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Added 13 mins ago
BS
Junior Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
…working with the management team to help improve and grow our…
Added 13 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Reporting to the VP, Sales & Marketing, the Regional Sales Manager will be responsible for developing new business, growing existing accounts, and expanding market presence across Canada…
Added 13 mins ago
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Program Manager
VySystems
ON · Ontario, Canada
- Full-time
Ideal Candidate: A hands-on Technical Program Manager with strong banking and fintech domain expertise who can effectively bridge business and technology teams, drive complex integration…
Added 13 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
…customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and…
Added 13 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
Manage an assigned territory with an established customer base, splitting your time roughly 50/50 between winning new business and growing and retaining existing accounts
Added 13 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…property-related documentation, and ensuring a high level of customer service for residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations…
Added 13 mins ago
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Engineering Supervisor
DAVWIRE
London, ON
- Full-time
…engineering team and oversee engineering processes that support business growth, manufacturing, product quality, operational efficiency and customer…
Added 13 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…strong supplier relationships, strategic partnerships with the business, and strong governance over all external spend. The Director, Procurement will lead that…
Added 13 mins ago
CB
Condominium Manager
Coldwell Banker Real Estate Management Leaders
Brampton, ON
- Full-time
It is essential for the Property Manager to be detail orientated, punctual, organized, with a strong grasp of speaking, reading, and writing business English.
Added 13 mins ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
…focus on quality flooring, competitive pricing, and strong customer service. The company now serves approximately 40,000 customers per year and continues to grow. Hardwood Giant operates…
Added 13 mins ago
RD
Registered Pharmacy Technician
Royal Drugs
Calgary, AB
- $29 to $34 CAD / hour
- Full-time
Under the supervision of the Cleanroom Supervisor and under the direction of the Pharmacy Manager and Pharmacists, the Cleanroom Technician is responsible for aseptically preparing sterile…
Added 13 mins ago
R
Account Manager
RBGlobal
Burnaby, BC
- Full-time
Driven to seek new business and have a natural ability at building authentic customer relationships.
Added 13 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Hamilton, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 13 mins ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Saint John, NB
Reporting to the District Manager and collaborating daily with the Delivery or Service Coordinator, the primary responsibility of the Propane Specialist is to deliver propane. The propane…
Added 13 mins ago
BP
Camping Outfitter
Bass Pro Shops
Calgary, AB
- Full-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 13 mins ago
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva
Markham, ON · Toronto, ON
As a trusted advisor and execution partner to senior leadership, you will drive strategic planning, business performance management, market intelligence, and cross-functional initiatives…
Added 13 mins ago
N
Optical Networks Market Insights Manager
Nokia
Ottawa, ON
- Full-time
Supports business leadership through the coordination and execution of strategic initiatives, customer engagements, industry events, leadership forums, and business reviews. Drives…
Added 13 mins ago
A
Winter 2026/27 - Hospitality Services - CMH Purcell
Alterra
BC · CMH - British Columbia (Pacific)
- Full-time
…positively impacting the guest experience by demonstrating proven customer service…
Added 13 mins ago
MC
Parking/ONE Card/Campus Store Support (Regular Part Time)
Mohawk College
ON
- Part-time
Working under the supervision of Manager, Parking, Printing and ONE Card, the incumbent will work out of the consolidated ONE Card, Parking and Campus Store location and is responsible for…
Added 13 mins ago
TF
Curriculum and Program Quality Lead/Manager
The Foray Group
Markham, ON
- Full-time
Position Title: Curriculum and Program Quality Lead/Manager
Added 28 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 28 mins ago
B
Senior Strategic Partnerships Manager
Booxi
Montreal, QC
- Full-time
Pour y arriver, on cherche un·e Senior Strategic Partnerships Manager qui fera de nos partenaires un moteur de croissance. On pense aux éditeurs POS, clienteling et commerce avec qui on…
Added 28 mins ago
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Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
…have the clarity, alignment, and flow to deliver meaningful customer and business…
Added 28 mins ago
LC
Manager, Stewardship
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to the Senior Manager, Enterprise Stewardship, you will join an industry-leading team responsible for supporting compliance with provincial Extended Producer Responsibility (EPR)…
Added 28 mins ago
LC
Natural Value Department Manager
Loblaw Companies Limited
Delta, BC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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