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Added 14 mins ago
CN
Director of Facilities & Maintenance
Canadian Niagara Hotels
Niagara Falls, ON
- Full-time
Oversee the operation, repair, and maintenance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical, mechanical, pool/spa systems,…
Added 14 mins ago
C
Branch Administrator Wood Gundy
CIBC
Toronto, ON
- Full-time
…demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch…
Added 29 mins ago
HL
Superintendent- Guelph (Live-In)
Homestead Land Holdings Limited
Guelph, ON
- Full-time
As a Superintendent at Homestead, you will be responsible for the day-to-day upkeep and operation of the building, including maintaining clean and safe common areas, completing minor…
Added 29 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
…wear protection, thermal spray technologies, and engineered maintenance solutions, we help heavy industries reduce downtime, extend equipment life, and improve…
Added 29 mins ago
CE
Business Development Manager – Industrial Welding & Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $140,000 CAD / year
- Full-time
- Remote
…wear protection, thermal spray technologies, and engineered maintenance solutions. We help manufacturers and heavy industry reduce downtime, extend equipment life, and improve productivity…
Added 44 mins ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
…solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional partners to develop, test, launch, and refine systems that support…
Added 44 mins ago
Building Manager
Northland Properties
Calgary, AB
A Building Manager role is to conduct the day-to-day affairs of their respective building to ensure financial goals are met, the Tenant's needs are addressed, maintenance tasks are…
Added 44 mins ago
YU
Facilities Assistant
Yorkville University
Toronto, ON
- Full-time
Practical facilities growth. You will work closely with an experienced Manager, Facilities who can help you deepen your understanding of campus operations, maintenance routines, vendor…
Added 1 hour ago
RI
Pest Control Technician
Rentokil Initial
Burlington, ON
- $43,000 to $45,000 CAD / year
- Full-time
…Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated…
Added 1 hour ago
LP
Condominium Property Manager
Living Properties Inc.
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Living Properties Inc. is seeking a motivated, proactive and properly licensed property manager to manage a commercial condominium building in Toronto. The position is full-time, and the…
Added 1 hour ago
MILLWRIGHT
SOPREMA Canada
Woodstock, ON
Reporting to the Maintenance Manager, the Industrial Mechanic Millwright performs tasks related to the proper functioning and repair of equipment for mechanical, pneumatic, and hydraulic…
Added 1 hour ago
A
Architectural Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
…change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Sackville, NB
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 2 hours ago
NF
Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
Act as the owner's representative for operations and maintenance agreements, service contracts, and third-party support arrangements.
Added 2 hours ago
BL
Office Services Assistant
BC Legal Management Association
Vancouver, BC
- Other
Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 2 hours ago
Service Technician
Eastlink
Amherst, NS
Perform a blend of Service Technician and Maintenance Technician duties.
Added 3 hours ago
US
Dispatch Manager
Univar Solutions
Guelph, ON
- Full-time
The Dispatch Manager is responsible for routing and scheduling all outbound freight. Supervise truck drivers, admin support personnel and fleet maintenance persons associated with the…
Added 3 hours ago
TC
HR Advisor, Permanent Full time
The Corporation of UCLG
Athens, ON
- Full-time
…contact for all client needs. Responsible for day-to-day HR service delivery, such as recruitment, labour relations, health and safety, employee relations, and providing general advice and…
Added 3 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…Convergint's primary on-site representative for the IOL Kearl Service and Maintenance Contract. This role combines field leadership, customer coordination, project support, maintenance…
Added 4 hours ago
L
Site Administrator, Building Construction
Ledcor
Toronto, ON
- Full-time
Ledcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge…
Added 4 hours ago
PA
Ground Operations Manager
PAL Airlines
Montreal, QC
- Full-time
At PAL Airlines, our success begins on the ground. We are looking for an experienced and motivated Ground Operations Manager to lead airport operations at our Montreal, QC base, ensuring…
Added 5 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 5 hours ago
BT
General Manager
Bosch Truck Group / Bosch Idealease
Airdrie, AB
- Full-time
…trusted support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry…
Added 5 hours ago
ME
Operations Supervisor
McDougall Energy Inc.
Timmins, ON
- Full-time
Reporting to the Operations Manager, this position is responsible for:
Added 5 hours ago
SB
Restaurant Manager
Superflux Beer Company
Vancouver, BC
- $83,500 CAD / year
- Full-time
Our building at 505 Clark Drive was twice the size we wanted. We took it anyway and figured we'd work out how to pay for it later. Six years on, it holds a brewery, a taproom lounge, a…

ABB

Service Manager

Mississauga, ON, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid

This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

Lead ABB Robotics Canada's service organization, implement service strategy, and manage the unit's P&L and performance targets to achieve profitable growth and improve productivity. Develop service products and capabilities, strengthen customer relationships, collaborate with Sales, and build a high-performing team.

Requirements

Requires 12 or more years of end-to-end service management experience leading service, field service, maintenance, or aftermarket operations; robotics industry experience is an asset. Candidates should demonstrate strategic, financial, customer relationship, continuous improvement, and team leadership capabilities, including experience managing budgets, P&L performance, and operational KPIs.

Skills

Service Management
Service Strategy
Profit And Loss Management
Budget Management
Financial Acumen
Operational KPI Management
Service Growth
Customer Satisfaction
Team Leadership
Coaching And Development
Sales Collaboration
Continuous Improvement
Service Delivery Optimization
Stakeholder Management
Operational Excellence

Visa sponsorship

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Keywords

ABB Robotics
Robotics
Service Management
Service Strategy
Field Service
Maintenance Operations
Aftermarket Operations
Profit And Loss
Budget Management
Operational KPIs
Service Productivity
Service Products
Portfolio Development
Customer Satisfaction
Customer Retention
Sales Collaboration
Service Availability
Training
Team Development
Continuous Improvement
Service Delivery
Operational Excellence
Performance Targets
Investment Management
Stakeholder Management

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