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Added 16 mins ago
C
Business Development Manager, Inside Sales
CMLS
Calgary, AB
- Full-time
…CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise…
Added 46 mins ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 46 mins ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 46 mins ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Swan River, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
GO
Supervisor, Administrative Operations
Government of Yukon
Whitehorse, YT
- Full-time
The Finance, Systems and Administration branch of Executive Council Office (ECO) supports the department in a corporate services role, including provision and coordination of financial and…
Added 1 hour ago
GO
Banking Services Manager
Government of Yukon
Whitehorse, YT
- Full-time
The Financial Operations and Revenue Services division provides corporate financial services to the Government of Yukon. This includes the provision of financial systems, and process…
Added 1 hour ago
CC
Manager, Operating Room & Surgical Booking Services
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
As the Manager, Operating Room & Surgical Booking Services, you will provide operational and strategic leadership for one of the busiest and most dynamic clinical environments in the…
Added 1 hour ago
OI
Continuing Care Assistant (CCA) Program Manager
Oxford International
Halifax, NS
- $100,000 to $800,000 CAD / year
- Full-time
The Continuing Care Assistant (CCA) Program Manager, Halifax, is responsible for the overall operational leadership, growth, and successful delivery of Oxford International Education Group…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 1 hour ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 1 hour ago
NB
Manager Custody Operations & Controls
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Operations at National Bank Trust means playing a key role in the day-to-day execution and oversight of critical custody and investment operations. As a…
Added 2 hours ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…reception, and secretarial support to the CTU Medical Director, CTU Manager, and CTU Associate Manager. As a key point of contact for the unit, you will facilitate effective communication…
Added 2 hours ago
AH
Administrative Support V
Alberta Health Services
Red Deer, AB
- Temporary
…Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration…
Added 2 hours ago
AH
Administrative Support V
Alberta Health Services
Red Deer, AB
- Temporary
…Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration…
Added 2 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 3 hours ago
N
Department Manager, Administration
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes…
Added 3 hours ago
Land and Resource Coordinator
Amrize
Winnipeg, MB · Saskatoon, SK
…Resource Coordinator will work closely with the Land and Resource Manager and cross-functional teams and gain experience in land management, resource development, permitting, strategic…
Added 4 hours ago
L
Acting Retail Store Manager
Lovisa
Winnipeg, MB
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 4 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 6 hours ago
IH
Medical Office Manager
Infini Health
Calgary, AB
- Full-time
We are seeking a dedicated and experienced Medical Office Manager to oversee the efficient operations of our medical practice in Ontario. The ideal candidate will be responsible for…

7259b73c-68ed-4ba6-bf41-9557fa90640b

Service Manager

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Burnaby, BC.

PAY RANGE

The salary range for this position is between $100,000 - $120,000, plus bonus based on experience

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License and Passport with the ability to travel within Canada and US as needed for business meetings

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff management, customer retention, and financial performance. They ensure high-quality repairs, maintain service records, and foster a productive, safe work environment.

Requirements

Candidates must have at least three years of related experience and a high school diploma, with a preference for post-secondary or trade certification. Strong leadership, financial analysis skills, and technical knowledge of heavy-duty equipment are essential.

Skills

Service management
Leadership
Customer relations
Financial reporting
Budgeting
Heavy duty truck technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Teamwork
Communication
Business ethics
Conflict resolution
Safety compliance

Benefits

Extended Medical
Vision Care
Dental
Prescription Benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment Maintenance
Budgeting
Financial Reports
Customer Retention
Warranty
Staff Supervision
Productivity Tracking
Safety Compliance
Repair Orders
Technical Knowledge
Leadership
Inventory Management
Payroll Records
Customer Service
Operations Management

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