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Added 28 mins ago
SF
Sales Development Representative
Safe Fleet
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- Full-time
At least 1 year of previous experience in sales or customer service (not retail)
Added 42 mins ago
OH
Olathe-Bariatric and General Surgery - Patient Service Representative
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- Full-time
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point…
Added 42 mins ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
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- Full-time
Experience analyzing financial statements and assessing customer creditworthiness.
Added 42 mins ago
HR
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- Full-time
Liaise with the customer’s quality representative during bids and contract execution
Added 42 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the…
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- Full-time
Liaise with the customer’s quality representative during bids and contract execution
Added 42 mins ago
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Project Coordinator
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Toronto, ON
- Full-time
Posséder de 1 à 3 ans d’expérience en coordination ou en gestion de projets
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CC
Sales Representative - Facility Services
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Langley (District), BC · Langley, BC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 58 mins ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
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Montreal, QC
- Full-time
Expérience de travail dans un centre d’appels, en service à la clientèle ou dans le commerce de détail requise. Deux ans d’expérience minimum au sein d’une équipe de service à la clientèle…
Added 58 mins ago
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La Crête, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
TR
guest service representative
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Account Manager / Outside Sales - Aftermarket Heavy Duty Truck Parts
Crane Carrier (Canada) Limited
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Company culture grounded in customer service and values its people
Added 1 hour ago
CW
Service Technician - Hybrid Role
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $30 to $38 CAD / hour
- Full-time
…company’s recent growth, Cascadia is on the lookout for a Technical Customer Service Representative to support sales, project management and client service…
Added 1 hour ago
W
Business Development Representative
Workwolf
Montreal, QC
- Full-time
As a Business Development Representative, your primary focus will be developing new business within an assigned territory. This is a hunter-style sales role where you will prospect, build…
Added 1 hour ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 to $23 CAD / hour
- Contract
The Customer Service Representative acts as the primary liaison between customers and site operational teams, ensuring a strong balance between customer requirements and operational needs.…
Added 1 hour ago
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Merchandising Execution Associate Part-Time - 7245 Regina Northwest-
The Home Depot Canada
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- Part-time
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Added 1 hour ago
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Field Service Representative - Trainee
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- Full-time
…necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business. The ability to travel globally is a requirement for the Field…
Added 1 hour ago
CC
Customer Service Representative
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AB · Edmonton, AB
- Full-time
1- 2 years of experience in a customer service role.
Added 2 hours ago
R
Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
…environment and understand the importance of our solutions on the customer experience and patient care. Your passion for problem resolution and customer satisfaction is supported by your…
Added 2 hours ago
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Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…travail où se sentir valorisé, respecté et responsabilisé est une expérience…
Added 2 hours ago
C
Senior Trust Officer
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- Full-time
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Added 2 hours ago
M
Senior Product Delivery Manager
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Toronto, ON
- Full-time
8+ years of experience in Product Management, Product Delivery, Business Analysis, Project Delivery, or Capital Markets Technology.
Added 2 hours ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 2 hours ago
T
Représentant(e) Bilingue, Service Aux Clients / Bilingual Client Service Representative
TEKsystems
Montreal, QC
- $25 CAD / hour
- Contract
As a Customer Service Representative, you will be the first point of contact for clients, delivering a professional and positive customer experience through various communication channels.…
Added 2 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Collect and relay customer feedback to support improvements to the product, training materials, implementation process and overall customer experience

ABB

Operations Manager

Mississauga, ON, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Apply by: Nov 4, 2026
Experience: You have a minimum of 12 years experience in end-to-end operations management, project management, and quality assurance & excellence.
Posting language: English
Posted: Oct 5, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

The role is within the Robotics division of ABB and oversees the operational aspects of a local unit(s), encompassing the full scope of operations, including project management and control, engineering, production, order administration, procurement, quality, continuous improvement, and logistics.

Ensures strict adherence to policies and required health, safety, and integrity standards.

The work model for the role is: Hybrid

This role is contributing to the ABB Robotics Canada

Responsibilities:

Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
Lead and maintain the site's ISO 9001:2015 Audit and certified Quality Management System, ensuring ongoing compliance and continuous improvement.
Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.

Qualifications:

You have a minimum of 12 years experience in end-to-end operations management, project management, and quality assurance & excellence.
Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
Proficiency in inventory management & control, logistics, and supplier relationship management.
Skilled in resource management & capacity planning, governance, and fostering a collaborative work environment.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

Lead the local unit’s operations across project execution, engineering, production, procurement, quality, order administration, and logistics, while delivering safety, quality, delivery, inventory, and productivity targets. Build a high-performing organization, improve customer satisfaction and profitability, maintain ISO 9001:2015 compliance, and drive continuous improvement and operational safety.

Requirements

Requires at least 12 years of experience in end-to-end operations management, project management, and quality assurance and excellence. Candidates should bring experience in budget and performance management, strategy implementation, data analysis and reporting, customer-focused engineering and manufacturing, inventory and logistics, supplier relationships, resource management, and capacity planning.

Skills

End-To-End Operations Management
Project Management
Quality Assurance
Strategy Implementation
Budget Management
Performance Management
Data Analysis And Reporting
Customer Satisfaction
Engineering And Manufacturing Processes
Inventory Management
Logistics
Resource Management
Capacity Planning
Lean Six Sigma
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Robotics
Operations Management
Project Management
Project Execution
Engineering
Manufacturing
Production
Order Administration
Procurement
Supply Chain Management
Quality Management System
ISO 9001:2015
Lean Six Sigma
Continuous Improvement
Net Promoter Score
Customer Satisfaction
Safety
Risk Assessment
Inventory Management
Logistics
Budget Management
Performance Management
Capacity Planning
Cost Savings
Profitability
KPI Management

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