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Added 11 mins ago
BS
Junior Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
…working with the management team to help improve and grow our…
Added 11 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Reporting to the VP, Sales & Marketing, the Regional Sales Manager will be responsible for developing new business, growing existing accounts, and expanding market presence across Canada…
Added 11 mins ago
V
Program Manager
VySystems
ON · Ontario, Canada
- Full-time
Ideal Candidate: A hands-on Technical Program Manager with strong banking and fintech domain expertise who can effectively bridge business and technology teams, drive complex integration…
Added 11 mins ago
B
Procurement and Contracts Manager
Brunel
Toronto, ON
- Contract
Brunel is seeking an experienced Procurement and Contracts Manager to support the acquisition and execution of a natural gas-fired power generation project in Canada. This six-month…
Added 11 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
…customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and…
Added 12 mins ago
S
Territory Manager
St-Amour
Quebec, QC · Greater Quebec City Metropolitan Area
- Contract
We are seeking a Territory Manager for an international medical device company. The successful candidate will be responsible for driving sales growth, managing an assigned territory, and…
Added 12 mins ago
GL
Senior Project and Change Manager, ERP/WMS
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
…implementation partner, and other third parties. The Project and Change Manager will own the integrated delivery and change framework, provide clear visibility to leadership, and ensure…
Added 12 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
…responsible for growing an assigned territory by bringing on new business customers and building on relationships with existing…
Added 12 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations and enhancing resident…
Added 12 mins ago
D
Engineering Supervisor
DAVWIRE
London, ON
- Full-time
…engineering team and oversee engineering processes that support business growth, manufacturing, product quality, operational efficiency and customer…
Added 12 mins ago
EC
Risk Operation Manager
Experis Canada
Montreal, QC
- Contract
Coordinate and facilitate quarterly Integrated Business Review (IBR) meetings, leadership reviews, planning sessions, and other governance forums.
Added 12 mins ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Transaction Services Manager (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 12 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…strong supplier relationships, strategic partnerships with the business, and strong governance over all external spend. The Director, Procurement will lead that…
Added 12 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
…also interface with other projects within AECOM’s Environment…
Added 12 mins ago
SP
Human Resources Manager
Staff Plus
Burlington, ON
- Full-time
…Halton Region in the search for an accomplished Human Resources Manager. Reporting into senior HR leadership, this role offers the opportunity to serve as a trusted advisor to the business,…
Added 12 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
…Account Executive role - owning their own desk and book of…
Added 12 mins ago
J
Manager of Learning & Development
JLR
Ottawa, ON
- Full-time
We’ve opened a role for a talented, entrepreneurial Manager of Learning & Development to work alongside the exceptional people in the People & Culture team. This role is suitable for…
Added 12 mins ago
CB
Condominium Manager
Coldwell Banker Real Estate Management Leaders
Brampton, ON
- Full-time
It is essential for the Property Manager to be detail orientated, punctual, organized, with a strong grasp of speaking, reading, and writing business English.
Added 12 mins ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
…locations, offering team members opportunities to grow with the…
Added 12 mins ago
HP
Building Operator
HighView Partners
Vancouver, BC · Greater Vancouver Metropolitan Area
- $70,000 to $85,000 CAD / year
- Full-time
…excellence, proactive maintenance, and tenant satisfaction. As the business continues to expand its operations across the Lower Mainland, they are looking to strengthen their team with an…
Added 12 mins ago
RD
Registered Pharmacy Technician
Royal Drugs
Calgary, AB
- $29 to $34 CAD / hour
- Full-time
Under the supervision of the Cleanroom Supervisor and under the direction of the Pharmacy Manager and Pharmacists, the Cleanroom Technician is responsible for aseptically preparing sterile…
Added 12 mins ago
MR
Project Manager and Process Analyst
McLennan Ross LLP
AB · Edmonton, AB
- Full-time
In August 2026, McLennan Ross established an Innovation and Knowledge Management team. This is the firm's first Project Manager and Process Analyst role, created to give us the capacity to…
Added 12 mins ago
C
Project Coordinator (18 month contract)
Cineplex
Toronto, ON
- Full-time
Reporting to the Senior Creative Manager, as a Project Coordinator, you will be at the center of the creative process, managing the end-to-end lifecycle of projects and helping transform…
Added 12 mins ago
BE
Human Resources Coordinator
BC Energy Regulator
Fort St. John, BC
- Full-time
Manager, Human Resources / Manager, Human Resources, Recruitment
Added 12 mins ago
BE
Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
The Manager, Application Development (Manager) provides leadership and oversight of the BCER software development functions, ensuring the effective delivery, maintenance, and continuous…

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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