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Added 9 mins ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
Added 9 mins ago
KD
Account Manager
Keurig Dr Pepper Canada
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
…account operations. They will work in collaboration with the Customer team lead -National account West and manage Federated Coop, London Drugs, and other west account business. The…
Added 9 mins ago
H
Harvey's General Manager - Barlow Trail
Harvey's
Calgary, AB
- Full-time
Show your love for Harvey’s with your infectious energy as you lead your team to deliver great food with great service making every Harvey’s Guest’s experience a Beautiful Thing!
Added 9 mins ago
VR
PSW - Personal Support Worker
VIVA Retirement Communities
Toronto, ON
- Full-time
Reporting to the Director of Care, Wellness Coordinator, Wellness Supervisor, or Wellness Lead, you will provide assistance with activities of daily living, monitor and report changes in…
Added 9 mins ago
AA
26-114 Billing Clerk
Associated Ambulance
AB · Acheson, Alberta
- Full-time
Reports Directly To: Billing Administrator Lead
Added 9 mins ago
Lead Person
Fortrex
Mississauga, ON
We are seeking an experienced and proactive Lead Person to oversee and enhance our sanitation processes, ensuring a spotless and safe working environment. If you have a passion for…
Added 9 mins ago
Site Manager
Fortrex
Mississauga, ON
4. Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service.
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A
Third Key Holder
Ardene
Woodstock, ON
- Full-time
…procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the…
Added 9 mins ago
GR
Technical Sales & Market Development Manager – Canada
Go RH
Montreal, QC
- Full-time
Collaborate closely with estimating, project management, and technical support teams to ensure seamless customer service.
Added 9 mins ago
SI
Keyholder
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- Part-time
Previous retail, customer service, or hospitality experience
Added 9 mins ago
SI
Keyholder
SNDL Inc.
London, ON · Value Buds London Wellington
- Part-time
Previous retail, customer service, or hospitality experience
Added 9 mins ago
SI
Keyholder
SNDL Inc.
London, ON · Value Buds Wharncliffe
- Part-time
Previous retail, customer service, or hospitality experience
Added 9 mins ago
SI
Keyholder
SNDL Inc.
AB · Value Buds West Granville
- Part-time
Previous retail, customer service, or hospitality experience
Added 9 mins ago
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Senior Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Methods and Techniques: BPMN 2.0, customer journey mapping, service design, and Lean or Six Sigma process improvement.
Added 9 mins ago
BB
Electrician
Bosch Building Technologies
Fort St. John, BC
- $35 to $45 CAD / hour
- Full-time
Consistently provide high levels of customer service.
Added 9 mins ago
BB
Electrician
Bosch Building Technologies
Quesnel, BC
- $35 to $45 CAD / hour
- Full-time
Consistently provide high levels of customer service.
Added 9 mins ago
BB
Electrician
Bosch Building Technologies
Vanderhoof, BC
- $35 to $45 CAD / hour
- Full-time
Consistently provide high levels of customer service.
Added 9 mins ago
TT
Retail Customer Service Coordinator Full time Winners-Pen Center
The TJX Companies, Inc.
ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 mins ago
LW
District Manager
Lammle's Western Wear
Calgary, AB
- $75,000 to $85,000 CAD / year
The successful candidate will be driven by results and is always seeking to excel in productivity, sales metrics and customer service.
Added 9 mins ago
SS
Dietary Aide-Certified | Temp Part Time
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Toronto, ON
- Part-time
· You are detailed-oriented coupled with strong customer service skills enabling you to effectively communicate with residents and staff
Added 9 mins ago
SS
Dietary Aide-Certified | Temporary Part Time
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Toronto, ON
- Part-time
· You are detailed-oriented coupled with strong customer service skills enabling you to effectively communicate with residents and staff
Added 24 mins ago
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Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
The customer thesis has been validated through live pilots, and multiple deployments are moving into production evaluation. The next phase is proving in-production reliability, delivery…
Added 24 mins ago
F
Technical Co-founder - AI Collections Agent
FutureSight
Canada
- Full-time
The CEO co-founder is in place. The customer thesis is validated, design partners are engaged, and live pilots are running. What remains is to bring on the technical co-founder - a partner…
Added 24 mins ago
BB
Electrician
Bosch Building Technologies North America
Vanderhoof, BC
- Full-time
Consistently provide high levels of customer service
Added 24 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilot placements with design-partner companies, convert them to paid retained relationships, and build the go-to-market motion

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

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Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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