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Added 11 mins ago
KD
Account Manager
Keurig Dr Pepper Canada
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
As a member of our team in a fast-growing global environment, you will be motivated, inspired, and valued. We have built our expertise upon the legacy of several major companies, and today…
Added 26 mins ago
P
Account Representative (Ontario)
PCCA
London, ON
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 26 mins ago
P
Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
The Account Representative is responsible for retaining and growing revenue within an allocated portfolio of member pharmacies and other designated customer accounts in the assigned region.…
Added 26 mins ago
C
Gas Bar Multi-Site Manager - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…Support Centre in Red Deer, Alberta. As a Gas Bar Multi-Site Manager, you are reporting to the Division Manager and will be responsible for sales, margin, expenses, inventory and SPEH of…
Added 26 mins ago
NA
Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting directly to the Manager of Nîsôhkamâtotân Programs and Services, this position is a member of both the Nîsôhkamâtotân Centre and the Student Recruitment team. The Indigenous…
Added 27 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
The Project Manager, as a member of the PM Chapter is also responsible for ensuring the project management practice at TMX continues to improve by:
Added 27 mins ago
UC
Program Officer
Universities Canada
Ottawa, ON
- Temporary
…innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our…
Added 27 mins ago
HM
Director of sales
Hôtel Mont Gabriel, une propriété Tribute Portfolio
Sainte-Adèle, QC
- Full-time
Under the supervision of the General Manager, the Sales and Marketing Director is responsible for implementing appropriate marketing and sales strategies to achieve the company's sales and…
Added 27 mins ago
CP
Planning and Dispatch Coordinator (12-month contract)
Canada Packers Inc.
Winnipeg, MB
- Contract
…Supply Chain team. Reporting to the Domestic Transportation Manager, the successful candidate will be part of a cohesive team and a wider collaborative distribution and transportation…
Added 41 mins ago
T
Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and growing customer revenue and health by aligning customer needs, product…
Added 42 mins ago
T
Personal Banker - ( Future Opportunities )
TD
Belleville, ON · Greater Napanee, ON · Kingston, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 42 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Langelier
TD
Montreal, QC
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 42 mins ago
T
Senior Wealth Operations Officer
TD
Toronto, ON
- Full-time
Use effective relationship skills when communicating with partners / colleagues and in dealing with difficult conversations
Added 57 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The Business Development Representative (BDR) is a critical frontline member of WoodGreen’s Corporate Engagement and Workforce Solutions Team. We are seeking candidates with experience in…
Added 57 mins ago
TS
Store Associate
The Salvation Army in Canada
Red Deer, AB
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 57 mins ago
OC
Manager, Direct Response and Individual Giving - 12 month maternity leave contract
Osteoporosis Canada
Toronto, ON
- Full-time
The Manager, Direct Response and Individual Giving serves as a key member of the Osteoporosis Canada Fundraising team and is responsible for planning, executing, monitoring and evaluating…
Added 57 mins ago
BH
Membership Manager
Black Healthcare Professionals Network
Markham, ON
- Full-time
The Membership Manager is responsible for growing and strengthening the BHPN membership experience by developing strategic partnerships, enhancing member engagement, and expanding the…
Added 57 mins ago
WG
Customer Service Representative
Watson Gloves
Calgary, AB
- Full-time
We’re seeking a full-time Customer Service Representative to join our Calgary branch. As a member of our customer service team, you will be responsible for delivering top-tier service while…
Added 57 mins ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
How client and member needs are translated into operational improvements.
Added 1 hour ago
A-
Manager, Community Platform Growth
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
This is a strategic, hybrid role for a relationship builder and growth thinker who can turn data, partnerships, digital campaigns and AI-assisted tools into measurable marketplace results.…
Added 1 hour ago
FF
Guest Experience Associate | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
The Guest Experience Associate will report to the Fig Bar Manager and work cross-functionally with the other business units.
Added 1 hour ago
Assistant Manager, Member Services - Cloverdale Branch
Coast Capital Savings
Surrey, Brit
…diverse role in which change is the norm. As the Assistant Manager, Member Services, you’ll use your many skills to lead a team of Member Service Representatives in providing Coast…
Added 1 hour ago
R
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
RBC
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 1 hour ago
SC
Financial Advisor/ Senior Financial Advisor - Oakridge Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
Reporting to the Branch Manager, your primary objective is to bring our noble purpose to life by developing long term relationships with members, building trust, and delivering customized…
Added 1 hour ago
Customer Care Representative-Victoria, BC
Sonova AG
Victoria, BC
Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a…

ABB

Service Manager

Mississauga, ON, L5N 8P7, Canada

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually. · Full-time

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Job details

Pay: While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven environment.

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

The work model for the role is: Hybrid This role is contributing to: ABB Robotics Canada

This role reports to the: Business Manager - Operations and Portfolio

You will be mainly accountable for:

Creating and driving implementation of service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
Supports Sales resources in customer meetings.
Guides, motivates, and develops direct and indirect reports.
Improves service availability, provides training, and develops capabilities and competencies.
Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
Accountable to build an effective, capable, and high-performing organization.

Qualifications for the role:

You have 12+ years experience in end-to-end Service Management, leading service, field service, maintenance, or aftermarket operations teams - Robotics Industry experience is an asset
Proven ability to develop and execute service strategies that drive business growth, customer satisfaction, and operational excellence.
Strong financial and business acumen, including experience managing budgets, P&L performance, and key operational KPIs.
Demonstrated success building, coaching, and developing high-performing teams in a customer-focused environment.
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Strong customer relationship management skills with a track record of improving customer satisfaction and loyalty.
Ability to drive continuous improvement initiatives, optimize service delivery, and implement best practices across the organization.
Excellent leadership, communication, and stakeholder management skills with the ability to influence and drive results across multiple functions.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.

Every idea you share and every action you take contributes to something bigger.

ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

Women
Indigenous peoples
Members of visible minorities
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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More about this job

Responsibilities

The Service Manager is responsible for implementing service strategy, managing the unit P&L, and optimizing service resource utilization. They will lead the service organization to achieve performance targets while building sustainable customer relationships and driving operational excellence.

Requirements

Candidates must have 12+ years of experience in end-to-end service management, specifically within field service, maintenance, or aftermarket operations. Strong financial acumen, leadership capabilities, and a proven track record in driving business growth and customer satisfaction are essential.

Skills

Service Management
P&L Management
Strategic Planning
Robotics
Operational Excellence
Financial Acumen
Team Leadership
Continuous Improvement
Stakeholder Management
Business Growth
Field Service
Aftermarket Operations
Performance Monitoring
Service Productivity

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Robotics
P&L
Strategic Planning
Operational Excellence
Customer Satisfaction
Field Service
Aftermarket Operations
KPIs
Business Acumen
Team Development
Continuous Improvement
Stakeholder Management
Service Strategy
Revenue Growth
Customer Retention
Service Productivity
Budget Management
Hybrid Work
Leadership

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