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Added 5 mins ago
MS
Scaffold Lead Hand
Matakana Scaffolding Inc
Burnaby, BC
- Full-time
As part of The Hazelwood Group, we offer the agility of a small team with the stability and backing of a larger organization. Learn more at matakanascaff.com and hazelwood.ca.
Added 5 mins ago
A
Product Manager (Bangkok-based)
Agoda
Toronto, ON
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…
Added 5 mins ago
ML
Health and Safety Manager
Maple Leaf Foods Inc
Bradford, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
Added 6 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
…infrastructure-related incidents and problems. This may include, from time to time participation in our SDM/Incident Management…
Added 21 mins ago
Q
FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
Qualcomm
Markham, ON
- Full-time
…mentorship, and meaningful work. By joining our team, you'll be part of a community that's pushing the boundaries of what's possible in AI, computing, and connectivity. With a global…
Added 21 mins ago
C
Accounts Receivable Clerk - Red River Co-op
Co-op
Winnipeg, MB
- Full-time
Red River Co-op is recruiting for the position of Accounts Receivable Clerk at our Head Office, located at 10 Prairie Way in Winnipeg, MB. This position reports to the Credit Manager.
Added 1 hour ago
KC
Pharmacy Manager / Licensee
Kenron Compounding Pharmacy
Calgary, AB
- $66 to $70 CAD / hour
- Full-time
…consistency, and operational alignment across the business. It is part of the Pharmacy Manager / Licensee role and is not a separate Regional Pharmacy Manager…
Added 1 hour ago
BS
Laundry Attendant
Bridgemans Services
Squamish, BC
- Contract
Reporting to the Operations Manager, responsibilities and essential job functions include, but are not limited to, the following:
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Leduc, AB
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 1 hour ago
A
Quality Assurance Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
In collaboration with other QA Leads and the Manager, QA Services, define overall quality standards, build test strategies, write detailed test plans, and provide guidance and mentorship to…
Added 1 hour ago
A
Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
This is a unique opportunity for anyone interested in being part of the fast-paced world of payments. As our next Product Manager, you use research and data to deeply understand and analyze…
Added 1 hour ago
W
Senior Project Manager
Worley
Edmonton, AB
- Full-time
We are currently recruiting for a Senior Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Edmonton, Alberta.
Added 1 hour ago
SC
chef de quart - Store# 29743, 2500 BLVD DES LAURENTIDES
Starbucks Coffee Company
Laval, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 17843, HWY 50 & HOPCROFT-BOLTON
Starbucks Coffee Company
Bolton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
Q
FY27 Intern - Camera Design Engineering Internship - Canada (12 or 16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
Q
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…mentorship, and meaningful work. By joining our team, you'll be part of a community that's pushing the boundaries of what's possible in AI, computing, and connectivity. With a global…
Added 1 hour ago
DC
CONSTRUCTION PROJECT MANAGER
D. Crupi & Sons Limited
Toronto, ON · Scarborough, ON
- Full-time
Acts as a resource for the Construction Manager by managing large, detailed time-consuming projects. Ensures all extras are recovered and production is maximized.
Added 1 hour ago
CO
Ski Lift Attendant(s) - Ski Hill
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 1 hour ago
C
Hot Food Clerk-Eagle Butte (Highway #1) Gas Bar
Co-op
Dunmore, AB
- Part-time
Reporting to the Gas Bar Manager, this position is responsible for preparing a variety of hot and cold food items; including sandwiches, subs, desserts, chicken, wedges, and pizza while…
Added 1 hour ago
C
Deli Clerk-Taber Food Store
Co-op
Taber, AB
- Part-time
Reporting to the Deli Manager, this position is responsible for preparing a variety of deli foods: including meats, salads, pizzas, and sandwiches - while delivering an exceptional customer…
Added 1 hour ago
C
Meat Clerk- Northlands Food Store
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Meat Manager, the successful candidate will play a key role in delivering outstanding customer service while assisting with the packaging, pricing, merchandising, and…
Added 1 hour ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
…do your best work, including flexible hours, generous paid time off, and a wellness allowance. You’ll also have the opportunity to share in our success through our employee share ownership…

7259b73c-68ed-4ba6-bf41-9557fa90640b

Service Manager

Burnaby, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Burnaby, BC.

PAY RANGE

The salary range for this position is between $100,000 - $120,000, plus bonus based on experience

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License and Passport with the ability to travel within Canada and US as needed for business meetings

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff management, customer retention, and financial performance. They ensure high-quality repairs, maintain service records, and foster a productive, safe work environment.

Requirements

Candidates must have at least three years of related experience and a high school diploma, with a preference for post-secondary or trade certification. Strong leadership, financial analysis skills, and technical knowledge of heavy-duty equipment are essential.

Skills

Service management
Leadership
Customer relations
Financial reporting
Budgeting
Heavy duty truck technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Teamwork
Communication
Business ethics
Conflict resolution
Safety compliance

Benefits

Extended Medical
Vision Care
Dental
Prescription Benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment Maintenance
Budgeting
Financial Reports
Customer Retention
Warranty
Staff Supervision
Productivity Tracking
Safety Compliance
Repair Orders
Technical Knowledge
Leadership
Inventory Management
Payroll Records
Customer Service
Operations Management

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