspects are considered: business intelligence initiation and business intelligence realization.

Business Intelligence Initiation

Works with Business Leadership and performs the following:

Identifies the means to quantitatively or qualitatively support assessment of key business objectives and their corresponding Critical Success Factors through identification of Key Performance Indicators and associated metrics
Creates plans describing the bringing together of data sources, working with Corporate stakeholders (e.g. IT) as necessary

Business Intelligence Realization

Identifies and assesses data sources for suitability and takes actions to remediate data quality and integrity as necessary
Connects data sources in a way that enables collective analysis
Develops dashboards, reports and data visualizations that provide meaningful insights to performance
Performs analyses identifying trends, patterns, anomalies and opportunities for improvement
Provides and/or presents evidence-based data interpretations and recommendations

In terms of continual improvement, two aspects are considered: facilitating implementation and change initiatives and administrating supporting systems.

Implementation and Change Initiatives Facilitation

Sources of improvement efforts can include ongoing activities (e.g. maintaining the BPS), local business initiatives (e.g. implementing CMMI), and enabling the deployment of Corporate-sponsored OneMDA initiatives.

Collaborates with leaders and subject matter experts to understand business challenges and information needs
Administrates the identification, prioritization and effort reporting of process improvement initiatives
Assesses processes (e.g. preforms value stream mapping), including creating as-is and to-be depictions of process, to identify and eliminate inefficiencies, waste, and ineffectiveness
Facilitates discovery activities working with process stakeholders and subject matter experts
Creates/revises process descriptions (e.g. procedures) and associated process artifacts (e.g. forms, templates) and training materials

Supporting Systems Administration

Establishes and maintains the process improvement roadmap reflecting the priorities of Operational Excellence and, as applicable, upgrades to the content of the BPS
Maintains the BPS through the evaluation of process Change Requests (CRs) and administration of Change Control Board (CCB) meetings with Process Owners
Participates in the review of Lessons Learned reports to identify potential opportunities for improvement (OFIs)
Leads the disposition of OFI records
Serves as the local MS SharePoint administrator and maintains the BPS infrastructure and associated instructional information on use and administration of the BPS
Performs process change impact assessments for proposed or planned changes
Establishes and maintains a process improvement performance dashboard and periodically reports on process improvement performance

Requirements (experience/skills)

A two- or three-year accredited diploma or certificate program in data analysis
Minimum 2 years of experience in the definition, implementation, maintenance and administration of business processes
Working knowledge of and administrator-level hands-on experience with Power BI
Experience with database management systems and related query language, notably SQL
Microsoft SharePoint site-level administrator experience including HTML and Java scripting capabilities
Experience with a structured change implementation methodology as applied to business processes is required. Experience in process value-stream mapping is considered an asset
Willingness to extend one’s own technical capabilities through learning
Experience working within a quality management system or an ISO- or CMMI-certified workplace is considered an asset
Experience working with Enterprise Resource Planning (ERP) systems (e.g. Infor LN) is considered an asset
History of taking the initiative while diplomatically keeping leadership stakeholders informed along the way
Strong interpersonal skills, particularly in the areas of peer collaboration and teamwork; comfortable interfacing with the senior management team and able to ‘sell’ improvement initiatives
Proven communication skills with an ability to present to multiple stakeholder groups and achieve their buy-in for improvement initiatives

We’re a dream team of purpose-driven, collaborative and passionate people, and we are constantly looking for others to join 49North to ignite new and innovative approaches to problem-solving that push us forward.

Comments/Special Considerations:

Successful candidates must obtain and hold Canadian security clearance at the secret level, and pass security assessment for the Controlled Goods Program (CGP).

Benefits statement:

49North provides competitive compensation and benefits packages for its employees at all locations. As a team member of 49North, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; extended healthcare and flexible drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans; and an employee and family assistance program.

Equal opportunity statement:

49North is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us.

Accommodations

49North is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

#IND

The compensation range for this position is $75,000.00 - $102,000.00 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.

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More about this job

Responsibilities

The Operations Data Analyst will perform business intelligence analysis, data visualization, and process improvement to support organizational objectives. The role also involves administrating the Business Process System and facilitating change initiatives across the company.

Requirements

Candidates must possess a two- or three-year accredited diploma in data analysis and at least two years of experience in business process administration. Proficiency in Power BI, SQL, and SharePoint is required, along with the ability to obtain a secret-level security clearance.

Skills

Data analysis
Business intelligence
Process improvement
Power BI
SQL
SharePoint
HTML
Java scripting
Value stream mapping
Change management
Quality management systems
ERP systems
Data visualization
Process administration
Interpersonal skills
Communication skills

Benefits

Extended healthcare
Flexible drug plans
Dental benefits
Vision benefits
Disability income protection
Life insurance
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Operations Data Analyst
Business Intelligence
C4ISR
ISO 9001
CMMI
Power BI
SQL
SharePoint
HTML
Java scripting
Value Stream Mapping
ERP
Infor LN
Change Management
Quality Management System
Data Visualization
Process Improvement
KPI
Metrics
Security Clearance
Controlled Goods Program
Administration
Data Integrity
Dashboarding
Operational Excellence
Change Control Board
Lessons Learned
Process Mapping
Defence
MDA Space

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