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Added 1 min ago
WP
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Support the creation, management, and publishing of staff schedules for Box Office operations, event days, and seasonal requirements under the direction of the Assistant Manager.
Added 1 min ago
B
Gestionnaire de territoire bilingue - Intervention Périphériqu (contract 12 mois)
BD
Montreal, QC · Quebec, QC · CAN Quebec - Galilee
- Full-time
Reporting to the National Sales Manager, the successful candidate will be based in Montreal or surrounding
Added 1 min ago
A
Consulting Manager - Utilities Customer Experience and Transformation
Accenture
Montreal, QC
- Full-time
Accenture’s Utilities Industry and Enterprise group is seeking a Management Consultant Manager, Utilities, to help shape the next chapter of our Utilities Customer practice in Canada. This…
Added 1 min ago
R
Manager, Complex Property Tax
Ryan
Calgary, AB
- Full-time
The Property Tax Manager ("Manager") oversees a team of Senior Consultants/Consultants to deliver property tax consulting services for assigned clients. The Manager maintains existing…
Added 15 mins ago
SA
Assistant Restaurant Manager
SSP America
Dorval, QC
- Full-time
Join our team as an Assistant Restaurant Manager in the Montreal Trudeau Airport!
Added 16 mins ago
MC
Business Transformation Project Manager
Menasha Corporation
Brampton, ON · MPC Brampton Omnihub Plant
- Full-time
The Project Manager, Business Transformation supports the delivery of enterprise business transformation initiatives within the Business Transformation team’s Enterprise Project Management…
Added 16 mins ago
C&
Assistant Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
Under the strategic direction of the Facilities Manager, the Assistant Facilities Manager plays a pivotal role in ensuring the seamless operation of a designated facility, portfolio of…
Added 31 mins ago
WF
IT Manager, Maintenance and Procurement Systems
West Fraser
Quesnel, BC · Vancouver, BC
- Full-time
We are seeking an IT Manager, Maintenance and Procurement Systems, to lead the enterprise technologies that support our operations, maintenance management, reliability, and procurement…
Added 31 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets. It offers financial planning and investment services to over…
Added 31 mins ago
OR
Bilingual Wireless Retail Manager - Bathurst
OSL Retail Services Inc
Bathurst, NB
- Other
…growing. That’s why we’re looking for a results-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer…
Added 31 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 46 mins ago
WC
(CAN) Manager, Specialty Compliance and Ethics - IF– Level II Testing & Monitoring
Walmart Canada
Mississauga, ON
- Full-time
As the Manager, Specialty Compliance and Ethics - Level II Testing & Monitoring, you will primarily monitor compliance with the U.S. Foreign Corrupt Practices Act (FCPA) and Canadian…
Added 46 mins ago
AH
Physiotherapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…physical function and independence in development, disease, disability, chronic conditions, illness and functional decline. You will provide intervention (i.e. prevention, triage,…
Added 46 mins ago
OO
Financial Accounting, Reporting, and Systems Analyst, Financial Analyst
Office of the Superintendent of Financial Institutions Canada
Ottawa, ON · Toronto, ON
- Full-time
Reporting to the Manager, Financial Accounting and External reporting, the Financial Accounting, Reporting and Systems Analyst supports financial accounting, reporting, and financial…
Added 46 mins ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
The Managing Director (MD) Private Pension Plans is responsible for the effective management of people, resources, supervisory frameworks, processes and systems supporting the oversight of…
Added 46 mins ago
P
Retail Supervisor- Full Time
PUMA
Niagara-on-the-Lake, ON · Outlet Niagara on the Lake
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 1 hour ago
MG
Accounting Manager
Mikisew Group
Enoch, AB
- Full-time
Mikisew Group is hiring a full-time Accounting Manager to join our team and play a key role in preparing and reviewing budgeting, forecasting, and reporting processes for 10+ companies,…
Added 1 hour ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 1 hour ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
…principles. The Operational Excellence Analyst reports to the Manager of Business Innovation and will be based at the Markham Head…
Added 1 hour ago
P
Customer Experience Guide - Seasonal
Patagonia
Toronto, ON
- Part-time
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Added 1 hour ago
P
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback and assist in conflict management.
Added 1 hour ago
E
Senior Project Manager IT - SaaS
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Senior Project Manager IT - SaaS reports to the AVP, Product Management and works closely with multiple product team and 3 other AVP. The incumbent will ensure that the projects…
Added 1 hour ago
A
Customer Success Manager
Amadeus
Ottawa, ON
- Full-time
As a Customer Success Manager (CSM), you will own the post-sales customer lifecycle for a portfolio of airline customers. You will be responsible for driving solution adoption, customer…
Added 1 hour ago
S
Bilingual Talent Acquisition Partner, Retail (Contract)
sephora.com
Montreal, QC
- Full-time
…strategies, recruitment events, and talent planning. Reporting to the Manager, Talent Acquisition, this is an exciting opportunity to make a meaningful impact on a growing business while…
Added 1 hour ago
S
Assistant Planner
sephora.com
Toronto, ON
- Full-time
Consult with the Planning Manager to ensure appropriate WOS levels, work with brands on ETA for back in-stock, and communicate with the leader

A.C. Americas

ERP & Data Analyst (on-site)

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Role & Responsibilities

The ERP & Data Analyst keeps our Acumatica ERP running smoothly day to day and turns ERP data into clear, reliable reporting for the business. You'll be the first point of contact for ERP requests, managing user tickets through our helpdesk system, troubleshooting and resolving issues, and building our Acumatica knowledge base. You'll also create the reports, Generic Inquiries and dashboards our teams rely on, and deliver analysis that helps management make better decisions. If you enjoy solving problems for people and digging into data to find the story behind the numbers, we want to hear from you.

ERP Administration & User Support

Serve as the first point of contact for Acumatica users across A.C. Americas® and its sister companies, managing requests through our helpdesk ticketing system.
Troubleshoot system and process issues, identify root causes, and escalate to our Acumatica partner when needed.
Track and document all tickets through to resolution.
Maintain user accounts, roles, access rights and security settings.
Maintain system configuration, workflows and master data settings as business needs change.
Assist with Acumatica customizations and integrations, including API and OData connections.
Test system updates, upgrades and customizations before release.
Assist with data imports and mass updates, ensuring data integrity across customer, vendor, item and pricing records.

Knowledge Base & Training

Build and maintain our Acumatica knowledge base, including process guides, how-to articles and FAQs.
Use ticket trends to spot recurring issues and create content or training that prevents them.
Train employees individually or in groups on system processes and best practices.

Reporting & Analytics

Build, edit and maintain Generic Inquiries, Report Designer reports, dashboards and KPIs in Acumatica.
Develop Excel-based financial and operational reports using ERP-connected reporting tools.
Extract data from Acumatica using Generic Inquiries, OData and APIs for reporting and analysis.
Analyze sales, margin, inventory, purchasing and service data, and present clear findings to management.
Prepare regular and ad-hoc reports supporting month-end, inventory and sales performance reviews.
Standardize existing reports so that each metric has one trusted version.
Support reporting between Acumatica, our CRM and other business systems.

Qualifications & Education Requirements

Post-secondary degree or diploma in Information Systems, Business Analytics or a related field
2+ years of experience in ERP support, systems analyst or data analyst roles; helpdesk ticketing experience preferred
Hands-on Acumatica experience strongly preferred (comparable ERP experience will be considered)
Experience building Generic Inquiries, reports and dashboards
Advanced Excel skills and working knowledge of SQL
Strong analytical, communication and customer-service skills
Assets: Acumatica customization, APIs/OData, data visualization tools, ERP reporting tools and CRM platforms

The Perks

Annual Performance Bonus (pro-rated for your first year)
Monthly Company Lunch
Paid Time Off
Dental Care
Extended Health Care
Life Insurance
Employee Assistance Program
On-site Gym
On-site Parking
Casual Dress Policy
Fantastic Coworkers

At A.C. Americas®, we have a long-standing focus on diversity, equity and inclusion because we are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

This position is to fill a vacancy and offers competitive compensation starting at $65,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as an ERP & Data Analyst, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

What are your salary expectations for this role?
How many years of hands-on Acumatica experience do you have?
Do you have experience managing user tickets in a helpdesk system?
Do you have experience with Acumatica customization, APIs or OData?

Experience:

ERP support: 2 years (required)

Work Location: In person

Reports to: ERP and Data Manager

To be considered for this position, please be sure to:

Complete this survey: https://go.cultureindex.com/p/4D8iseG6AaWgMCeTfDhm
Attach a copy of your resume to the completed survey and indicate the position you are applying for
Resumes will not be reviewed through Indeed or LinkedIn

Apply About employer

More about this job

Responsibilities

Administer and support Acumatica ERP, manage user tickets and access, troubleshoot issues, maintain system configuration and data, and develop knowledge-base and training materials. Build and standardize reports, inquiries, dashboards, and KPIs; analyze business data and deliver findings to management.

Requirements

Requires a post-secondary degree or diploma in Information Systems, Business Analytics, or a related field, plus at least two years of ERP support, systems analyst, or data analyst experience. Acumatica experience is strongly preferred, along with experience building inquiries, reports, and dashboards, advanced Excel, working knowledge of SQL, and strong analytical, communication, and customer-service skills.

Skills

Acumatica ERP Administration
ERP User Support
Helpdesk Ticket Management
Generic Inquiries
Report Designer
Dashboard Development
Advanced Excel
SQL
Data Analysis
API Integrations
OData
ERP Customization
Data Integrity
User Training
Root Cause Analysis
CRM Reporting

Benefits

Annual Performance Bonus
Monthly Company Lunch
Paid Time Off
Dental Care
Extended Health Care
Life Insurance
Employee Assistance Program
On-Site Gym
On-Site Parking
Casual Dress
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Acumatica
ERP
Helpdesk Ticketing System
Generic Inquiries
Report Designer
Dashboards
KPIs
Microsoft Excel
SQL
APIs
OData
CRM
ERP Customization
Data Imports
Master Data
Data Integrity
User Accounts
Access Rights
Security Settings
System Configuration
Workflows
Knowledge Base
User Training
Sales Analysis
Margin Analysis
Inventory Analysis
Purchasing Analysis
Service Data
Month-End Reporting
Data Visualization

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