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Added 3 mins ago
W(
Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
The Manager, Community Services leads the Community portfolio, including community programs, Community Resource Hub programming, community support services, basic needs connections,…
Added 3 mins ago
E
Grocery Sales Associate (Full-Time & Part-Time) - Eataly Sherway Gardens
Eataly
Toronto, ON
- $17.95 CAD / hour
- Full-time
- Part-time
…(Grocery, Housewares, and Produce) and provides outstanding guest service. Reports to the Assistant Store Operations Manager and Store Operations…
Added 3 mins ago
IT
Product Support Specialist II
IBC Technologies Canada
Burnaby, BC
- $64,000 to $74,000 CAD / year
- Full-time
Prior experience providing remote technical support and customer service.
Added 3 mins ago
RD
restaurant assistant manager
Robin's Donuts
Paradise, NL
- Full-time
Added 3 mins ago
KC
Tax Technician, Compliance
K&P CPAs
Toronto, ON
- Full-time
A full-time role in Toronto for an experienced Tax Manager focusing on planning and reorganizations. Responsibilities include leading tax strategies, managing client relationships, and…
Added 3 mins ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…leadership to Building Services staff and to assist the Housing Manager in developing maintenance programs, budgets, inventory and personal…
Added 3 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
Demonstrated excellent customer service, organizational and critical-thinking skills required
Added 3 mins ago
GC
Bilingual Translation Analyst
Grainger Canada
Vaughan, ON
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 3 mins ago
I
Bilingual Customer Experience Agent (English/French)
Intiveo
Canada
- Full-time
We're looking for an experienced and driven Bilingual Customer Experience Agent (French/English) to join our growing team! This is the perfect role for someone who is passionate about…
Added 3 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
Demonstrated excellent customer service, organizational and critical-thinking skills required
Added 3 mins ago
JH
EXPERIENCED TAX PREPARATION MANAGER - JACKSON HEWITT AT WALMART KIOSK
Jackson Hewitt Tax Service Inc.
Hamilton, ON
- Full-time
Coach team members on customer service, shopper engagement, and appointment conversion
Added 3 mins ago
A
Bilingual Estates Specialist
Aviso
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…estate accounts. This role is responsible for delivering on our Service Level Agreements and work with partners to resolve escalations in an urgent and efficient…
Added 3 mins ago
CM
Team Leader, Fund Accounting
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with…
Added 4 mins ago
JH
Experienced Tax Preparer - Walmart Kiosk - 3 locations
Jackson Hewitt Tax Service Inc.
Hamilton, ON
- Full-time
Coach team members on customer service, shopper engagement, and appointment conversion
Added 4 mins ago
YS
Bilingual Diversion Case Manager
Youth Services Bureau of Ottawa
Ottawa, ON
- $66,646.6 to $77,604.8 CAD / year
- Full-time
…Coordinator of Downtown Services and Drop-in, the Diversion Case Manager will complete a strength-based assessment of a clients housing needs when seeking emergency shelter. They will…
Added 4 mins ago
M
Gestionnaire d’immeuble – Résidentiel / Building Manager - Residential
Morguard
Pointe-Claire, QC
- Full-time
…personnel afin d’assurer un niveau supérieur de collaboration, de service et de soutien aux résidents, garantissant ainsi que Morguard demeure le locateur de…
Added 4 mins ago
RP
Pharmacist HSAA
Rexall Pharmacy Group Ltd.
Calgary, AB
- Full-time
Provide professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and maximize customer loyalty
Added 4 mins ago
MO
Finance Clerk-Taxes
Municipality of Grey Highlands
Markdale, ON
- $59,631 to $69,751.5 CAD / year
- Full-time
…organizational skills, and a commitment to delivering outstanding customer…
Added 4 mins ago
SJ
Human Resources Business Partner, Non-Acute
St. Joseph's Health System
Hamilton, ON · Dundas, ON
- $49 to $57 CAD / hour
- Full-time
Demonstrated commitment to excellent customer service when interacting with employees, leaders, patients, families, colleagues and physicians.
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Facility Services Manager
BGIS
Markham, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 4 mins ago
RC
Key Account Manager
Randstad Canada
Mississauga, ON
- Full-time
Collaborate internally with customer service and supply chain teams to ensure smooth product execution and accurate order forecasting.
Added 4 mins ago
CM
Supervisor, Fund Accounting
CIBC Mellon
Toronto, ON
- Full-time
…reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with…
Added 4 mins ago
CM
Bilingual Senior Relationship Manager, Relationship Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Bilingual Senior Relationship Manager is the single client relationship and service lead for an assigned group of CIBC Mellon’s CGNP and CFI clients. Senior Relationship Managers are…
Added 4 mins ago
TM
Contract Analyst
Terumo Medical Corporation
Vaughan, ON
- $69,000 to $96,800 CAD / year
- Full-time
Provide assistance to Contract Analyst and Contract Manager in the management of GPO and hospital day-to-day contract maintenance.
Added 4 mins ago
B
Tenant Services Coordinator (1 Year Contract)
BGIS
Surrey, BC
- Full-time
Superior client management/customer service skills

ABB

Operations Manager

Mississauga, ON, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Apply by: Nov 4, 2026
Experience: You have a minimum of 12 years experience in end-to-end operations management, project management, and quality assurance & excellence.
Posting language: English
Posted: Oct 5, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

The role is within the Robotics division of ABB and oversees the operational aspects of a local unit(s), encompassing the full scope of operations, including project management and control, engineering, production, order administration, procurement, quality, continuous improvement, and logistics.

Ensures strict adherence to policies and required health, safety, and integrity standards.

The work model for the role is: Hybrid

This role is contributing to the ABB Robotics Canada

Responsibilities:

Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
Lead and maintain the site's ISO 9001:2015 Audit and certified Quality Management System, ensuring ongoing compliance and continuous improvement.
Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.

Qualifications:

You have a minimum of 12 years experience in end-to-end operations management, project management, and quality assurance & excellence.
Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
Proficiency in inventory management & control, logistics, and supplier relationship management.
Skilled in resource management & capacity planning, governance, and fostering a collaborative work environment.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

Lead the local unit’s operations across project execution, engineering, production, procurement, quality, order administration, and logistics, while delivering safety, quality, delivery, inventory, and productivity targets. Build a high-performing organization, improve customer satisfaction and profitability, maintain ISO 9001:2015 compliance, and drive continuous improvement and operational safety.

Requirements

Requires at least 12 years of experience in end-to-end operations management, project management, and quality assurance and excellence. Candidates should bring experience in budget and performance management, strategy implementation, data analysis and reporting, customer-focused engineering and manufacturing, inventory and logistics, supplier relationships, resource management, and capacity planning.

Skills

End-To-End Operations Management
Project Management
Quality Assurance
Strategy Implementation
Budget Management
Performance Management
Data Analysis And Reporting
Customer Satisfaction
Engineering And Manufacturing Processes
Inventory Management
Logistics
Resource Management
Capacity Planning
Lean Six Sigma
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Robotics
Operations Management
Project Management
Project Execution
Engineering
Manufacturing
Production
Order Administration
Procurement
Supply Chain Management
Quality Management System
ISO 9001:2015
Lean Six Sigma
Continuous Improvement
Net Promoter Score
Customer Satisfaction
Safety
Risk Assessment
Inventory Management
Logistics
Budget Management
Performance Management
Capacity Planning
Cost Savings
Profitability
KPI Management

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