Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 25, 2026

Hiring at a glance

View jobs

Open jobs: 3,321
Employers: 656

Advertised starting pay

Average starting payCAD / hour: $18.84Across 443 listings
Average starting payCAD / year: $47,995Across 70 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%180 listings
On-site: 93%3,105 listings

Not specified: <1% (4 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (340), Shoppers Drug Mart (299).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 17 days ago
EV
Veterinary Assistant, Client Service Representative
Ethos Veterinary Health
Dartmouth, NS
- $20 to $24 USD / hour
- Full-time
Veterinary Assistant/Client Service Representative | $20–$24/hour
Added 17 days ago
B
Customer Service Representative
BMO
Kamloops, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 17 days ago
L
Customer Service Representative, Casual
LCBO
Windsor, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them,…
Added 17 days ago
Customer Service Representative
Circle of Care, Sinai Health
Toronto, ON
The Customer Services Representative is responsible for providing excellence in customer service to all customers who call Circle of Care. The job incumbent will respond to all telephone…
Added 17 days ago
GF
Customer Service Representative (Motivator) - Oakville Place
GoodLife Fitness
Oakville, ON
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 17 days ago
GP
Customer Service Representative
Genuine Parts Company
UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 17 days ago
AG
Customer Support Representative
ATCO Group
Bonnyville, AB
- Full-time
Added 17 days ago
C
Customer Service Representative Co-op, Investor Services Inc – Winter 2027
CIBC
Toronto, ON
- Full-time
Added 17 days ago
PA
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Quebec, QC
- Full-time
- Temporary
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you…
Added 17 days ago
Mail Clerk
Insurance Corporation of British Columbia
North Vancouver, BC
Added 17 days ago
FT
Customer Service - Customer Service Representative
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
Fastco is looking for a detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional customer support by addressing…
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 17 days ago
CC
Member Contact Centre Representative 1
Conexus Credit Union
Lloydminster, SK
- Full-time
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 17 days ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 17 days ago
Customer Service Representative
South Country Equipment
Weyburn, SK
Added 17 days ago
Customer Service Representative
South Country Equipment
Regina, SK
Added 17 days ago
F
Customer Service Representative
Finning
Edmonton, AB
- Full-time
We are looking for a Customer Service Representative to join our Edmonton team. In this role, you will be a key point of contact for customers, helping them find the right rental equipment…
Added 17 days ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Added 17 days ago
IG
Bilingual Customer Service Representative
Insight Global
Quebec, QC
- Contract
Insight Global is looking for a Bilingual Service Representative to support one of Canada's largest Banks for an on-site 6-month contract. This role focuses on day‑to‑day deposit and…
Added 17 days ago
WC
Customer Service Representative: Waste Hauling Services
Waste Connections of Canada
Ajax, ON
- Full-time
Added 17 days ago
Post Office - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Bedford, NS
Added 17 days ago
LC
Customer Service Clerk Part Time Day
Loblaw Companies Limited
Stephenville, NL
- Part-time
Added 17 days ago
GF
Customer Service Representative (Motivator) - Newmarket York Town Square
GoodLife Fitness
Newmarket, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 17 days ago
PC
Customer Service Representative - Technical Service
Patterson Companies, Inc.
Montreal, QC · QC - Montreal - Dental Canada
- Full-time
As a Customer Service Representative - Technical Service for P

Closed listing

7shifts

Customer Support Representative

Saskatoon, SK, Canada

The base compensation range for this position is CAD $50,000 - CAD $75,000.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The base compensation range for this position is CAD $50,000 - CAD $75,000.
Experience: 1-2 years of experience in a technical customer support role (or similar)
Posting language: English
Posted: Jul 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As the Customer Support Representative at 7shifts, you’ll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point of contact for customers via chat, email, and phone, you’ll provide personalized, empathetic, and solution-focused support and serve as a key contributor to the success of 7shifts.

We’re not actively hiring for this role right now, but we hire for it often. If you’re interested, we encourage you to apply so we can keep you in mind for future openings. We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving, and encourage candidates from all backgrounds to apply.

We are currently offering two different shifts during the week, Sunday to Thursday and Tuesday to Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What you’ll do:

Act as the first point of contact with 7shifts customers via chat, email, and phone channels to effectively troubleshoot and problem-solve concerns
Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential
Identify new ways customers can benefit from the product, understanding their business challenges and finding creative solutions to their problems
Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams
Collaborate closely with the Support team by actively participating in team meetings and discussions

What you bring:

1-2 years of experience in a technical customer support role (or similar)
Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions
The ability to learn quickly and stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
Curiosity to learn and tackle new challenges, with a commitment to owning customer interactions - ensuring thorough investigation, effective troubleshooting, clear communication, and proactive education for both customers and internal teams
The ability to understand the customers’ perspective and address their needs with empathy and efficiency

It’d be even cooler if you had:

Experience working in the Support function of a SaaS company
Experience supporting a US Payroll software
Experience working in the restaurant industry
Fluency in Spanish or French

Compensation

The base compensation range for this position is CAD $50,000 - CAD $75,000. This range reflects the full growth path for the role, from building core skills, to accomplished performance, through to role mastery. For this role, we typically target the building core skills level when hiring externally. At this level, individuals are developing foundational skills, building confidence through hands-on experience, and learning how to consistently deliver impact in the role.

Compensation at 7shifts is performance and growth driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!

Our privacy policy can be found here.

About employer

More about this job

Responsibilities

Act as the first point of contact for customers via chat, email, and phone to troubleshoot issues and provide product education. Identify software bugs and collaborate with internal teams to improve the customer experience and product value.

Requirements

Requires 1-2 years of experience in technical customer support with strong communication skills and the ability to troubleshoot web and mobile apps. Experience in SaaS, US Payroll software, or the restaurant industry is considered a plus.

Skills

Technical Customer Support
Troubleshooting
Written Communication
Verbal Communication
Problem Solving
Product Training
Attention To Detail
SaaS Support
Payroll Software Support
Spanish Fluency
French Fluency

Benefits

Health Insurance
Dental Insurance
Lifestyle Spending Accounts
Parental Leave Program
Flexible Vacation Policy
Equity
Home Office Setup
Professional Coaching
Development Planning

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Support
Payroll Software
Restaurant Industry
Technical Support
Troubleshooting
Product Training
CRM
Mobile Apps
Web Apps
Customer Retention
Bug Reporting

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