Immigration caseworker

Company Description A.G.S. Immigration Services Inc. is a Canadian immigration consultancy based in Mississauga, Ontario, providing strategic and transparent guidance to individuals, foreign workers, and families worldwide. The firm is led by a licensed Regulated Canadian Immigration Consultant (RCIC-IRB) with over five years of experience, specializing in complex IRCC policies and approval strategies. Core services include permanent residency pathways such as Express Entry and Provincial Nominee Programs, temporary residence options like work and study permits, and family sponsorship applications. The consultancy also handles complex cases, appeals, and tribunal matters with unrestricted representation before immigration authorities. A.G.S. Immigration Services Inc. focuses on clear communication, full licensing compliance, and tailored legal strategies aligned with clients’ long-term goals in Canada.

Role Description The Immigration Caseworker will provide day-to-day support on client immigration files, including document collection, case preparation, and application drafting under the supervision of the RCIC-IRB. Responsibilities include maintaining accurate client records, tracking application timelines, and communicating with clients to clarify requirements, request additional information, and provide status updates. The role involves conducting research on IRCC programs and policy changes, preparing supporting documentation for permanent and temporary residence, family sponsorships, and appeals, and ensuring all submissions meet regulatory and procedural standards. The caseworker will coordinate with internal and external stakeholders as needed, contribute to process improvements, and help maintain high levels of service quality and compliance. This is a full-time, on-site role located in Canada.

Qualifications

• Strong case management and administrative skills, including accurate data entry, file organization, and documentation control.
• Excellent written and verbal communication skills for drafting correspondence, explaining processes to clients, and preparing clear application narratives.
• Ability to research and interpret IRCC policies, program requirements, and regulatory updates, with attention to detail and analytical thinking.
• Customer service and interpersonal skills to support clients from diverse backgrounds with professionalism, empathy, and cultural sensitivity.
• Proficiency with standard office software, case management tools, and secure digital document handling.
• Post-secondary education in law, immigration studies, public administration, or a related field is an asset.
• Prior experience in immigration consulting, legal services, or a regulated professional environment is preferred.
• Knowledge of Canadian immigration programs (Express Entry, PNP, work and study permits, family sponsorship) is considered an advantage.
• Ability to work on-site in Canada, manage multiple files simultaneously, and meet deadlines in a fast-paced, compliance-driven setting.