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Added 13 mins ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 13 mins ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 13 mins ago
TM
Assiniboine College Academic Chairperson Media, Office and Technology (Excluded, Competition #52-26/27 )
Tech Manitoba
Brandon, MB
- Full-time
…media, technology, and/or office education, with strengths in team leadership, change management, program development, strategic planning, and stakeholder engagement. Knowledge of industry…
Added 13 mins ago
A
Agent Methodes
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Lead project follow-up meetings and keep tracking files up to date.
Added 13 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 13 mins ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
Lead strategic pursuits from opportunity identification and solution development through proposal creation, executive presentations, and contract award.
Added 13 mins ago
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Seasonal Personal Vehicle Driver
UPS
Winnipeg, MB
- Temporary
Become part of a dedicated team at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 13 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Team leadership. You will supervise, coach, and develop staff and remote team members on engagement files. This includes reviewing their work, giving regular performance feedback, and…
Added 13 mins ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
…to join our Market Area North and Central America Leadership Team. In this role, you will lead the regional HR organization and drive the people agenda across North and Central America,…
Added 28 mins ago
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Continuous Improvement Engineer
Wonderbrands
Toronto, ON · Greater Toronto Area, ON
- Other
Lead Continuous Improvement project teams, educate team members and spread the Continuous Improvement Culture throughout the organization
Added 28 mins ago
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Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 28 mins ago
AG
Estimator, Camp Services
ATCO Group
AB · Calgary, AB
- Full-time
…Working closely with Camp Services Operations, Sales, Business Development, Supply Chain, Proposals, Finance, Commercial, Indigenous Relations, and the broader Structures team, you will…
Added 43 mins ago
LS
Levi’s® Store Manager - Tanger Outlets - Cookstown, ON
Levi Strauss & Co.
Cookstown, ON
- Full-time
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model.
Added 43 mins ago
ED
Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Brooklyn Construction is seeking a driven and experienced Construction Project Manager to lead the on-site delivery of residential construction projects in the Ontario region. This hands-on…
Added 43 mins ago
B
Senior Project and Portfolio Manager
Bombardier
Dorval, QC
- Full-time
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in…
Added 43 mins ago
TS
Strategic Account Executive, Enterprise (Toronto/GTA)
Trust Science
Toronto, ON
- Full-time
We’re hiring a senior, hands-on Strategic Account Executive to lead our relationships with Canada’s largest banks. This is an individual contributor role with no team to manage. You’ll…
Added 43 mins ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 43 mins ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
If you're looking for purposeful work where your contributions make a difference, you'll find it here - supported by a team that is collaborative, innovative, and committed to excellence.
Added 43 mins ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
Leadership & Team Development: Sets expectations, provides direction, and creates accountability within a small team.
Added 43 mins ago
Senior Manager, Business Development
Give and Go Prepared Foods
Toronto, ON
…that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication,…
Added 43 mins ago
Senior Project Engineer - Engineering
Give and Go Prepared Foods
Toronto, ON
…that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication,…
Added 58 mins ago
J
Sr. CRM Account Executive
Jobgether
Canada
- $197,300 to $265,300 CAD / year
- Full-time
Lead executive briefings, discovery workshops, and use-case pilots to identify business challenges and validate potential solutions.
Added 58 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 58 mins ago
LC
Joe Fresh Department Manager In Training
Loblaw Companies Limited
Calgary, AB
- Full-time
Be constantly on the lookout for great talent to join our team
Added 1 hour ago
FT
General Manager
Fast Track Indoor Karting
Langley (District), BC · Langley, BC
- Full-time
This is a hands-on leadership position for someone who can lead a large hourly team, make sound decisions under pressure and consistently follow through. Ownership will lead business…

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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