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A&W Restaurants

Restaurant Assistant Manager

Victoria, BC, Canada

Compensation: $45,000 per annum Potential Compensation: $50,975 per annum · Full-time

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Job details

Pay: Compensation: $45,000 per annum Potential Compensation: $50,975 per annum
Job type: Full-time
Apply by: Jan 27, 2027
Experience: Experience: 5 years experience in Restaurant Management within the previous 10 years.
Posting language: English
Posted: Oct 29, 2026

Original job description

A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.

Compensation: $45,000 per annum
Potential Compensation: $50,975 per annum

Hours Per Week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 5 years experience in Restaurant Management within the previous 10 years.

Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, cell phone allowance, potential bonus of 7.5% of salary, and AD&D, along with an optional, employee‑contributed Group RRSP.

The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.

Role

The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.

The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards.

Responsibilities

Operations

Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Assist in reviewing weekly P&L statements and managing food, labour, and operational costs.
Maintain A&W operational standards and participate in reviews and improvement initiatives.
Ensure compliance with WorkSafeBC, public health, and ESA requirements.
Assist with staff scheduling and oversee shift deployment.
Support maintenance of equipment and facility systems, and coordinate repairs.
Promote team engagement and a positive workplace climate.
Ensure compliance with sanitation, hygiene, and food-handling practices.

Human Resources

Recruit and train hourly staff; support supervisory hiring.
Address performance issues and participate in discipline as needed.
Mentor staff for future leadership roles.
Lead team meetings when delegated and support communication.
Ensure payroll and scheduling compliance with provincial standards.
Promote a safe and motivating work environment.
Document and report critical incidents.
Assist with Health & Safety meetings and follow‑up on corrective actions.
Maintain knowledge of HR policies and enforce them consistently.

Financial

Assist with daily, weekly, and period-end accounting tasks.
Support inventory control, ordering, waste tracking, and cost management.
Apply cash, food, and labour cost control practices.
Help achieve profitability through cost control and efficiency.
Support accurate sales forecasting and strategies to meet targets.
Monitor revenues and support adjustments when necessary.

Customer Service

Maintain high standards of cleanliness, sanitation, and food safety.
Ensure high‑quality guest service through effective staff positioning.
Assist with local store marketing activities.
Address guest concerns using the service recovery program.
Ensure team appearance and conduct meet A&W standards.
Monitor guest satisfaction metrics and support improvements.
Resolve customer issues and ensure compliance with health and safety rules.

Qualifications & Requirements

Strong interpersonal and leadership skills with supervisory experience.
Proficiency in all restaurant operational positions.
Knowledge of Restaurant Operating Systems and Standards.
Interest in developing and supporting team members.
Ability to perform basic accounting and administrative duties.
FOODSAFE Level 1 required; Level 2 preferred.
Basic or Intermediate First Aid certification.
High school diploma or equivalent; hospitality training preferred.
Proficiency with POS systems, Windows 11, and MS365 Business.

Competencies

Leadership & People Development
Operational Expertise
Financial Insight
Customer Focus
Decision-Making
Communication Skills
Problem-Solving

Working Conditions

Fast-paced food service environment.
Standing for extended periods; occasional lifting up to 25 lbs.
Repetitive motion and lateral stepping.
Flexible availability including evenings, weekends, holidays.
Responsible for full restaurant oversight during operating hours.

Posted: October 20, 2026

How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
• Online: https://mcmurraygroupofcompanies.applytojob.com
• In person at the restaurant location
• By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6

If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.

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More about this job

Responsibilities

The Assistant Manager supports the Manager in overseeing daily restaurant operations, including staff supervision, financial performance, and guest satisfaction. They ensure compliance with food safety, health regulations, and company standards while fostering a positive team environment.

Requirements

Candidates must have at least 5 years of restaurant management experience and a high school diploma or equivalent. Proficiency in POS systems, MS365, and possession of FOODSAFE Level 1 certification are required.

Skills

Restaurant management
Staff supervision
Financial reporting
Inventory control
Food safety
Customer service
Scheduling
Leadership
Conflict resolution
POS systems
MS365 Business
Operational standards
Training
Cost control
Health and safety compliance

Benefits

Medical benefit plan
Dental benefit plan
Pharmaceuticals
Hospital care
Paramedical services
Medical equipment
Travel coverage
Vision care
Basic life insurance
Optional life insurance
Cell phone allowance
Performance bonus
AD&D insurance
Group RRSP

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
A&W Restaurants
Operations
P&L Statements
WorkSafeBC
FOODSAFE
First Aid
POS Systems
Windows 11
MS365 Business
Inventory Control
Staff Scheduling
Customer Service
Human Resources
Financial Performance
Food Safety
Sanitation
Team Leadership
Hospitality
Recruitment

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