Hoisting Service Engineer
- Montreal, QC, Canada
- Saint-Laurent, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Diploma or degree in Electrical Technology, Electrical Engineering, or a related field, with at least 5 years of experience supporting industrial systems.
- Posting language
- English
- Posted
Original job description
Your Role And Responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
The work model for the role is: hybrid
This role is contributing to the Automation Process Industries, Mining and Materials in Montreal, QC, Canada.
You will be mainly accountable for:
- Deliver field service activities safely, efficiently, and in line with customer expectation's.
- Troubleshoot, diagnose, and resolve complex technical issues on hoisting and industrial equipment.
- Plan and prepare service work, ensuring the availability of required materials, parts, and tools.
- Build strong customer relationships by providing excellent service and clear communication throughout project execution.
- Identify opportunities to improve equipment performance, reliability, and customer operation's
- Lead and promote Health, Safety, and Environment (HSE) compliance at customer sites.
- Support business growth by identifying service and upgrade opportunities within the installed base.
- Coach and provide technical guidance to technicians, engineers, and customers, while supporting training and certification activities.
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications For The Role
- Diploma or degree in Electrical Technology, Electrical Engineering, or a related field, with at least 5 years of experience supporting industrial systems.
- Experience with mine hoist systems is considered a strong asset.
- Strong customer focus, communication, and interpersonal skills, with the ability to build effective relationships and deliver technical reports and presentations.
- Demonstrated leadership, organizational, and problem-solving skills in a fast-paced, multi-disciplinary service environment.
- Valid driver's license and passport, with the ability to travel within Canada, the United States, Mexico, and internationally as required.
What’s in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
More About us
ABB's Mining & Material team delivers solutions and services ensuring our customers get the most out of their investment. Our Mining & Material solutions help improve safety and productivity of the mines while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address our customers’ challenges and opportunities.Our Mining & Material Service Team supports customers on ABB systems and solutions throughout North America. Our customers operate 24x7 and rely on ABB to support from installation and initial start-up, through to life-cycle services to maximize the availability of the solutions provided by ABB and optimize their operations.
Our benefits
Competitive, comprehensive, and crafted with you in mind. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $92,625 and $135,850 annually and is bonus eligible.
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
Employment Equity & Inclusion Statement (Canada)
ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:
- Women
- Indigenous Peoples
- Members of visible minorities
- Persons with disabilities
More about this job
Responsibilities
Perform safe and efficient field service, troubleshooting, diagnostics, and repairs on hoisting and industrial equipment, while planning work and ensuring required materials and tools are available. Build customer relationships, identify equipment improvement and service opportunities, promote HSE compliance, and provide technical guidance and training.
Requirements
A diploma or degree in electrical technology, electrical engineering, or a related field and at least five years of experience supporting industrial systems are required; mine hoist experience is a strong asset. Candidates should have strong customer communication, leadership, organizational, and problem-solving skills, plus a valid driver's license and passport and the ability to travel internationally.
Skills
- Field Service
- Hoisting Systems
- Industrial Equipment
- Troubleshooting
- Technical Diagnostics
- Equipment Repair
- Customer Service
- Service Planning
- Health, Safety, And Environment Compliance
- Equipment Performance Improvement
- Reliability Improvement
- Technical Reporting
- Technical Presentations
- Leadership
- Technician Coaching
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Customer Service & Support
- Management & Leadership
- Manufacturing
- Security & Safety
Keywords
- ABB
- Automation Process Industries
- Mining And Materials
- Mine Hoist Systems
- Hoisting Equipment
- Industrial Systems
- Field Service
- Service Work
- Troubleshooting
- Technical Diagnostics
- Equipment Repair
- Installed Base
- System Performance
- Operational Performance
- Service Planning
- Parts And Materials
- Customer Service
- Customer Relationships
- Health, Safety, And Environment
- HSE Compliance
- Equipment Reliability
- Service Opportunities
- Upgrade Opportunities
- Technical Reports
- Technical Presentations
- Technician Training
- Certification
- Electrical Technology
- Electrical Engineering
- International Travel