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Aarorn Technologies Inc

Production Support Engineer

Toronto, ON, Canada

$55 CAD / hour · Contract

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Job details

Pay: $55 CAD / hour
Job type: Contract
Apply by: Apr 26, 2027
Experience: 10+ Years experience in production support handling Prod incidents.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Title: Production Support Engineer

Location: Toronto, ON (4x onsite a week)

Employment Type: Contract

Pay Rate: CAD$55/HR INC

Interview Type: Face 2 Face (Onsite Interview Only)

We are looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below :-

Monitoring And Alerting

Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Incident Response

Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation

Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Infrastructure Management

Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning

Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering

Develop and maintain processes for deploying software updates and releases.

Collaboration

Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation

Maintain clear and concise documentation of systems, processes, and procedures.

Continuous Improvement

Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills And Qualifications

Cloud Platform (OCP)

10+ Years experience in production support handling Prod incidents.

Excellent knowledge of OCP with command line.

Monitoring tools (Dynatrace)

Operating System (Windows, Linux)

Scripting (Shell Scripting, Python, Power Shell)

Database (SQL database management, MongoDB)

Container Services (Kubernetes)

Disaster Recovery Planning and execution

Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

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More about this job

Responsibilities

Monitor production systems, respond to incidents and outages, and maintain infrastructure to ensure service reliability and availability. Automate operational tasks, support releases and capacity planning, document procedures, and collaborate with developers and operations teams to continuously improve system performance.

Requirements

Requires 10+ years of production support experience handling production incidents, with strong command-line knowledge of OCP and experience with Dynatrace, Windows, and Linux. Candidates should also have scripting experience with Shell, Python, or PowerShell, database experience with SQL and MongoDB, Kubernetes knowledge, and disaster recovery planning and execution experience.

Skills

Production Support
Incident Response
OpenShift Container Platform (OCP)
Dynatrace
Windows
Linux
Shell Scripting
Python
PowerShell
SQL
MongoDB
Kubernetes
Monitoring and Alerting
Automation
Disaster Recovery

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Production Incidents
Monitoring
Alerting
Incident Response
OpenShift Container Platform (OCP)
Dynatrace
Windows
Linux
Shell Scripting
Python
PowerShell
SQL Database Management
MongoDB
Kubernetes
Automation
Infrastructure Management
Capacity Planning
Release Engineering
Disaster Recovery
System Reliability
Service Availability
Commercial Line Of Business

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Jobs in Canada

Technical Specialist, Techna

Crowd Simulation Supervisor

Production Support Engineer

Python Developer with AI Experience

Cloud Automation & DevOps Engineer

Senior DevSecOps Engineer