Sales Support Specialist ( 6 month contract )
- Milton, ON, Canada
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $73,300 and $83,000 annually. · Full-time
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Job details
- Pay
- While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $73,300 and $83,000 annually.
- Job type
- Full-time
- Apply by
- Experience
- 2 years of experience in a similar environment.
- Posting language
- English
- Posted
Original job description
As a Sales Support Specialist, you will provide daily support to our Sales representatives and managers, as well as to our external customers, by managing a high volume of emails.
You will also collaborate with the Marketing and Customer Service teams, particularly when order-related issues arise.
This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Milton Ontario
The work model is hybrid, with 2 days per week at the office.
This is a contractual role ( 6 month term ) possibility of extension
Responsibilities:
- Suggest products and competitor equivalents to external sales, distributors, and contractors/users.
- Provide Level 1 technical support.
- Prepare quotations and assist with pricing according to established pricing guidelines.
- Share customer and market information with the Sales and Marketing teams.
- Work with Customer Service to resolve order issues.
- Support and assist colleagues within the team.
- Perform other required tasks as needed.
- Degree in Business Administration or equivalent.
- 2 years of experience in a similar environment.
- Familiarity with low- and medium-voltage electrification products is an asset.
- Experience in a B2B company is an asset.
- Strong communication and leadership skills - English, both spoken and written.
- Ability to manage multiple projects simultaneously with strong attention to detail.
- Strong sales and customer orientation.
- Ability to follow established procedures and methodologies while suggesting improvements.
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $73,300 and $83,000 annually.
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Employment Equity & Inclusion Statement (Canada)
ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:
- Women
- Indigenous Peoples
- Members of visible minorities
- Persons with disabilities
More about this job
Responsibilities
Support sales representatives, managers, and external customers by handling a high volume of emails, recommending products, providing Level 1 technical support, and preparing quotations. Coordinate with Marketing and Customer Service to share market information and resolve order issues, while supporting colleagues and following established procedures.
Requirements
A degree in Business Administration or an equivalent qualification and two years of experience in a similar environment are required. Strong English communication, leadership, customer and sales orientation, attention to detail, and the ability to manage multiple projects are expected; familiarity with low- and medium-voltage electrification products and B2B experience are assets.
Skills
- Product Recommendations
- Competitor Product Equivalents
- Level 1 Technical Support
- Quotation Preparation
- Pricing
- Customer Service
- Sales Support
- Market Information Sharing
- Order Issue Resolution
- Written Communication
- Verbal Communication
- Leadership
- Project Management
- Attention to Detail
- Sales Orientation
- Process Improvement
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
- Manufacturing
Keywords
- Sales Support
- Electrification
- Installation Products
- Low-Voltage Products
- Medium-Voltage Products
- B2B
- Product Recommendations
- Competitor Equivalents
- Level 1 Technical Support
- Quotations
- Pricing Guidelines
- Customer Service
- Marketing
- Order Issues
- Sales Representatives
- Distributors
- Contractors
- Customer and Market Information
- Email Support
- Business Administration
- Project Management
- Attention to Detail
- Process Improvement
- English Communication