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ABB

Senior Field Service Technician

Coquitlam, BC, V3K 6C2, Canada

Job type: Full-time
Experience: 10+ years of experience servicing, testing, commissioning, troubleshooting, repairing, upgrading, and installing high, medium, and low voltage power distribution equipment.
Posting language: English
Posted: Sep 25, 2026

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Original job description

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers.

You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction. You will take the lead in delivering innovative power solutions, managing field service projects, and building lasting customer partnerships.

The work model for the role is: Hybrid This role is contributing to the Electrification Field Service Team in Vancouver, British Columbia.

This role reports to: Field Service Manager

Responsibilities:

Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.
Identifying new service business opportunities in close cooperation with customers and ABB teams.
Coaching technicians and engineers, and supervising complex site activities and developing, mentoring, and providing technical guidance to colleagues. Acting as a trainer when needed, for both team members and customers.
Provide expert field service support for high, medium, and low voltage power systems, including testing, commissioning, troubleshooting, repair, upgrades, retrofits, and installations.
Apply strong technical knowledge of transformers, switchgear, protection and control systems, and power distribution equipment; experience with relays, GIS, and SF6 systems is an asset.
Lead and execute service projects safely and efficiently, developing work scopes, supporting estimates, and delivering projects on time, within budget, and to quality standards.
Coordinate and direct team activities while driving productivity, operational excellence, and continuous improvement through process standardization and cost reduction initiatives.
Build and maintain strong customer relationships, identify service growth opportunities, and collaborate closely with sales teams to expand the customer base and support business objectives.
Utilize strong leadership, communication, problem-solving, and business acumen to develop practical power system solutions while ensuring customer satisfaction and profitability.

Qualifications:

10+ years of experience servicing, testing, commissioning, troubleshooting, repairing, upgrading, and installing high, medium, and low voltage power distribution equipment.
Strong expertise in electrical power systems, including switchgear, transformers, protection and control systems, with relay testing and commissioning considered a strong asset.
Ability to travel locally and nationally 50% of the time, work overtime/weekends and respond to weekend and off-hours service requests as required
Proven ability to safely lead and execute field service projects, ensuring compliance with electrical safety standards and environmental protection procedures.
Demonstrated leadership skills with the ability to independently manage projects, coordinate teams, and deliver work on time, on budget, and to high quality standards.
Strong mechanical aptitude and hands-on troubleshooting capabilities for complex power delivery equipment and systems.
Proficient in interpreting and developing technical documentation, procedures, electrical drawings, and service work scopes.
Experienced in using power system testing equipment and applying industry-standard testing and commissioning procedures.
Excellent customer relationship management, business development, and sales support skills, with a focus on identifying service opportunities and delivering value-added solutions.
Strong communication, interpersonal, and leadership abilities, with proven success building collaborative relationships with customers, sales teams, and internal stakeholders.
Engineer or Certified Electrical Technologist with strong computer skills, a customer-focused and entrepreneurial mindset, and willingness to travel extensively while responding to urgent service needs.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

Women

Indigenous Peoples

Members of visible minorities

Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

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More about this job

Responsibilities

The Senior Field Service Technician will deliver high-quality technical support, including installations, maintenance, and repairs on power systems. They will also lead field service projects, mentor team members, and identify new business opportunities while maintaining strong customer relationships.

Requirements

Candidates must have 10+ years of experience in servicing and commissioning high, medium, and low voltage power distribution equipment. A background as an Engineer or Certified Electrical Technologist is required, along with the ability to travel extensively and work flexible hours.

Skills

Technical support
Power systems
Switchgear
Transformers
Commissioning
Troubleshooting
Electrical safety
Project management
Leadership
Relay testing
Mechanical aptitude
Technical documentation
Business development
Communication
Problem-solving

Visa sponsorship

Not detected in the job text

Keywords

Field Service
High Voltage
Medium Voltage
Low Voltage
Power Distribution
Switchgear
Transformers
Protection and Control Systems
Relays
GIS
SF6 Systems
Commissioning
Troubleshooting
Retrofits
Electrical Safety
HSE
Project Management
Technical Documentation
Business Acumen
Customer Satisfaction
Electrification
Testing Equipment
Mechanical Aptitude
Electrical Drawings
Service Work Scopes
Leadership
Mentoring
Sales Support
Power Systems
Continuous Improvement

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