Retail Sales Representative
- Milton, ON, Canada
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Job details
- Posting language
- English
Original job description
Main Responsibilities of a Retail Sales Representative:
- Greeting and assisting customers
- Keeping the selling floor stocked and organized
- Upselling and cross-selling
Retail Sales Representative Job Description:
We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.
A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.
A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.
Responsibilities of a Retail Sales Representative:
- Greeting customers
- Helping customers find what they are looking for
- Introducing customers to new products
- Informing customers about sales, discounts, and promotions
- Upselling and cross-selling products when appropriate
- Answering questions about products or services
- Stocking and organizing product racks
- Handling returns
- Coordinating with team members for outstanding customer service
Retail Sales Representative JobRequirements:
- High school degree or equivalent
- BS degree in marketing or related field is a plus
- Experience as a retail sales representative or similar role is a plus
- Familiarity with visual merchandising
- Ability to stock and restock shelves
- Strong communication skills
- Excellent problem-solving skills
- Good organization skills
- Positive and friendly attitude
- Ability to successfully work in a team
Work schedule
- 8 hour shift
- Weekend availability
- Holidays
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
More about this job
Responsibilities
The Retail Sales Representative at A&W Canada will greet and help customers, explain products, promotions and discounts, and handle returns. They will also keep shelves and product racks stocked and organized.
Requirements
Candidates need a high school diploma or equivalent, strong communication and problem-solving skills, and good organization skills. A positive, friendly attitude and the ability to work in a team are essential; retail experience and a marketing degree are assets.
Skills
- Customer service
- Upselling
- Cross-selling
- Product knowledge
- Visual merchandising
- Shelf stocking
- Returns handling
- Communication
- Problem-solving
- Organization
- Teamwork
- Complaint handling
- Promotions and discounts
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
Categories
- Retail
- Sales
- Customer Service & Support
- Food & Beverage
Keywords
- retail sales
- sales representative
- customer service
- visual merchandising
- stocking
- upselling
- cross-selling
- merchandising
- returns handling
- retail associate
- sales associate
- customer experience
- product knowledge
- team member
- shelf stocking
- promotions
Seniority
Entry level
Perks
- Employee discount
- Paid training
Fields of study
- Marketing