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A&W Canada

Assistant Manager

Belleville, ON, Canada

Apply on workstream.us About employer

Applications open in a new tab.

Job details

Apply by: Jan 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Basic function

The Assistant Manager is responsible for generating performance in a freestanding restaurant that exceeds guest expectations while maintaining operating standards, achieving financial results, and developing an outstanding team.

Reporting

This position reports to the Franchisee/Owner. The restaurant’s Supervisors report directly to this position, as well as all hourly paid employees.

Nature and scope of position

The Assistant Manager has some decision-making authority over all areas of the restaurant’s day-to-day operations with the exception of local purchasing and local advertising.

The following actions require the approval of the Franchisee/Owner:

Promotion of Shift Supervisors
Salary reviews
Expenditures over plan
Single expenditures in repairs and maintenance over $500

Hiring or promotion of candidates requires two levels of approval.

Key internal relationships include:

Other members of the management team (to integrate ideas and efforts)
Business Manager (for brand compliance reports)
Payroll
Corporate Services

Key external relationships include:

Guests
Suppliers
Representatives of the health and safety board, fire department, and labour board

Required knowledge, skills, and abilities

Ability to manage and lead a large, diverse, and guest-focused team in a high-volume business environment in which an excellent working climate is key
Ability to read and understand financial statements
Proven ability to resolve problems, innovate, and implement change to ensure the success of the business
Proficiency in selecting, training, and developing people
Valid driver’s licence and regular access to a car
Desired qualifications Ideally, candidates for this position would have a post-secondary degree in business or the equivalent business experience. Principal accountabilities

Human resources

Develop and maintain a safe, healthy, and motivating work environment through high personal standards of integrity and effective communication
Effectively manage the restaurant team by utilizing best practices in recruitment, selection, training, delegation, coaching, performance reviews, and development of promotable staff
Build an outstanding working climate where responsibilities are shared, problems are resolved, members are motivated, and results are owned by individuals and the group. This outcome is made possible through the application of company policies and procedures.

Guests

Maintain the company’s guest service standards, including quick and friendly service, consistently high-quality food products, and cleanliness of the restaurant
Develop the company’s profile and reputation within the local trading area by building outstanding relationships with guests and business neighbours
Earn respect as an employer in order to gain long-term net sales growth and attract high- caliber employees

Financial results

Manage all aspects of the restaurant’s profitability, including setting and achieving the annual profit plan
Manage all variable and fixed costs and fixed assets associated with restaurant operation
Adhere strictly to established practices and procedures for the handling of cash in the restaurant and deposits of cash/receipts to the bank
With the Franchisee/Owner, develop annually a mutually-agreed set of performance objectives
Manage all restaurant administration systems, ensuring the accurate reporting of data and retention of records

Operations

Achieve the optimal balance of results among food quality, speed of service, cleanliness of the restaurant, and high profit
Execute new “best operating practices” in the restaurant

Marketing

Execute national promotions in a way that delights guests, builds trial, and maximizes profits

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community, and environment. Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Apply on workstream.us About employer

More about this job

Responsibilities

The Assistant Manager at A&W Canada will lead and develop the restaurant team, keep guest service and food standards high, manage costs and the annual profit plan, and run day-to-day restaurant operations and promotions.

Requirements

Candidates need proven experience leading a busy, diverse team, the ability to read financial statements, strong problem-solving skills, and a valid driver's licence with regular access to a car. A post-secondary degree in business or equivalent business experience is preferred.

Skills

Team leadership
Staff recruitment and selection
Training and coaching
Performance reviews
Financial statement analysis
Budget and profit planning
Cost control
Cash handling procedures
Guest service
Food quality control
Health and safety compliance
Problem solving
Change implementation
Marketing promotion execution
Restaurant administration and record keeping
Conflict resolution
Communication
Delegation

Keywords

assistant manager
restaurant manager
quick service restaurant
fast food
food service management
team leadership
staff training
scheduling
financial statements
profit and loss
cost control
inventory
guest service
health and safety
P&L
restaurant operations
franchise
hospitality management
supervisor
employee development

Seniority

Mid level

Licences and certifications

Driver's licence

Tools

Languages

English

Fields of study

Business

Own vehicle

Yes

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Work requirements

Jobs in Canada