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Added 10 mins ago
T
Data Designer II
TD
Toronto, ON
- Full-time
Lead the investigation of root causes for data issues and ensure data issues are resolved while developing the prototyping solution
Added 10 mins ago
TE
Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
…procurement strategies, scopes of work and contracts with external service…
Added 10 mins ago
001 - Events and Guest Services Coordinator
Métis Nation of Ontario
Burk's Falls, ON
The lead administrative and guest experience specialist responsible for bookings, accommodations, scheduling, registrations, event logistics, invoicing, customer service, and administrative…
Added 10 mins ago
TS
Justice Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 10 mins ago
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Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Monitor the performance of operational information systems to ensure accurate and timely service delivery data and decision support.
Added 11 mins ago
ES
Senior Data Engineer
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead data modelling across dimensional models, slowly changing dimensions, fact and dimension design, and well-structured Silver and Gold layers.
Added 11 mins ago
WO
TERM Ophthalmologist
William Osler Health System
Brampton, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 11 mins ago
AO
Manager, Marketing Operations & Delivery
Amy Oliver + Co
Winnipeg, MB
- Full-time
Key responsibilities1. Thoughtful operations and service delivery
Added 25 mins ago
A
Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Source product from manufacturers and distributors, obtaining pricing, current lead times and availability
Added 25 mins ago
JI
IT Service Lead
Jori International Ltd.
AB · Calgary, Alberta
- Full-time
JORI is expanding! We are currently looking for a full-time IT Service Lead to join our team in Calgary, Alberta on a hybrid work model. Reporting to the IT Director, you are responsible…
Added 40 mins ago
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Enterprise Architect (Salesforce) – Healthcare & Life Sciences
Customertimes
Canada
- Full-time
…Healthcare and Life Sciences (HLS) and data background. You’ll lead the design of complex enterprise solutions with Salesforce at the core, connected to ERP, data platforms and integration…
Added 40 mins ago
T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
The Director, Capital Investment & Decision Support will lead and grow AMCL’s Capital Investment & Decision Support capability, working with asset-intensive organizations to improve how…
Added 40 mins ago
PS
Manager Microsoft Platforms
Personnel Search Ltd.
Saint John, NB
- $100,000 to $140,000 CAD / year
- Full-time
…client’s Microsoft cloud and application environments. You will lead a high-performing, distributed delivery team (onshore and offshore), navigate complex enterprise licensing, and…
Added 40 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
Ensure a balance between risk management, compliance and the quality of service delivery to partners and customers
Added 40 mins ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
…providers, application providers, and hardware suppliers, monitor service delivery, escalate concerns, and support contract and renewal…
Added 40 mins ago
JL
IT Service Lead
JORI Logistics
Calgary, AB
- Full-time
JORI is expanding! We are currently looking for a full-time IT Service Lead to join our team in Calgary, Alberta on a hybrid work model. Reporting to the IT Director, you are responsible…
Added 40 mins ago
SHIFT LEADER
City of Toronto
Toronto, ON
…support, or referrals, and mediating n their behalf with other service providers. We will also count on you to gather and maintain statistical data and other information on programs for…
Added 55 mins ago
UH
Senior Manager, UHN West Park Assessment Centre
University Health Network
Toronto, ON
- Full-time
Oversee the day-to-day operations of the Assessment Centre, ensuring efficient and effective service delivery across all assessment services.
Added 55 mins ago
OT
Principal Product Manager
Open Text Corporation
Waterloo, ON
- Other
Lead the strategy, roadmap, and evolution of OpenText's collaboration ecosystem, including SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online. With SharePoint as the primary…
Added 55 mins ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
AECOM’s Canada Water marketing team is seeking an experienced marketing lead to support the pursuit and win of strategic water-sector opportunities across Canada. Working closely with…
Added 55 mins ago
A
Senior Vice President, Energy
AECOM
Ottawa, ON · Markham, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 55 mins ago
A
Assistant Fairmont Gold Manager
AccorHotel
Banff, AB
- Contract
…complete Fairmont Gold operation. This role ensures consistent delivery of Fairmont service standards, strong colleague engagement, operational and financial accountability, and seamless…
Added 1 hour ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…auctions - with rigorous total-cost-of-ownership evaluation, and lead complex, high-value negotiations on commercial terms, service levels, warranties, intellectual property and…
Added 1 hour ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 1 hour ago
BE
Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
Monitor development performance, delivery commitments, risks, dependencies, service impacts, quality measures, and resource utilization, and provide timely reporting, analysis, and…

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

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Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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