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Cast Member - Seasonal
Cineplex
Regina, SK · CPX Southland Mall Regina
- Part-time
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Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
Added 15 mins ago
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Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is one of the world’s largest protective service providers, specializing in video surveillance, access control, intrusion detection, fire systems, and integrated security solution
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Project Administrator
Convergint
Dartmouth, NS
- Full-time
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Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
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Food Prep Worker
Aramark Canada
New Glasgow, PE
- Full-time
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1st Cook- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
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Janitor/Driver-Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Added 15 mins ago
AC
General Maintenance Worker- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
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AC
Janitor- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Added 15 mins ago
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2nd Cook- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Added 15 mins ago
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Overnight Grocery Clerk - Part Time
Food Basics
Toronto, ON
- Part-time
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Field Technical Lead - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…programming, system start-up/check-out, certification, and related customer training on assigned Security projects. Works with management and administrative project team to ensure projects…
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HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
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Sales Director
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
You have a passion for providing world-class service to customer
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Automations Systems Technician
Convergint
Oldcastle, ON
- Full-time
…Automation Technician, you will be responsible for providing customer and technical support for basic to complex…
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HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
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Custodial Services Worker
Aramark Canada
Joffre, AB
- Full-time
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide!
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HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 15 mins ago
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Security Technician - Service
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is looking for a team-oriented, experienced Security Service Technician, to join our amazing culture in our Toronto location. In this position, you are…
Added 15 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 15 mins ago
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Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 15 mins ago
FB
Grocery Clerk - Part Time
Food Basics
ON · York, ON
- Part-time
Added 15 mins ago
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Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 15 mins ago
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BAS Project Supervisor
Convergint
Toronto, ON · Etobicoke, ON
- Full-time

ABB

Service Manager

Mississauga, ON, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid

This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

Lead ABB Robotics Canada's service organization, implement service strategy, and manage the unit's P&L and performance targets to achieve profitable growth and improve productivity. Develop service products and capabilities, strengthen customer relationships, collaborate with Sales, and build a high-performing team.

Requirements

Requires 12 or more years of end-to-end service management experience leading service, field service, maintenance, or aftermarket operations; robotics industry experience is an asset. Candidates should demonstrate strategic, financial, customer relationship, continuous improvement, and team leadership capabilities, including experience managing budgets, P&L performance, and operational KPIs.

Skills

Service Management
Service Strategy
Profit And Loss Management
Budget Management
Financial Acumen
Operational KPI Management
Service Growth
Customer Satisfaction
Team Leadership
Coaching And Development
Sales Collaboration
Continuous Improvement
Service Delivery Optimization
Stakeholder Management
Operational Excellence

Visa sponsorship

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Keywords

ABB Robotics
Robotics
Service Management
Service Strategy
Field Service
Maintenance Operations
Aftermarket Operations
Profit And Loss
Budget Management
Operational KPIs
Service Productivity
Service Products
Portfolio Development
Customer Satisfaction
Customer Retention
Sales Collaboration
Service Availability
Training
Team Development
Continuous Improvement
Service Delivery
Operational Excellence
Performance Targets
Investment Management
Stakeholder Management

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