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Added 26 mins ago
FC
Courier/Handler-4
FedEx Canada
Sudbury, ON · Greater Sudbury, ON
- Part-time
To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
FC
Courier/Handler
FedEx Canada
Thunder Bay, ON
- Part-time
To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
FC
Casual Courier-2
FedEx Canada
Drummondville, QC
- Part-time
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Barrie, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kelowna, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate**Temporary 6 Months till May 5th,2027**
Walmart Canada
Brampton, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Ottawa, ON
- Full-time
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building…
Added 26 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Ottawa, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 26 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Quebec, QC
- Full-time
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building…
Added 26 mins ago
PS
Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
…40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing…
Added 26 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Montreal, QC
- Full-time
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building…
Added 42 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building…
Added 42 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Ottawa, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Ottawa, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 42 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…

ABB

Service Manager

Mississauga, ON, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid

This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

Lead ABB Robotics Canada's service organization, implement service strategy, and manage the unit's P&L and performance targets to achieve profitable growth and improve productivity. Develop service products and capabilities, strengthen customer relationships, collaborate with Sales, and build a high-performing team.

Requirements

Requires 12 or more years of end-to-end service management experience leading service, field service, maintenance, or aftermarket operations; robotics industry experience is an asset. Candidates should demonstrate strategic, financial, customer relationship, continuous improvement, and team leadership capabilities, including experience managing budgets, P&L performance, and operational KPIs.

Skills

Service Management
Service Strategy
Profit And Loss Management
Budget Management
Financial Acumen
Operational KPI Management
Service Growth
Customer Satisfaction
Team Leadership
Coaching And Development
Sales Collaboration
Continuous Improvement
Service Delivery Optimization
Stakeholder Management
Operational Excellence

Visa sponsorship

Not detected in the job text

Keywords

ABB Robotics
Robotics
Service Management
Service Strategy
Field Service
Maintenance Operations
Aftermarket Operations
Profit And Loss
Budget Management
Operational KPIs
Service Productivity
Service Products
Portfolio Development
Customer Satisfaction
Customer Retention
Sales Collaboration
Service Availability
Training
Team Development
Continuous Improvement
Service Delivery
Operational Excellence
Performance Targets
Investment Management
Stakeholder Management

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